Great quality and excellent value! It was easy to assemble, feels sturdy, and the adjustable height is perfect for growing kids. The large backboard really helps with shooting practice, and the stable... Voir plus
L'entreprise a répondu
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I bought a Skyhigh 17x10 trampoline. The net broke in the first year and they replaced it under warranty. The net broke again, now out of warranty. Tried to get a replacement but they no longer suppl... Voir plus
L'entreprise a répondu
We bought this mud kitchen for our little one and it’s been one of the best outdoor toys we’ve purchased. It was straightforward to put together and feels sturdy enough to stay outside. Our child... Voir plus
L'entreprise a répondu
High quality product great customer service. Had a question of how to adjust a baby swing seat. Responded quickly with a good response.
À propos de l'entreprise
Écrit par l'entreprise
Big Game Hunters are the Play Experts, supplying all the outdoor toys and garden toys your family needs to entertain and stay active.
Coordonnées de contact
OX13 5PD, Royaume-Uni
- biggamehunters.co.uk
4,4
Excellent
268 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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5 stars without a doubt
5 stars without a doubt. I would have left 10 stars if I could. Excellent service, excellent customer service and after sales. Very pleased with our new height adjustable basketball hoop. Thanks to BigGameHunters 👍.
17 avril 2020
Avis spontané
great outdoor play items
17 avril 2020
Avis spontané
Beautiful sand pit arrived on time
Beautiful sand pit arrived on time absolutely fantastic would definitely recommend this company would buy again
17 avril 2020
Avis spontané
Received wrong size trampoline cover
I ordered the 14ft trampoline padding and cover set. I received a 14ft pad but got a 10ft cover with it! Seems like a basic mistake which should have been spotted but I have now received a 14ft replacement cover - so okay in the end. Thank You.
17 avril 2020
Avis spontané
Amazing from start to finish
Amazing from start to finish. Well informed throughout and delivered in 2 days! Would highly recommend
17 avril 2020
Avis spontané
Great speedy service & reasonable pricing
Can’t fault the service in any way, ordered a water polo training ball to boost my son’s spirits in lockdown as training is cancelled. It arrived when expected and the cost was reasonable. Happy boy as a result!
17 avril 2020
Avis spontané
Maxi 4..Great game for the garden
Great game for the garden. Sturdy and easy to set up. arrived in less than 24 hours which was a lovely bonus for the lockdown Easter weekend!
..kids loved it .many thanks
17 avril 2020
Avis spontané
Chess
Great large chess arrived on time absolutely fantastic definitely recommend. Thanks!
17 avril 2020
Avis spontané
Big Game Hunters
Two of our basketball hoop supports had rusted through at the base; Rose at Big Game Hunters was really helpful and upon receiving photos of the affected pieces, sent out replacement parts at no cost. This was the second Bee Ball Optimum hoop I have had from them and they have been true work horses, getting a daily battering from my two basketball mad teenagers, especially through the lockdown. Highly recommended company and product.
16 avril 2020
Avis spontané
No problem with my order
No problem with my order. Fast delivery even during these dark days
15 avril 2020
Avis spontané
Great value for money
Great value for money my grandson absolutely loves this sandpit nice solid sandpit waterproof cover a great bonus can’t recommend product enough express delivery service a bonus
15 avril 2020
Avis spontané
Love it
Love it! Our 2 year old hasn't been out of it since we built it! Very happy.
15 avril 2020
Avis spontané
Good quality product and arrived very…
Good quality product and arrived very quickly - ordered during the April Lockdown to keep the kids happy.
10 avril 2020
Avis spontané
Terrible avoid this company!
Terrible avoid this company.
I purchased an item from big game hunters and after 5 days of it not being delivered I chased for delivery. I was told to give it another seven days. I did so and chased again only to be told that it has been lost in the system and do a google search to find another retailer selling the item. Three weeks this ordeal took and then the icing on the cake was it will take days to process the refund to me. Shocking customer service and in this digital age I find it hard to believe they lost the item and couldn’t do a same day refund. Avoid.
10 avril 2020
Avis spontané
Réponse de Big Game Hunters
Dear Terry,
We are very sorry you are disappointed with the service you have received from Big Game Hunters.
During the current Covid-19 crisis couriers are experiencing high levels of demand with lower capacity so unfortuantely in some cases delays - and in your case misplacement - can be an unfortunate outcome. Although this is extremely unusual our customer service team are also working on lower capacity with higher demand and they are doing their very best to deal with all enquiries as quickly and efficiently as possible.
With regards to your refund - our team would have processed this straight away, the delay is all down to the commmunication between our banks and it can be immediate or in some cases take a few working days. This is just the banking system and unfortunately out of our control. We wouldn't intentionally delay a refund and to suggest that the banking system timing indicates poor customer service is very disappointing.
Kindest regards,
Big Game Hunters
really pleased!
amazing! rope ladder & trapeze for the garden, my kids are thrilled! speedy service too.
9 avril 2020
Avis spontané
My order arrived very quickly and securely
My order arrived very quickly and securely packed. Excellent Service. Great job!!!
9 avril 2020
Avis spontané
Delivered on time
Delivered on time, excellent courier communication. Unable to comment on product as it was bought as a present for Grandsons, however I found company website to be informative and easy to use
9 avril 2020
Avis spontané
The swing seat and hanger are excellent…
The swing seat and hanger are excellent quality and arrived promptly with very useful fitting instructions.
8 avril 2020
Avis spontané
We ordered a Basketball stand for our…
We ordered a Basketball stand for our son to use out in the garden during lockdown. We had previously tried to order one from another company who were just dreadful. Thank goodness for Big game Hunters.Brilliant service, quick delivery and great quality product.Pleased as punch with it!!
7 avril 2020
Avis spontané
much needed fun and games for the whole…
much needed fun and games for the whole family during this awful lockdown period
7 avril 2020
Avis spontané
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