Bijou Jewellery Avis 

I bought gorgeous jewellery for a special person's wedding (becoming a family member) turns out they were not a nice person at all so no longer becoming family. I returned jewellery and the service was brilliant and they were so kind and thoughtful. I have another wedding in Sept and I will be purchasing from here again because the jewellery is absolutely stunning. Highly highly recommend this company xx

Speedy delivery, great packaging & a gorgeous item thankyou

Really nice chain, highly recommended.

Great service
Lovely earrings

Really quick delivery and a beautiful ring exactly as described will be ordering again. Well I would of been ordering again but after wearing the ring twice the middle stone has fallen out tried three times to contact bijou and still no reply

Lovely earrings. Arrived quickly.

Beautiful gold hoops and such good value for money, tempted to get the next size up

Not value for money, the earrings were so small and they charged a lot of money. Did'nt look like that in the picture, misleading people.

Love my beautiful heart locket,can’t wait to wear it on my wedding day with my dad’s picture inside 🥰fast delivery too with no problems 😃

I was dubious after reading some negative reviews .
I ordered mens square diamond earring and could not be happier. Absolutely perfect . Just as describe and delivered very quick

Thank you

Will not use this company again, a ring I ordered was in stock at the time I placed my order, I then get an email saying that it's now gone out of stock! Not good enough, it was in stock when I ordered it, so my order should have been made up. I will not be recommending this company I'm afraid, this was a very important ring, they've really let me down!

Used the option for free message ,didn't even bother to complete for me
Sent many emails regarding my purchase didn't even have the courtesy to reply to even ine message

Ordered a ring as a Christmas present in size Q (was measured at a jewelers) but when arrived it was too small. I then returned it and ordered the next size up which came but was massive! Either their sizing it's not true to size or I have been sent the wrong sizing as some stage. Have contacted them before I return the second ring however have not had a response. Really want this ring but do not want to keep paying delivery fee and return postage every time.

Purchased a white gold Aquamarine ring, on arrival it was too big, so contacted Bijou who advised me to return it. Asked for exchange for one size smaller which arrived within a few days. Excellent service and ring was very good value. Thank you.

This solid silver bangle is just stunning. It is hinged but is so subtle you can barely see it. The fact it is hinged means it is easier to put on. I Cannot recommend this company enough. From my first email enquiry about the bangle which was shown as unavailable. I thought I would contact them to see if there was anything they could do? I was informed that they could get one for me and after I paid I received it via Royal Mail the next day. Brilliant customer care and service
I cannot wait to show my friend for her special birthday

Absolutely gorgeous piece and fantastic customer service. Was out of stock initially but after making an enquiry I was replied to immediately and told my order could be placed as stock was returning the very next day. Thank you for helping me to make my fiancée smile in this difficult times

EDIT - response from company and refund now received.

My order was received and queries answered promptly to begin with.. until I returned the item as it was not completely as described on the website and now I have emailed 3 times and not received any response in regards to the turnaround for my refund. Not impressed and wouldn’t buy from them again.

Thank you so much your service was very efficient it was a pleasure to order with you and l will definitely order with you again,

I have bought earrings, a bracelet and stunning pendant necklace - amongst other things - over the years, both in person at the Hayes Galleria stall and online. Beautiful items, great quality and always a genuine personal service. Always a pleasure to deal with this great company for presents or treats for myself.