BetterMan Labs  Avis 

163
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently placed an order, but never received it. Koushik, from BetterMan Labs was extremely polite and helpful. He resolved the issue with zero fuss. I also received a free gift with my rep... Voir plus

Noté 5 sur 5 étoiles

Great products and excellent service.... Been on them for around 3 months now and noticing the difference already. Had an issue with one order which they resolved instantly and couldn't ask for more.

Noté 5 sur 5 étoiles

I’m 52 and been taking the T booster for over a year now, must have tried at least 10 similar products with similar ingredients and nothing else comes close. Still gaining lean muscle mass from body w... Voir plus

Noté 5 sur 5 étoiles

I have managed to shrug off a cloak of tiredness that had been hanging around for sometime now. Fatigue through lack of sleep 5 to 6 hours a night every day has caught up with me, but the BetterMan Na... Voir plus

À propos de l'entreprise

  1. Service de fitness et nutrition
  2. aussi dans
  3. Magasin de vitamines et compléments alimentaires

Écrit par l'entreprise

At Betterman Labs we’re committed to helping men combat the effects of declining testosterone with science-backed, clinically formulated supplements. Whether you're experiencing low energy, decreased libido, or reduced muscle mass, our products are designed to help you restore your hormonal balance, reclaim your vitality, and feel like yourself again.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

163 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(163)

23 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Well if I had received the product I…

Well if I had received the product I would be in a position to comment,I'm just wondering if its a scam site as I have had no emails or notification of delivery, if you are a genuine site then please deliver my product....if your not then I will hunt you down via face book and get you closed down

11 mai 2022
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Réponse de BetterMan Labs

We are very sorry to hear you had a poor experience Dave. We want to clarify that this feedback relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.

Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.

We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com

Noté 1 sur 5 étoiles

I would give it zero if it was an…

I would give it zero if it was an option. They took my money, did not deliver. Did not even dispatch.
They failed to reply to my enquiry/complaint emails.
6 weeks later no response. No goods. No refund.
Do not order from these fraudsters.

11 mai 2022
Avis spontané
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Réponse de BetterMan Labs

We are very sorry to hear you had a poor experience Lance. We want to clarify that this feedback/experience relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.

Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.

We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com

Noté 1 sur 5 étoiles

Still owed two lots of booster sent an…

Still owed two lots of booster sent an email no response just about to cancel my subscription .

10 mai 2022
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Réponse de BetterMan Labs

We are very sorry to hear you had a poor experience Jonathan. We want to clarify that this feedback relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.

Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.

We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com

Noté 1 sur 5 étoiles

Always loved this company and their…

Always loved this company and their products but since their so called flood earlier in the year something is radically wrong.
Nobody answering messages or emails. My money being taken but no delivery of goods.
Going to have to block my bank card as probably never get money back. How do companies get away with this?

9 mai 2022
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Réponse de BetterMan Labs

We are very sorry to hear you had a poor experience Dave. We want to clarify that this feedback and experience relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.

Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.

We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com

Noté 1 sur 5 étoiles

Paid for a subscription and have had…

Paid for a subscription and have had last two months payment taken from my account - no products sent and despite emails to request a refund of funds ie £40 not even courtesy of an acknowledgment let alone a response or refund

8 mai 2022
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Réponse de BetterMan Labs

We are very sorry to hear you had a poor experience Andrew. We want to clarify that this feedback relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.

Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.
We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com

Noté 1 sur 5 étoiles

Been waiting 4 weeks for my order…

Been waiting 4 weeks for my order contacted them 6 times no response absolutely rubbish

7 mai 2022
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Réponse de BetterMan Labs

We are very sorry to hear you had a poor experience Lea. We want to clarify that this feedback relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.

Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.

We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com

Noté 1 sur 5 étoiles

Used to be a great company now miss…

Used to be a great company now miss orders and don't reply to emails ever don't know what's happened

7 mai 2022
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Réponse de BetterMan Labs

We are very sorry to hear you had a poor experience Stephen. We want to clarify that this feedback relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.

Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.

We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com

Noté 1 sur 5 étoiles

Ordered on 13th April not received my…

Ordered on 13th April not received my order sent many emails and messages no reply used to be really good now just taking money and not sending goods or answering peoples messages I suggest you do not order from this company beware

7 mai 2022
Avis spontané
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Réponse de BetterMan Labs

We are very sorry to hear you had a poor experience back in 2022. We want to clarify that this feedback relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.

Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.

We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com

Noté 1 sur 5 étoiles

Haven’t received my order and it’s been…

Haven’t received my order and it’s been 5wks! Emailed everyday this week to chase but have been ignored.

6 mai 2022
Avis spontané
Logo de BetterMan Labs

Réponse de BetterMan Labs

Hi James, We are very sorry to hear you had a poor experience in 2022 . We want to clarify that this feedback relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.

Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.

We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com

Noté 1 sur 5 étoiles

Ordered the new version, after delays I received the old version

I have been purchasing Betterman Labs’ herbal T-booster for a while now, and wanted to order the new version of the product, after receiving emails from them about it. Having ordered their NEW Herbal-T booster with KSM-66, on 17 March, I followed up my order with an email to them double checking that the product I ordered was the new product, not the old version, for which I received a reply confirming it was definitely the new product.
After several generic communications, from Betterman Labs, over the ensuing weeks stating they had delays due to flood damage, I finally received an email stating my order would be fulfilled on 15 April. Another email stated it would be dispatched on 18 April. I emailed again a week later asking where my order was, as I still hadn’t received it, which received no reply. Eventually my order arrived on 30 April, and lo and behold, it is the OLD version of the product. I’m disappointed with the level of service, on this occasion.

1 mai 2022
Noté 2 sur 5 étoiles

Frustrating ordering experience.

Frustrating ordering experience.
I've been using this product for a few months, and it seems good. So, I thought that it would be prudent to sign up for a subscription. The first expected delivery after signing up never arrived. I tried to log into my account to check the status of the subscription but as soon as I try to select 'sign in' from the 'my account' icon on the top right of the Betterman homepage, before I can select, a panel with 'Your cart' on it slides over the options before I can select. The website is so poorly designed that it's impossible to log in. I have had no choice but to source an alternative elsewhere.

26 avril 2022
Noté 1 sur 5 étoiles

Absolutely terrible

Absolutely terrible! Been waiting for my subscription order to arrive and it's been months now. Still taking money from me and no communication from them to explain what's going. Betterman labs, I am giving you a fortnight to get your act together or I'll cease my payments to you. This is so frustrating and such a huge shame as the product is exceptional, but your service is terrible.

22 avril 2022
Noté 1 sur 5 étoiles

Ordered on March unfortunately a flood…

Ordered on March unfortunately a flood stopped the order

Still bombarded with adverts carry on ordering

Wrote to enquire where my order is assured beginning of April still nothing received

But offered free post as compensation for my next product if I would like to order

Pathetic

21 avril 2022
Noté 1 sur 5 étoiles

I ordered from yourselves and never…

I ordered from yourselves and never received my order I emailed yourselves several times with no response. Eventually I had an email about a water problem at your warehouse which is fair enough but although you gave me a date of 4th April I still have not received my order and have not had anymore emails about it. Trying to contact you is a nightmare. And then you keep sending me emails saying don't forget to leave my review. I can't review something I have not had

19 avril 2022
Noté 1 sur 5 étoiles

You Cannot Be Serious

Their website says they’re serious about delivering results. Well my order is severely delayed. After ordering i got an email saying the delay has been caused by unfortunate circumstances regarding a water flood issue. Can’t see anything on their website to warn customers about this so they’ll happily take your money knowing full well they can’t deliver.

9 avril 2022
Avis spontané

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