Big Game Hunters Avis 

Easy to "build your own" climbing frame and order on line. Very prompt delivery and a product that is giving great enjoyment to my granddaughters. Thank you.

Big Game Hunters themselves were great, the order was processed quickly and I received timely information e mails. The delivery company they used, however, were not good. My package failed to arrive several times to the extent that I was worried that it would miss the special birthday it was meant for. The app I was asked to download to track the delivery was not updated enough and they would not accept queries form customers who had good coming.I had to phone Big Game Hunters several times to enquire about my delivery. They were very helpful though and the delivery did arrive in the end just in time. That experience , however, would put me off using them again.

Excellent customer service and knowledge on product. Delivery time was excellent.

I have not yet used the Jumbo Brick Tower. The weather has been too bad to try outside!!
However, it was dispatched very quickly and I was informed where it was and when it was being delivered.
Excellent service and am sure the game will be the same.

Shock when first seeing the small box.
Great instructions,goes together like aq jigsaw.
highly recommend this company.
Especially whe i saw the surprise on my granddaughters face ???

Not opened and constructed product as yet but it looks good value for money. Really good communication and very quick delivery. Well pleased - would recommend.

I went online to buy a Bee-Ball Optimum Basketball Stand at £349.99 including free delivery to U.K. Mainland. I tried to go to Checkout only to find that they had added £almost £48.00 for delivery to Aberdeen the oil capital of Europe and third largest City in Scotland! We are very much mainland U.K. There are many carriers who would easily include Aberdeen in their delivery areas at no extra charge but when I called Big Game Hunters they adopted a couldn`t care less attitude and refused to put me through to senior management to discuss their options to improve their services to Scotland. How can the United Kingdom remain United when such victimisation is allowed to continue?

I paid standard delivery however Order arrived next day within the time slot.

Gift not assembled yet so unable to comment on it as I have no feedback to pass onto others.

My young boys love the tyre and rope! It’s perfect for football skill practice and swinging! Well made, and excellent service.

I was provided with a faulty item initially so I got in touch with them straight away. The response was swift, pragmatic and above all left me with a feeling that my custom was important to them. I had a replacement item within 3 days of sending an email (a basketball ring in this case).

I've found that the measure of decent company is not just how often they get things right (no one's infallible after all), but also what they do about it when they don't. The customer service in this case was exceptional and so I would thoroughly recommend them.

We received the Optimum Pro basketball as a Christmas gift. Due to the couriers mishandling the packages, some of the items were damaged en route. I contacted customer service and they promptly emailed a reply and replaced the damaged item within a couple of days. I was very pleased with the customer service provided by Big Game Hunters.

Great service. Order delivered in less than 48 hours from time of order.
Great product. Beeball basketball stand easy to build up and sturdy construction. Son very happy with his Christmas present. Will definitely shop with big game hunters again.
I spoke with the the company regarding delivery and were more than helpful and eager to assist with any concerns I had. Highly recommend shopping with this company.

Ordered a trampoline cover to replace tan old one that was torn. Paid for standard delivery but was amazed to see it delivered the day after I had ordered. The trampoline cover is exactly what I wanted. It fits perfectly and the material is much thicker than I expected. Absolutely brilliant service and product.

Amazing quality, better than anticipated. Quick delivery and easy assembly.

Good prices good product quick delivery. Purchased some hydro core tennis balls for wet / winter use and have kept playing through the drizzle.

Product was competitively priced and swiftly delivered.
The balls themselves are very good, they resist picking up the water and generally perform well

This was bought as a Christmas gift (2019). Initial thoughts it is definitely value for money but will get back after Christmas with reflections from my two grandsons.

Exceptional service, very fast delivery and top quality items.

Worried about the quality of the board and took a leap of faith after being unable to get adequate answers from them to my questions but it was unfounded. Checked out the details of this board from other suppliers but decided to stick with it. Well finished. Delivery was very quick - the next day in spite of not picking that. Excellent service.