Had a small issue with an order first one in the years I've been using Bike Berry but have used customer service more than once and I had got to say they have the most outstanding friendliness C.S. I'... Voir plus
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Things happen, it's not how we fall down that matters but how we pick are selfs up. I've stumbled a few times so far but it is my first bike build so you know growing pains, they have taken steps to h... Voir plus
Bell did such a wonderful job helping me make my decision to find what I needed. My accommodations go out to her for her experience and expertise in this process. She really needs a raise.... Voir plus
Web site is good - support videos are great, so I took the plunge and ordered a couple of parts. I've haf one confirmation of order over 4 days and 4 marketing emails wanting me to buy more all before... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bikeberry is the Motorized Bike superstore! We offer the largest selection of Gas Bicycles, Bike Engine Kits, Gas Bikes, Bicycle Motors Accessories and High Performance Parts to make you Motor Bicycle that fastest on the block. We have the best deals o...
Coordonnées de contact
735 Challenger St. , 92821, Brea, Etats-Unis
- 8003170479
- support@bikeberry.com
- bikeberry.com
4,2
Bien
181 avis
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Fast & Accurate Service 10/10
Alvin Seville was very helpful, he quickly found the parts I was searching for and assisted me with my order. Thank you for your help!
5 juin 2023
Avis spontané
Great support, bad product
The support person Earl was very helpful. He walked me through how to test the part I was struggling with. The reason for the 2 stars is that this is the 4th bad CDI (The part I was having trouble with) I was sent. The support service was great but the product is subpar.
4 juin 2023
Avis spontané
Need information on mag wheels or ebike conversions? Ask Alvin he knows
I was just getting into learning about converting my bike to an E-bike and was clueless until I met Alvin. He, over the past couple nights, spent quite a bit of time answering all my questions and being very patient with me. LOL. There's a lot to know when it comes to these type of changes and he was very helpful with the mag wheels and exactly what I would need and it just made life so much easier. I may not know it all but I know what to get to make what I want happen thanks to Alvin. Thanks brother I appreciate you
31 mai 2023
Avis spontané
Customer Service
Alvin was great help me out on 26 Inch Heavy Duty 10 Spoke STAR Motorized Bike Mag Wheel Set. Well do all my orders from here. keep up good work. Best place for customer service.
1 juin 2023
Avis spontané
Hey did Jen was very helpful I wrote she done a great job was great she was very helpful I'll do business with y'all again with help like that
Jen was very helpful polite she did a great job thanks you jen
1 juin 2023
Avis spontané
Alvin Seville took the time to find out…
Alvin Seville took the time to find out the answer to a difficult question I had. And he figured it out quickly. Thank you
31 mai 2023
Avis spontané
Just all round helpful
31 mai 2023
Avis spontané
Excellent service
Excellent service. Fast and with knowledge to guide me to buy the best bike
24 mai 2023
Avis spontané
Alvin Seville deserves a raise
The person I had a live chat with, Alvin Seville, was super nice and had just the information I need about the Laidback seat post. It was a surprise to be able to get right through to him and it says a lot about your company to have a guy like Mr. Seville representing you.
23 mai 2023
Avis spontané
Jen deserves 10 stars.
Jen was very helpful. People are still better than chat bots. Jen really took the time to find out the answer to my question on products from bikeberry. The website was not helpful. Jen deserves 10 stars for being awesome. Thanks again.
11 mai 2023
Avis spontané
Alvin seville helped me out a lot and…
Alvin seville helped me out a lot and was very nice and discussed everything perfectly with me for the questions I asked him.
11 mai 2023
Avis spontané
Great Customer Service
Jennifer was patient and understanding of my requirements.
She answered succinctly and quickly.
Great company, great customer service!! 5 stars to them and Jennifer personally!!
Thanks Bikeberry!
11 mai 2023
Avis spontané
Customer service was very helpful
10 mai 2023
Avis spontané
Alvin Seville was Superb
Alvin Seville was friendly and knowledgeable about my situation and was able to resolve my issue . As far as I know up to this point . My issue was trying to cancel an order . I couldn't get ahold of phone support and wanted to contact someone before the items were shipped . If the order is cancelled then my experience was great .
10 mai 2023
Avis spontané
Great customer service
Greetings ..
I ordered an ebike from Bikeberry about 3 weeks ago.
The shipping manager-Felicia were great! in letting me know the on going status of shipment and after I received the shipment. She followed up with an email to make sure there were no damage or issues. Felicia wanted me to let her know how I like the ebike after my initial ride and that I was satisfied with my purchase. I explained to her the saddle were a bit too stiff and at some point I would like to switch to a wider saddle with spring absorbers. She immediately texted me with suggestions and even offer me a discount on which model I decided
to buy..So I took up her offer and purchased the Mycargi black on black
cruiser saddle, I know it's going to enhance my ride experience and the bonus is that it'll look sooo cool on my matte black Skyhopper.
I can't thank! Felicia enough for her terrific customer service.
Nice going ! Bikeberry for having such
fantastic staff member on your team.
sincerely,
Joe
23 avril 2023
Avis spontané
Immediate Support- thank you!
Easy and straightforward answers! Thank you so much Alvin S.!
27 avril 2023
Avis spontané
never again
Alvin seville Had my issue solved in an instant where as last person i spoke to about this felt like a friday and was eager to leave....... i e the issue was never solved, i thought it was but the part they kept sending was not the original, after further discussions they wouldnt send an og part or replace the broken wheel i bought,broken from poor packaging, so never again bikeberry
25 avril 2023
Avis spontané
Alvin was very helpful and quick to…
Alvin was very helpful and quick to respond when I had questions about engine fitment etc.
19 avril 2023
Avis spontané
Knowledgeable, Convenient, Helpful
Alvin S. Was direct, and informative. I'm excited about this upcoming build and I can not wait to keep asking questions learning and having fun!
18 avril 2023
Avis spontané
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