My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on... Voir plus
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Lisez les avis des autres
Tightened and tuned the bike, but the brakes were poorly balanced and worst of all, didn't lubricate or clean the chain - which was returned dry and dirty and didn't provide any kind of breakdown of... Voir plus
You have asked me to leave a review for goods that have not arrived. That would be one star review then! Stop using Hermes to deliver your items, they are terrible and make your service terrible. Use... Voir plus
Great price for what is essentially a brand new bike, with a few scratches l. My granddaughter loves it. It was all put together for us, ready for her birthday and the chap was really helpful staying... Voir plus
À propos de l'entreprise
- Magasin de réparation de vélos
- Magasin de vélos
- Magasin d'accessoires de vélo
- Cyclisme sur route
- Magasin de vélos d'occasion
Écrit par l'entreprise
Bike Boom want to keep its community rolling. Offering good value servicing and honest advice. We are a small bicycle workshop run by human beings. IF YOUR ONLINE ORDER IS LATE PLEASE CALL US. We are real people and sometimes mistakes happen or people get ill or things get forgotten or packages get lost etc We are here to help make sure you get your order. All bikes are welcome. Cargo bikes, e-bikes, folding bikes are what we specialise in as well as refurbishing bikes - check out our custom builds too! Wheel building, bike building, frame re-spraying, it's all done in our unit. Come over for a chat about our next bike project.
Coordonnées de contact
Unit 3 Block 3 Chalex Industrial Estate, BN42 4NH, Brighton, Royaume-Uni
- 01273 905920
- hello@bikeboom.co.uk
- bikeboom.co.uk
3,8
Bien
121 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Waste of time ordering from this…
Waste of time ordering from this company, goods do not arrive and thay ignore your emails. PayPal refunded immediately as must be known this company scams people.
13 décembre 2025
Avis spontané
Great service
I popped in to ask for help getting a tube into a skinny road bike tyre. The guy in Bike boom was really nice, dropped what he was doing and helped me right away.
He fixed it in seconds and gave me some helpful advice, didn’t charge me for his trouble- will definitely come back
6 novembre 2025
Avis spontané
Order never received.
Order never received.
Request for refund ignored.
AVOID
17 juillet 2025
Avis spontané
AVOID AVOID AVOID AVOID AVOID….
AVOID AVOID AVOID AVOID AVOID….. Just in case you are not sure what I was getting at… my advice is to AVOID this company. I was continually lied to about my item being shipped. No tracking information provided, which I HAD PAID FOR. Now I know the reason for no tracking. Item was not despatched even after being told on 3 separate calls it had been.
2 juin 2025
Avis spontané
Bought an item through the website
Bought an item through the website, said it was in stock, got a confrontation email, then nothing. 41 days of total silence from these clowns and received no item that I payed for. Fortunately I purchased through PayPal so I had some degree of protection. Correspondence with the shop was via private email and PayPal so I had a record that I could pursue a refund with. Eventually managed to get a refund through PayPal. But to go 41 days with no response at all from this shop is ridiculous, not even a “sorry we messed up”. Does it even exist? I wouldn’t know, I’ve no evidence to show that it exists other than a flashy website that takes your money. Anyway I ain’t buying from these guys again.
7 février 2025
Avis spontané
Never received the item and no responses to me chasing
Bought and item a month ago through their website. Hadn’t arrived a week later and after contacting them was promised it the following week. Since then nothing has arrived and despite chasing I’ve not had the courtesy of a response. Fortunately the item I bought was low value but still it’s my money. I wouldn’t therefore risk a high value purchase if they are unable to maintain good comms with their customers. It’s a shame as I liked the values of the company based on their website.
8 février 2025
Avis spontané
No good service
I did order on the 15th December some part for my bike, I still not yet received them.
I did call the shop twice, and first time I was told the parts are on the way but I didn't receive them, I thought been Christmas could be Royal Mail having some problems.
I call back for the second time after few weeks to see what's happened, I was told by the wer he was going to resend them, but again i never have received them.
It is very strange after paying for the delivery I never got an email with the tracking number in both occasions or confirmation the parts were sent. Anyway very bad service
28 janvier 2025
Avis spontané
Always great service and good value for money.
Always great service and good value for money. I'm due to put my bike in for some winter TLC, and I know it will receive exactly that. Terrific.
6 septembre 2024
Friendly experts and very honest and…
Friendly experts and very honest and helpful, 100% recommend.
29 octobre 2024
Always happy with my bike service
I have used Bike Boom a few times now to service my bikes - both my electric cargo bike as well as my road bike. Very happy with the service and TS is always happy to chat and discuss the bikes and suggestions.
2 décembre 2024
Reliable and reasonable service…
Reliable and reasonable service performed in a friendly atmosphere
7 décembre 2024
The chap who runs it is great
The chap who runs it is great, really helpful. He gave me really good advice and ordered parts that were need to repair my daughters MTB.
11 septembre 2024
Réponse de Bike Boom!
I try my best to have happy customers! Thank you
Elementary mistakes made. Disappointing
Tightened and tuned the bike, but the brakes were poorly balanced and worst of all, didn't lubricate or clean the chain - which was returned dry and dirty and didn't provide any kind of breakdown of the work that was done.
Disappointing service in every sense of the word.
24 octobre 2024
Very quick service and good price
Very quick service and good price. Communication and systems are excellent.
3 décembre 2024
Réponse de Bike Boom!
Bike Book has helped us with our workshop efficiency. Thank you
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