Firstly supporting a local business is important to me, secondly lovely choice of books, delivered quickly and wrapped so beautifully. Second time I've purchased a Norfolk book from Bittern....just th... Voir plus
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I found the books I wanted really easily and ordered without any issues. Delivery was quick and the communication I received was excellent. The experience was excellent from start to finish, as it alw... Voir plus
First time purchasing from this Book Shop. Read an advertisement in my Local Magazine displaying a book about my area. Immediately made contact with the online shop, found the book and purchased.... Voir plus
My books arrived according to the stated shipping time, and I loved that they were wrapped in an OS Map - they were books about walking! Bittern books holds some very interesting books and provide a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Distributor and wholesaler of local interest books and maps for the East of England
Coordonnées de contact
Unit 35D Scottow Enterprise Park, Badersfield, NR10 5FB, Norwich, Royaume-Uni
- 01603739635
- office@bitternbooks.co.uk
- bitternbooks.co.uk
4,9
Excellent
842 avis
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Unexpected extra costs
The books became very expensive because I had to pay extra for customs.
19 janvier 2026
Réponse de Bitternbooks
Thank you for your feedback. Unfortunately customs charges in Europe and elsewhere are beyond our control. Many countries, including the UK, do not charge VAT or duty on books, but Belgium is one that does.
There is a warning on our shipping information page, but perhaps we could add a warning at checkout - I will look into that.
We specifically don't advertise or promote our products outside of the UK because of the high costs of shipping and customs charges.
Ease of purchase and your support for…
Ease of purchase and your support for local book shops
13 janvier 2026
I ordered a local book through…
I ordered a local book through Bitternbooks. Their website was very easy to use and the whole process went very smoothly. It was the first time I had used them and will definitely use them again.
12 janvier 2026
Super fast shipment!
My order was shipped really quickly to The Netherlands. I was delighted to have the books so soon. Of course due to Brexit I had to pay VAT at this end. 🤨 But that's not your fault.
12 janvier 2026
My books arrived as scheduled
My books arrived as scheduled. The price was very competitive and although there was a delivery charge for a small order, this was reasonable and not excessive.
I was kept informed at all stages.
12 janvier 2026
Quick,easy and reasonably priced…
Quick,easy and reasonably priced supplier of speciality books.
9 janvier 2026
Order made and order processed and…
Order made and order processed and delivered super efficiently. It's as simple as that. Happy customer.
2 janvier 2026
No complaints
Correct item received in good condition within the advised time frame - what's not to like?!
30 décembre 2025
Quick shipping and easy transaction!
Quick shipping and easy transaction!! They offer a great selection of titles at a fair price.
30 décembre 2025
I contacted the company to say that I…
I contacted the company to say that I had not received my order, they immediately got back to me and said that they had checked with the post office who said that they had misplaced the item, Bitternbooks sent me another one. Guess what? I received the replacement within a few days, then a day later I had another one delivered! I contacted the company who said that I could keep the extra item. Excellent customer service.
22 décembre 2025
Great quick service especially at such…
Great quick service especially at such a busy time. it made a nice useful gift . Nice easy to use tides table booklet .
19 décembre 2025
If I could give 10 stars I would
If I could give 10 stars I would. Steve was incredible in supporting my order. Thank you so very much for going above and beyond - Helen
18 décembre 2025
Arrived in time and booklets as expected
24 décembre 2025
Very quick delivery.
Did well to get it to me so close to Christmas. Much appreciated, thanks.
22 décembre 2025
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