Big On Electricals Avis 

18 050
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service and fast next day delivery and very price competitive. Downlighters are a brilliant desin and they were fitted very quickly, better by design as they say. Over all great service.

Noté 5 sur 5 étoiles

The product purchased was very competitively priced. The order process is easy to use, and subsequent information was excellent. The delivery time was also excellent. The only issue was the use of... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

No issues at all both with placing the order and delivery, all very clear and quick. Maybe confirmation of registered warranty (via email) would be also helpful. Thank you

Noté 5 sur 5 étoiles

I was looking for a specifc model of a bathroom fan from Manrose. Multiple sellers list similar items (with timer, automatic on off, pullcord variations) without the exact details. I was able to find... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel électrique
  2. aussi dans
  3. Fournisseur d'équipement électrique
  4. Grossiste en matériel électrique

À propos de Big On Electricals

Écrit par l'entreprise

We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

18 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(18 050)

1 200 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Straight forward to order and quick…

Straight forward to order and quick delivery. Thanks

20 septembre 2026
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Réponse de Big On Electricals

Hi Jonathan,

Nice and straightforward from placing the order to receiving it quickly. Thanks for the great feedback⚡

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Order of new Envirovent Silent Design Fan

Ordered a new bathroom fan and was delivered the following day. Well boxed and packaged. Was a reasonable price and will use again in near future.

21 septembre 2026
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Réponse de Big On Electricals

Hi Jas,

Next day delivery, securely packaged and a reasonable price sounds like a good result all round. Even better to hear you’d happily order from us again! 🌬️

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Decent price

Decent price , arrived next day with fan as advertised

24 septembre 2026
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Réponse de Big On Electricals

Hi Simon,

A decent price and next day delivery, with everything arriving exactly as advertised. Sounds like a smooth order from start to finish! 🚀

Kind Regards,
Jess

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ Great experience with customer service

⭐⭐⭐⭐⭐ Great experience with customer service at Big On Electricals. The staff were friendly, helpful, and professional throughout. Excellent service and a smooth experience from start to finish. Highly recommended!

23 septembre 2026
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Réponse de Big On Electricals

Hi Nas,

Such kind words about our team! It’s brilliant to know you found everyone friendly, helpful and professional throughout. Thank you for the recommendation! 😊

Kind Regards,
Jess

Noté 4 sur 5 étoiles

Good product at good price

Good product at good price

23 septembre 2026
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Réponse de Big On Electricals

Hi Geoff,

We're really pleased you're happy with your product and found it at a great price, thank you for your feedback 🎨

Best wishes,
Elise

Noté 5 sur 5 étoiles

Great service and price

21 septembre 2026
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Réponse de Big On Electricals

Good morning,

We're really pleased you were happy with the service and great price, thank you for your feedback 🎵

Best wishes,
Elise

Noté 5 sur 5 étoiles

Excellent service and competitive prices

Great product, good price and excellent delivery. Would highly recommend.

18 septembre 2026
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Réponse de Big On Electricals

Hi Karen,

Great product, competitive price and excellent delivery we couldn’t ask for better feedback! We really appreciate the recommendation and hope you’re just as happy with your purchase for a long time to come ⭐

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Strongly recommend

Strongly recommend

20 septembre 2026
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Réponse de Big On Electricals

Hi Ellie,

Your recommendation means a lot to us! We really appreciate you taking the time to share it 🙌

Kind Regards,
Jess

Noté 2 sur 5 étoiles
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Réponse de Big On Electricals

Hi Robert,

We're sorry your order took two days to arrive and understand the disappointment when you were expecting it sooner. Unfortunately, there was an unexpected delay with your delivery. While next-day delivery is an estimated timeframe rather than a guaranteed service, we appreciate this wasn't the experience you expected and apologise for the inconvenience caused.

Best wishes,
Elise

Noté 5 sur 5 étoiles
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Réponse de Big On Electricals

Hi Mr. Hall,

We're really pleased you're happy with the quality of your product and the speedy delivery, thank you for your feedback 🧲

Best wishes,
Elise

Noté 5 sur 5 étoiles

I was very impressed by the speed and…

I was very impressed by the speed and email communication relating to the order
Really quick next day delivery

17 septembre 2026
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Réponse de Big On Electricals

Hi Paul,

We're delighted you were impressed with the speedy service and communication throughout your order. It's great to hear your delivery arrived the very next day too 📧

Best wishes,
Elise

Noté 1 sur 5 étoiles

Awful customer service that hide behind…

Awful customer service that hide behind small print. Use CEF or large trusted name that will refund/exchange goods. AVOID

22 septembre 2026
Avis spontané
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Réponse de Big On Electricals

Hi David,

We're sorry to hear you feel this way about your experience with us.

Unfortunately, we haven't been able to identify your order or locate any correspondence from the information provided in your review, so we're unable to establish what has happened or properly address the concerns you've raised. We'd really appreciate it if you could contact our Customer Care team with your order details and elaborate a little further on the issue, as we'd welcome the opportunity to look into this for you.

Best wishes,
Elise

Noté 5 sur 5 étoiles

Excellent service from start to finish…

Excellent service from start to finish delivered with care and on time.Everything as described.

27 juillet 2026
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Réponse de Big On Electricals

Good Morning,

We're delighted you received excellent service from start to finish and that everything arrived on time, with care and exactly as described. We really appreciate your lovely feedback 🕊️

Best wishes,
Elise

Noté 5 sur 5 étoiles

l was wanting some light bulbs so l…

l was wanting some light bulbs so l logged on to this website link and l got what l needed good product

17 septembre 2026
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Réponse de Big On Electricals

Hi Angela,

We're really pleased you found the light bulbs you needed on our website and that you're happy with the product. Thank you for your feedback 🔆

Best wishes,
Elise

Noté 5 sur 5 étoiles

Amazing price for what I needed…

Amazing price for what I needed (de-humidifier), fast delivery and in way better condition than the B-grade that was advertised.
Over the moon with my purchase

13 septembre 2026
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Réponse de Big On Electricals

Hi Molly,

We're delighted you're over the moon with your dehumidifier and found it at such a great price. It's especially lovely to hear the B-grade item exceeded your expectations with its condition, and that it arrived quickly too. We really appreciate your fantastic feedback 🌠📦

Best wishes,
Elise

Noté 5 sur 5 étoiles

Excellent product at reasonable price.

The device is excellent and was delivered promptly in good packaging. It is appropriately priced.

11 septembre 2026
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Réponse de Big On Electricals

Hi David,

We're really pleased you're happy with your new device, and it's great to hear it arrived promptly, well packaged and at a price you were happy with 🎯

Best wishes,
Elise

Noté 5 sur 5 étoiles

Arete one

Easy to find and order what i wanted, delivery was quicker than stated so all good. Dehumidifier is amazing im so impressed already. Now only using tumble dryer for bulky items towels and bedding

13 septembre 2026
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Réponse de Big On Electricals

Hi Catherine,

We're delighted you found it easy to find and order exactly what you needed, and it's great to hear your delivery arrived even sooner than expected. It's fantastic that your dehumidifier is already making such a difference and helping you rely less on the tumble dryer for everyday laundry 🧦🌤️

Best wishes,
Elise

Noté 5 sur 5 étoiles

Great service

The order process and delivery was quick and efficient. I had an issue with one of the items and they resolved it speedily - very easy to contact and communicate with them. Thanks

2 septembre 2026
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Réponse de Big On Electricals

Hi S,

We're delighted you found the ordering and delivery process quick and efficient. It's especially great to hear our team resolved the issue with your item promptly and that communication was easy throughout. We really appreciate you taking the time to share your experience ☎️🧡

Best wishes,
Elise

Noté 4 sur 5 étoiles

Compact combined plug-in time switch and thermostat

Promptly received this time switch and thermostat. Easy to charge up and set. Test suggested this particular item is quite accurate on temperature. Too early to see if it controls our plinth heater - we need cooler weather.

8 septembre 2026
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Réponse de Big On Electricals

Hi David,

Sounds like a good start so far! Nice to know it was straightforward to set up and the temperature reading seems accurate. Hopefully it works just as well with your plinth heater once the cooler weather arrives 🔌

Kind Regards,
Jess

Noté 5 sur 5 étoiles

efficient service and nicely packaged…

efficient service and nicely packaged items.

6 septembre 2026
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Réponse de Big On Electricals

Hi,

Efficient service and everything arriving nicely packaged is good to hear. Thanks for leaving us a review! 🚚

Kind Regards,
Jess

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