Bill Baber Knitwear Avis 

152
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I couldn't believe my luck when I stumbled upon Bill Baber whilst wandering around Edinburgh some years back. But I'm far away from there generally, and rely on online shopping with them. Always best... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Super friendly and helpful family business. Jack and Lucy arranged a Zoom call to help us get to know each other and our business requirements as we're based overseas. What a difference being able... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Lovely yarn- beautiful colours. My 2nd BB tunic - first was a med and seemed a tad small so this time I went large- this was significantly bigger- I washed it in the end to shrink as I chose not to re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jack and his family at Bill Baber are dedicated, talented professionals! I love my Fintry jumper, so much so that I have two, one blue and one a gorgeous green. A ‘Sloppy Joe’ in style, it’s like w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de tricots

Écrit par l'entreprise

Designer knitwear sweaters, made in Edinburgh, for both men and women in a range of colours, styles and patterns. We're a family business who have been making knitwear together for over 40 years.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

152 avis

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4,8

Tous les avis

(152)

12 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Wonderful experience all around!

Wonderful experience all around! Bill and his team took the utmost care in ensuring the proper sizes were selected and my order shipped quickly to the USA! Keep up the great work, absolutely stunning high quality knitwear.

5 mars 2026
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Réponse de Bill Baber Knitwear

Thanks so much for this lovely review, we are delighted to hear how happy you are!

Noté 5 sur 5 étoiles

Delighted - a beautiful piece of knitwear

My wife loves the Eske Kintyre Jumper. Fit is as described and looks even better on than in the photos. The wool is soft and it has a really nice mottle to it. Service was great with the jumper being despatched and received well in-time for Christmas. It is always nice to find true artisans producing really high quality products. Delighted

16 décembre 2025
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Réponse de Bill Baber Knitwear

Such a lovely review to read, we are delighted to hear this and hope your wife loves her jumper for many years to come. Thank you for your incredibly kind words!

Noté 5 sur 5 étoiles

They are great

They are great. I use them every year for Christmas presents and everyone loves them.

16 décembre 2025
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Réponse de Bill Baber Knitwear

So pleased to hear your Christmas gifts went down well with the lucky recipients! Thank you for thinking of us for your present shopping!

Noté 5 sur 5 étoiles

Great gift, fast shipping

Cause I missed it to buy one during my stay in Edinburgh, I had to order one of the handmade Brooches as a Christmas-gift for a good friend. The shipping to Germany was fast, the present arrived fast and on time, and it looks absolutely great!

5 décembre 2025
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Réponse de Bill Baber Knitwear

Thank you for letting us know how pleased you are with your brooch and our service - we are delighted to hear it!

Noté 5 sur 5 étoiles

My favorite sweaters

Bill Baber Knitwear sweaters are stunning and practical. I wear mine often and always receive compliments.

3 décembre 2025
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Réponse de Bill Baber Knitwear

Thank you so much for this wonderful review, we are delighted to hear how much you love your Bill Baber Knits!

Noté 1 sur 5 étoiles

I bought a beautiful “Kyle” while in…

I bought a beautiful “Kyle” while in the Edinburgh store for 349 pounds and found the same jacket on the website for 207.50 pounds.

What is up with that? I tried to email Bill Baber who sold me my sweater but couldn’t find a direct email. I really don’t want this review to go all over the web if they can make this problem right. W. Burke

14 octobre 2025
Avis spontané
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Réponse de Bill Baber Knitwear

Thank you for reaching out and apologies that you were not able to find our email address to contact us directly. It is linked on the Contact Us page on our website but we will check if we are able to make it more prominent at all.

I wonder if the piece you are referring to on our website is our Skye Jacket? While this may look similar to the Kyle Jacket you purchased in Edinburgh, they are in fact different garments. Our Grassmarket Workshop stocks our boutique collection which cannot be found online and are exclusive to that location, and our Kyle Jacket is one of those pieces. Kyle is made from a different material than Skye and features hand made pockets which are created and sewn in by hand. Bill and Helen hand stitch the pockets themselves in store which adds a premium price to the Kyle Jacket. We do not offer products with pockets on our website due to this higher cost and the limited number of garments that can be created in this way.

Please also note that all prices viewed online from outside of the UK do not include the 20% UK VAT charge that is paid in store by law, and also do not include the 10% reciprocal charges recently added to deliveries from the UK to the USA which is calculated at checkout. Please see this page for more details www.billbaber.com/usa-duty/

We would be very happy to continue discussing this with you directly. We could look over photos of your Kyle Jacket to ensure that it is the premium boutique product sold in store rather than the Skye Jacket that we sell online. If there has been a labelling error and the garment you have purchased is not a Kyle Jacket then we will of course arrange a refund with our apologies. Please do contact us via info@billbaber.com

Noté 5 sur 5 étoiles

Excellent service beautiful knitwear

Excellent service beautiful knitwear

1 septembre 2025
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Réponse de Bill Baber Knitwear

Thank you so much for your review Vera, we're so pleased our service and knits have pleased you!

Noté 5 sur 5 étoiles

Returning customer

Great, beautiful product, easy to order, prompt shipping and delivery. I've loved every Bill Baber piece I've bought since discovering the shop in Edinburgh in 2012, and I have several!

1 juillet 2025
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Réponse de Bill Baber Knitwear

Thanks so much for leaving this lovely review, we are so pleased that you love our products and are re-ordering from us. Thank you again!

Noté 5 sur 5 étoiles

Amazing firm

Amazing firm - wonderful products. Professional, prompt, great communication. Will be dealing with them for years to come.

24 juin 2025
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Réponse de Bill Baber Knitwear

Thank you Sara, we are delighted to hear such wonderful words about our garments, service and communication. Thank you again and we look forward to knitting for you again!

Noté 5 sur 5 étoiles

The sweater is exactly the colours of…

The sweater is exactly the colours of the picture and fits well. It came so much faster than I thought it would so and happy to be wearing it on cool evenings already.

10 juin 2025
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Réponse de Bill Baber Knitwear

We are so pleased to hear how happy you are with your new Bill Baber garment - thank you so much for taking the time to leave us this lovely review and we hope you enjoy your piece for many years to come!

Noté 5 sur 5 étoiles

A great experience all round

The jacket was a very nice, well designed and made, product. My wife will feel super chic wearing it. The personal touch added by Bill and his family at no extra charge all added to the feeling of being a valued customer and not just an order number.

30 mai 2025
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Réponse de Bill Baber Knitwear

We are so pleased that your wife loves her jacket and are delighted to hear your kind words about our family business. Thank you so much for leaving this wonderful review.

Noté 5 sur 5 étoiles

Great product

Great product, exactly like the website. Arrived as promised as well.
Second time I have used Bill Baber and my wife has been really happy with the product on both occasions.

21 janvier 2025
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Réponse de Bill Baber Knitwear

Thank you so much Colin, we appreciate your orders and that you took the time to leave this review. We hope your wife continues to love her pieces for many years to come!

Noté 5 sur 5 étoiles

Gorgeous handmade knitware, wonderful customer service

Beautiful handmade knitware. We discovered the Bill Baber shop in Edinburgh when we traveled to Scotland from the U.S.A. in August and were so impressed by the quality and attentive help form Mr. Baber himself. When it came time to shop for Christmas for a family member, I went online to the Bill Baber store and ordered from it. I had a question about how to use the coupon for first-time online customers and submitted my question using the online form late at night Scotland time. Jack, the owners' son, got back to me first thing the next morning. He was delightful and made the shopping process easy for me. The sweater made it to my family member before Christmas, and she loves it. I highly recommend Bill Baber Knitware.

14 décembre 2024
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Réponse de Bill Baber Knitwear

Thank you so much for this wonderful review Leslie. We are delighted that both Bill and Jack were able to help you and that you and your family are enjoying your Bill Baber pieces!

Noté 5 sur 5 étoiles

First class

First bought in store on a visit to Edinburgh.Hve subsequently bought 3 times online. Excellent quality.
Prompt efficient delivery.

13 décembre 2024
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Réponse de Bill Baber Knitwear

Thank you so much for sharing your experience with us. We appreciate you taking the time and hope everyone continues to enjoy their Bill Baber Knitwear pieces.

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