I thought £25 postage on two plastic gears that hardly weighed anything was a extortionate 😐
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Lisez les avis des autres
UPDATE I managed to contact someone succesfully via their site's live chat (which to be honest I'd not tried previously) very soon after posting this. Original message: I emailed customer support... Voir plus
L'entreprise a répondu
Speedbox were having issues with their Speedbox 3.1 for Giant, Peter at Beyond PEV researched our alternative options and recommended Peartune MSO 4.0. He obtained two of these from Europe on our beh... Voir plus
Purchased a scooter few weeks ago, very poor quality, started falling apart from week one. The post sales service is rubbish. Strongly suspect being sold a used scooter as new. Have been trying to get... Voir plus
À propos de l'entreprise
- Magasin de patins
- Magasin de vélos
- Magasin d'accessoires de vélo
- Magasin d'électronique
- Concessionnaire de scooters
- Grossiste
Écrit par l'entreprise
Get the E-Scooter you want! Supplier of Electric Scooters & Parts in the UK & Europe. Competitive prices with expert advice & service. Top brands stocked! Nanrobot | Zero | Joyor | Inokim | Ninebot & many more. Shop Now!
Coordonnées de contact
Unit D1 Kingsfield Way, NN5 7QN, Northampton, Royaume-Uni
- 01604 962022
- store@beyondpev.com
- beyondscooters.co
A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Excellent service…excellent product and…
Excellent service…excellent product and first class postage
Verry happy with my scooter and…
Verry happy with my scooter and services
Thanks
Excellent experience
Everything was timely, the eStore is well organized and the staff on chat was friendly and helpful. I can't think of a reason not to shop there again!
Great customer support and shipping
Customer support was very helpful to find the correct items I wanted.
Once bought, the order was treated quickly and shipped. Well packaged, arrived in perfect condition. Very happy!
Inner tubes
Three times ive had problems when ordering dualtron mini replacement tyre and inner tube ,the first time i did not recieve the inner tube i got a replacement days later2 d time valve was not right and 3rd time valve was not right i put on order abput valve and still got the wrong one

Réponse de Beyond PEV
I was expecting a shipment via Fedex.
I was expecting a shipment via Fedex.
However, I would expect a good support from you in the future when comes to delivering spare parts etc.
Thanks.
Alex
Great Service
Purchased my scooter with delivery to Jersey, excellent communication, delivery time and product.
Excellent product and customer…
Excellent product and customer services, unfortunately there was a mistake in getting it dispatched. I rang up and it was immediately sent overnight for next day delivery.
Great thanks!
Great service in on-line chat and over…
Great service in on-line chat and over the phone - superb
Excellent company
Excellent company, well run; customer service works.
Bought two Emove Cruisers from them; 2020 and 2021 versions. 2021 had a manufacturing defect some people experience. Beyond went beyond in sorting this out for me. It wasn’t their fault but they took responsibility
Should you wish to buy a scooter, I’d recommend Peter and his team.
Beyond PEV
The order came quick and the friendly staff are very nice happy to help if you email they get back to you straight away would use them again.
Excellent service from a very…
Excellent service from a very customer-centric organisation. DHL made a right mess of the delivery and it was only when the folk at Beyond PEV stepped in that it was resolved (and quickly).
Beyond PEV - Good guys
I bought from Beyond PEV because of the Trustpilot reviews and it was a good decision. My scooter arrived quickly and when expected. There was a slight issue which was probably a production problem and not the responsibility of Beyond PEV but they immediately decided to ship a part foc despite it not being a warranty issue. A decent and very supportive approach.
Great catalog of spare parts
Great catalog of spare parts, screws, electric scooters and helpful support team
Personable and friendly
I've purchased a couple of scooters from these guys in the past year, each time they have been superb to deal with. Really helpful, friendly and nothing too much trouble for them. When I have rung on the odd occasion for advice they are only too ready to help but what I find most appealing is the fact that they remember your name, not something many companies can manage.
Excellent customer service
I ordered a replacement power supply for my emove cruiser from Beyond PEV. Package arrived very promptly unfortunately without a plug. I contacted customer service, they responded immediately and sent out a replacement without delay or quibble. Really excellent service. Would have absolutely no hesitation in ordering from them again.
Very good service
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