Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

After using a sample set of some of biogenic’s products me and my husband found them so good that I had to repurchase his favourite for his birthday! Can’t wait till it’s my turn! Are they the cheapes... Voir plus

Noté 5 sur 5 étoiles

Great website lots of information Always a quick dispatch packed really well great products

Noté 4 sur 5 étoiles

My first order, facial oil, got damaged in the post, resulting in most of it leaking onto the packaging. The customer service I received was second-to-none. Response to my email was fast and I was rea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Calm CBD Oil is brilliant for sleep. I received a bottle of Calm oil as a Christmas gift and I tried it initially to ease the effects of jet lag that were keeping me awake. It definitely took the edge... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de santé et beauté
  2. Boutique d'herbes médicinales
  3. Clinique du sommeil
  4. Magasin de vitamines et compléments alimentaires
  5. Programme de bien-être

Écrit par l'entreprise

Biogenic was founded on the philosophy of balance and harmony, and we are passionate about delivering the therapeutic benefits of CBD and the super herbs that feature in our products. With an unwavering commitment to natural ingredients and unique formulations, Biogenic is driven to enhance the power of CBD. In a treatment driven society, our ethos is natural prevention. We offer ancient, time-tested natural ingredients and guidance in health-related matters. We want to inspire our customers to adopt a holistic lifestyle for the long term. We maintain the highest standards of purity and transparency. We concentrate our efforts on the high-strength vital ingredients that will really make a difference to your wellbeing.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

96 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

After using a sample set of some of…

After using a sample set of some of biogenic’s products me and my husband found them so good that I had to repurchase his favourite for his birthday! Can’t wait till it’s my turn! Are they the cheapest? No but i definitely think you get what you pay for, I’ve used cheaper brands with nowhere near the same level of effect. Will definitely be purchasing again when I can.

7 septembre 2025
Noté 5 sur 5 étoiles

Excellent Range of Products

We were lucky enough to find out about the Biogenic CBD oil through a family member. The customer service is excellent and I now have introduced a number of family members and friends taking the CBD oil now to help with anxiety and ADHD symptoms. I also tried the serum for my face and am delighted with the results.

18 janvier 2025
Noté 1 sur 5 étoiles

Faulty product and unable to contact the company

The product I received was faulty and all emails I sent to the company provided addresses have bounced. I have also had no response from the website contact-us messaging portal. I have, therefore, been unable to return the product and receive either a replacement or refund.

7 janvier 2025
Logo de Biogenic CBD

Réponse de Biogenic CBD

Hi Lucy,

Thank you for bringing this to our attention. I’ve thoroughly checked both the email address (info@biogeniccbd.co.uk) and the website messaging portal, and we haven’t received any messages from you. Both channels are operational and receive messages daily. To ensure there are no issues, I also had our service provider conduct a full review, and no problems were identified.

Your satisfaction is very important to us, and I’d like to resolve this for you as soon as possible. Please feel free to reach out to me directly at john@biogeniccbd.co.uk, and I’ll personally handle the matter.

Looking forward to hearing from you.

John

Noté 2 sur 5 étoiles

It’s just lube

It doesn’t do anything, it hasn’t eased the pain of having sex, I am post menopausal thin wall, dry and tear easily I was hoping for a miracle and don’t think there is one 🥲

21 octobre 2024
Noté 5 sur 5 étoiles

Love this product (vape oil)

Love this product (vape oil) - nice and pleasant on the palate, and equally soft and pleasant effect. Will absolutely buy this again. Thank you guys! 🧡

9 juillet 2024
Avis spontané
Noté 4 sur 5 étoiles

The product is great but it’s so…

The product is great but it’s so expensive and they charged me £6.80 for standard shopping which is a shame. It means I won’t order more regularly but there you go, pricing is key!!!

7 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Experienced, excellent service

Experienced in the product and excellent knowledge of the conditions I suffer and how CBD will be beneficial to my day to day life. Made the whole process easy with no stress

19 décembre 2023
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Réponse de Biogenic CBD

Hey Alex,
We're so glad you're enjoying our products, it's really great to hear about your positive experience!

Thank you for taking the time to leave us a review ❤️

Noté 5 sur 5 étoiles

Will buy again!

Great customer service and good quality products

7 novembre 2023
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Réponse de Biogenic CBD

Hey Lele,
We're so glad you're enjoying our products, it's really great to hear about your positive experience!

Thank you for taking the time to leave us a review ❤️

Noté 5 sur 5 étoiles

CBD Infused Bath Salts

The CBD Infused Bath Salts are absolutely AMAZING 🤩 I have never felt so relaxed after a bath. I would highly recommend this product

1 décembre 2023
Avis spontané
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Réponse de Biogenic CBD

Hey Christine,
We're so glad you're enjoying our products, it's really great to hear about your positive experience with our bath salts! 🛁

Thank you for taking the time to leave us a review ❤️

Noté 1 sur 5 étoiles

Faulty pipettes

The pipette doesn’t work, so it’s very difficult to extract the oil in a measured controlled way.

6 décembre 2023
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Réponse de Biogenic CBD

Hello Julian,

Biogenic has a 5* customer service component to our business so it is very disappointing to read this review.

We have searched our inbox and cannot find any trace of your complaint. You can rest assured that this would have been dealt with immediately and the pipette replaced. I can see that you have ordered from us before, so hopefully the oil is working effectively!

We truly value your feedback and as a small growing business, customer satisfaction in our service and product is extremely importance to us.

Please reach out to us via email - info@biogeniccbd - to organise a replacement pipette.

Team Biogenic

Noté 5 sur 5 étoiles

I've had cbd bath bombs and it was…

I've had cbd bath bombs and it was amazing great service great people i don't go anywhere else one stop shop

21 septembre 2023
Avis spontané
Logo de Biogenic CBD

Réponse de Biogenic CBD

Hey Yasin,
Thank you for your kind words! We are glad you are enjoying our products :)

Thank you for taking the time to leave us a review ❤️

Noté 5 sur 5 étoiles

Prompt and good service

13 novembre 2023
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Réponse de Biogenic CBD

Hey Catherine,
Thank you for your kind words! Our number one priority at Biogenic are our customers, so we're glad to hear you agree.

Thank you for taking the time to leave us a review ❤️

Noté 4 sur 5 étoiles

My first order

My first order, facial oil, got damaged in the post, resulting in most of it leaking onto the packaging. The customer service I received was second-to-none. Response to my email was fast and I was reassured that this was a rare occurrence. A second bottle was dispatched and delivered in double-quick time. This experience made me think that Biogenic is a company that cares about it's customers (quite a rarity!) and is pulling out all the stops to create an excellent reputation. Fabulous! The products - face cream and oil are pretty amazing, too.

11 octobre 2023
Logo de Biogenic CBD

Réponse de Biogenic CBD

Hey Kat,
Thank you for your kind words! Our number one priority at Biogenic are our customers, so we're glad to hear you agree. We're so glad you're enjoying our products as well, it's really great to hear about your positive experience with the face cream & oil.

Thank you for taking the time to leave us a review ❤️

Noté 5 sur 5 étoiles

Great product

Great product, definitely gives me a sense of calm.

5 octobre 2023
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Réponse de Biogenic CBD

Hey Lesley,
We're so glad you're enjoying our products, it's really great to hear about your positive experience.

Thank you for taking the time to leave us a review ❤️

Noté 5 sur 5 étoiles

I don't travel without the balms!

I have been using various products from the Biogenics range - from the balms to the face and body oils - and am a big fan of this brand. The balms brought great relief to my painful shoulder (cooling balm), and the face oil feels incredibly nourishing and rich, without being slimy, as some oils can be. Great products - I won't travel without the balms now!

5 mai 2023
Avis spontané
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Réponse de Biogenic CBD

Hey Zarouhi,
We're so glad you're enjoying our products, it's really great to hear about your positive experience with the balm & face oil.

Thank you for taking the time to leave us a review ❤️

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