Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

I thought £25 postage on two plastic gears that hardly weighed anything was a extortionate 😐

Noté 1 sur 5 étoiles

UPDATE I managed to contact someone succesfully via their site's live chat (which to be honest I'd not tried previously) very soon after posting this. Original message: I emailed customer support... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Speedbox were having issues with their Speedbox 3.1 for Giant, Peter at Beyond PEV researched our alternative options and recommended Peartune MSO 4.0. He obtained two of these from Europe on our beh... Voir plus

Noté 1 sur 5 étoiles

Purchased a scooter few weeks ago, very poor quality, started falling apart from week one. The post sales service is rubbish. Strongly suspect being sold a used scooter as new. Have been trying to get... Voir plus

À propos de l'entreprise

  1. Magasin de patins
  2. Magasin de vélos
  3. Magasin d'accessoires de vélo
  4. Magasin d'électronique
  5. Concessionnaire de scooters
  6. Grossiste

Écrit par l'entreprise

Get the E-Scooter you want! Supplier of Electric Scooters & Parts in the UK & Europe. Competitive prices with expert advice & service. Top brands stocked! Nanrobot | Zero | Joyor | Inokim | Ninebot & many more. Shop Now!


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

309 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 28 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Zooz 750 delivery

So was originally supposed to get the zooz 1100 when checked put but a day later one of the representatives said they last sold the last in stock to another customer by mistake. Tried to get back to them unfortunately couldn't get anywhere. So they decided if I wanted to have the zooz 750 instead. After a few moments in my head of deciding and nor wanting to wait for new stock which would take at leat 8 weeks wait I transferred to the 750 and was refunded the amount which was originally taken. The delivery took about another 2 days. Upon delivery the driver had it on a pallet which I didn't know that they could just leave on the side of the pavement/Road I thought he would take it back but they don't so be reminded of that which was bad as I had to pick it up and put it in the back garden.

Overall the bike is great fun very solid and nimble and great torque to set off.

1 septembre 2022
Noté 5 sur 5 étoiles

Great service and great product

I recently purchased the Mario retro E bike from Beyond Pev and I couldn't be happier with it. The service I received was top notch and I was able to collect my bike quickly. I'll definitely be going back for the T4. Definitely recommend.

30 août 2022
Noté 1 sur 5 étoiles

Unable to get any response

UPDATE I managed to contact someone succesfully via their site's live chat (which to be honest I'd not tried previously) very soon after posting this.
Original message:
I emailed customer support in mid-July (18th) with a product enquiry. One month on and no response. Nothing when I call the number on the website either. It's like dealing with a ghost company.
So I'm unwilling to buy anything as a result, even though the website looks entirely legit.

18 juillet 2022
Avis spontané
Logo de Beyond PEV

Réponse de Beyond PEV

Hi Matthew,

Thank you for your feedback, I’m unsure as to why you haven’t been able to reach us… we have multiple ways to contact us: via any one of our channels (phone, WhatsApp, Google, online chat, email)

Not sure if this review was posted in error as our team communicated with you past opening hours, and we have a confirmed appointment booked for a test ride next week?

Please let us know if we can assist in the meantime :) failing that we will see you next week!

Kind regards,

Beyond PEV

Noté 5 sur 5 étoiles

Searched high and low on the internet…

Searched high and low on the internet for the best coffee mug, I wanted something that was made from recycled materials and was also recyclable itself. I also wanted a non drip style sippy part, this one looked good on the internet and is exactly what I wanted. I also liked the fact they personally got in touch as I put the wrong postcode. Will probably be ordering again soon

22 août 2022
Noté 5 sur 5 étoiles

5 Stars

As always, a first class service and perfect product / quick delivery !

18 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Absolutely amazing customer service

Absolutely amazing customer service, arrived the next day as promised, we had a couple of questions regarding setting the scooter up and was talked through everything on the phone
Highly recommend this company

17 août 2022
Noté 5 sur 5 étoiles

Helpful and Honest

I've been using this company for over two years and I've made about 5 to 6 orders and I've never had any problems with parts or delivery..

13 août 2022
Avis spontané
Noté 4 sur 5 étoiles

Excellent service

Excellent service. Had a problem with my back tire after receiving my new Apollo phantom v2, they sent out a replacement tire free of charge. I would have given 5 stars however the currier service they chose to ship my tire was evri/Hermes. I am yet to receive my tire after a fake claim of attempted delivery. This is not PEV's fault I just wish it was royal mail not evri

11 août 2022
Noté 5 sur 5 étoiles

French customer here

French customer here, the team answer quickly and nicely to all my questions. They even made sure that I was aware of the tax I would have to pay in order to import it from UK to France.
The delivery was fast and well done.
I just had a problem with the charger that died for no reason, I emailed them and they answered quickly, reassuring me as they will send another one right away.
A good product sold by a nice team with a very good customer service!
Merci beaucoup, je recommande =)

2 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Apollo Phantom V2

El scooter es bueno, pero tiene importantes inconvenientes. 1: Sin arranque suave, solo brusco. 2: ¿Por qué se eliminó la cerradura de encendido con llave en el nuevo modelo? Sería conveniente. 3: Los botones del interruptor de giro no son convenientes, deben hacerse con un relé de 15 segundos, para que ellos mismos apaguen la señal de giro.

1 août 2022
Avis spontané

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