Biltong St Marcus Avis 

184
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything that this company produces is amazing. The taste of the Biltong and Droewors is great and both the Chicken kebabs and Flatties are very tasty and succulent. The shop has an incredible sel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Making the order was so easy and their products packaging and delivery is excellent. I had the sausage delivered still fresh and frozen. Was really impressed I’ll definitely be making more orders soo... Voir plus

Noté 5 sur 5 étoiles

As always, outstanding biltong. Will only get my biltong from St Marcus. Speedy delivery. Look forward to my next order.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely love these guys for stocking Windhoek Draught and allowing me to indulge in my favourite lager! Been ordering for a short while now, the delivery is quick and the prices are VERY... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Produits carnés
  2. Supermarché

Informations provenant de diverses sources externes

We have the largest selections of South African products in the UK. Come and try our award winning 24 varieties of Biltong & Droewors, 14 varieties of Boerewors, Sosaties, Stokkies, Ribs, Flatties and much more! Also the manufacturers of STM Energia


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

184 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(184)

114 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Shocking quality poor customer service!

Shocking quality horrible boerewors and customer service is non existent. I have tried 2 different ways of contacting this company and have just been ignored. Very disappointing.

5 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

I have been consistently impressed with the service and products from St Marcus over the last couple of years. I placed my latest order on Sunday night and the parcel was delivered on Tuesday. Well packed and everything intact. Thank you for supplying me with my favourite South African goodies.

23 janvier 2024
Avis spontané
Logo de Biltong St Marcus

Réponse de Biltong St Marcus

Thank you for the fantastic review. We really appreciate your support, it means the world to our family business.

Noté 1 sur 5 étoiles

Just FYI

Just FYI, I have been a customer for many years, over the last 2 orders the wors has a lots of non edible pieces in the wors . Seems like to make the weight junk is being tossed in . I buy in bulk and have noticed this on 2 separate occasions . The dry wors has also changed flavour . The wagu was great but the regularly Biltong has changed too , texture and flavour. Very disappointed.

2 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Unacceptable

Very disappointed, I don't usually leave negative reviews but this was just so bad I had too. Received 1kg of biltong when I ordered 5kg. packaging was poor and marie biscuits got crushed. Droewors was more like a dried salami stick. Refund for the other 4kg of biltong I never received was £8 short. Ingredients on packaging was completely different to what is shown on website and contains way more preservatives and other nasty ingredients.

26 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Received spoiled goods

Perishable items delivered from this company which should have arrived frozen were delivered in a defrosted state. Although the T&Cs state that St Marcus cannot be held responsible for defrosted meat products we assured by phone when ordering that the snoek we ordered would arrive in perfect condition. The after sales service I received following my complaint was inadequate and not understanding of my complaint.

3 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

In fact, unbelievably excellent service. I ordered 18 bottles of wine yesterday midday and they arrived at 08.15 this morning. I have so many Brownie points credit with hubby now, especially as they were at a discounted price. Will definitely be using you again.

17 août 2023
Avis spontané
Noté 2 sur 5 étoiles

Evasive and Sent out of date products

Sent out of date products and 2 failed attempts at communications

Despite enquiring previously about dates on products before purchase no response was given, I decided to chance it anyway and was sent expired products

I emailed about a refund or replacement for only the 1 expired product (big bottle of mazoe over a month past it's date) only to have a failed message delivery notification when contacting via email

I unfortunately strongly do not recommend this supplier which is a big shame as I was hopeing to find a good long term supplier of my favourite SA products... My search continues I guess

1 juin 2023
Avis spontané
Noté 3 sur 5 étoiles

Mixed bag

Biltong is decent. Not excellent, but also not terrible. Medium dry. Nice cut. Nice amount of fat.

Droewors however is awful. Cut into tiny pieces. Tastes and smells like a perreroni stick, so UK locals might like it but it isn’t recommended for South Africans

27 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Very bad.

Hi, yes they selling too dry and hard biltong, looks like out of date. Not even tasty, as I tried at Savanna shops in London (another biltong company)
Never buy again.

9 mars 2023
Avis spontané
Noté 4 sur 5 étoiles

St Marcus Fresh Produce

Ordered: Beef Boerewors; Sliced Beef Biltong (soft); Beef Droewors
Everything well packed.
Items still frozen upon arrival.
Opened one of each type of product - delicious!!!
The prices have gone up significantly, but this is happening everywhere, unfortunately.

14 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Did what they said they would do

Did what they said they would do. Parcel just arrived and exceedingly well packed. Parcel contents will now be going to a Terblanche in Indonesia. Daughter very pleased and Dad will be using St Marcus in the future. All good

24 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent Biltong

Excellent biltong, I really like the chilli beef flavour and they also have a wide range of S.A products including things like Mrs Balls Chutney. It's a good place to order from especially whilst we're in lockdown.
Also, thank you to the very helpful customer service staff. :-)

31 décembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Unfortunately I cannot recommend…

Unfortunately I cannot recommend shopping here. From my two experiences shopping online, both orders were sent with missing items. In one case I bought the 5.50 Maltabella porridge and they sent me a 2 pound alternative and didn't even mention anything or send me the difference in price until I contacted them. Not good service.

19 décembre 2020
Avis spontané

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