My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on... Voir plus
L'entreprise a répondu
Tightened and tuned the bike, but the brakes were poorly balanced and worst of all, didn't lubricate or clean the chain - which was returned dry and dirty and didn't provide any kind of breakdown of... Voir plus
You have asked me to leave a review for goods that have not arrived. That would be one star review then! Stop using Hermes to deliver your items, they are terrible and make your service terrible. Use... Voir plus
Great price for what is essentially a brand new bike, with a few scratches l. My granddaughter loves it. It was all put together for us, ready for her birthday and the chap was really helpful staying... Voir plus
Bike Boom want to keep its community rolling. Offering good value servicing and honest advice. We are a small bicycle workshop run by human beings. IF YOUR ONLINE ORDER IS LATE PLEASE CALL US. We are real people and sometimes mistakes happen or people get ill or things get forgotten or packages get lost etc We are here to help make sure you get your order. All bikes are welcome. Cargo bikes, e-bikes, folding bikes are what we specialise in as well as refurbishing bikes - check out our custom builds too! Wheel building, bike building, frame re-spraying, it's all done in our unit. Come over for a chat about our next bike project.
Unit 3 Block 3 Chalex Industrial Estate, BN42 4NH, Brighton, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic, quick and knowledgeable service at a good price
Owner is friendly and super helpful
Would definitely go back and have already recommended to friends

Réponse de Bike Boom!
TR was super kind and helpful as ever .Repaired a puncture on the spot in the rain .Always good these guys .

Réponse de Bike Boom!
Great for service, but also was provided freely with plenty extra advice specific to my bike

Réponse de Bike Boom!
TR fixed my bike on time and on budget and is a great guy! I highly recommend Bike Boom.

Réponse de Bike Boom!
Efficient and friendly service. Serviced an adult road bike and we went back again to get the kids bikes serviced. Good prices especially for kids bike service.
Picked up and dropped off the adult bike for a small charge which was convenient

Réponse de Bike Boom!
I have used Bike Boom twice now and had excellent service and advice on both occasions. Second time was to repair a puncture and TR fitted me in within the half hour. Highly recommended.

Réponse de Bike Boom!
Bike Boom is brilliant. Knowledgeable, friendly, helpful, caring and reasonably priced service. I highly recommend it 😁

Réponse de Bike Boom!
Terrible bike service and even worse customer experience. Will never use again.
Got billed 27% more than quoted (without a quick call to explain) and my bike isn't setup properly - asked them to look into gears but they say that's all they can do. Gears are crunching on metal....I'll have to take it to the kids at Halfords who can do a better job with better service.
and yes...you did stay a bit late on the original Saturday to do the work (appreciated) but that was only be cause of internal mis-communication about pick up time
and no, its not user error - I've had this bike many years with perfectly functioning gears.
I was quoted £110 which I'd explained was the max limit and a stretch I was prepared to pay to get bike good again. I was billed and paid £140 and will now need to pay more to get it fixed somewhere else.
You didn't do some of the jobs I'd agreed with the person I spoke to when I took my bike in. You did do things the other guy had measured and said weren't necessary at that stage and which I therefore said I definitely didn't want.
The bike has never been right since i picked it up. I've been putting off taking it back because of the terrible experience - all I expected was a courtesy phonecall to explain you felt different jobs were required/price was going to change...and of course a bike that works...

Réponse de Bike Boom!
First delivery in a pizza box! I love my Cobag, I have bought one for all my friends too.

Réponse de Bike Boom!
Like an Aladdin's cave of bicycles! This place is nuts! They know just about everything about bicycles.

Réponse de Bike Boom!
Our order was damaged by the courier by and after a phone call they sent out a replacement that same day.
I am writing this nice review because like boom gave me such good advice but bought something they didn't have in stock and bought elsewhere!
Really happy with Christiania cargo bike we bought fromBike Boom. They delivered it and gave us a lesson in how to look after it and how to ride (drive?)it. Really nice to have that extra care, it cost a lot of money!

Réponse de Bike Boom!
Delivered fast and on time. Able to put it together easily. Great bike. My 5 year old grandson is loving his new bike.
Good range of bikes available at very good price
Super fast delivery! Bough a co Bag, did pay for next day delivery but absolutely did not expect it to arrive next day on Sunday! Evri couriers doing it super fast!

Réponse de Bike Boom!
Staff were very friendly! helpful and knowledgeable and made me chose the right.

Réponse de Bike Boom!
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.