As informações sobre como aplicar o produto não são específicas tipo quanto tempo deixar o produto não fala e è muito forte o cheiro eu usei máscara durante o processo e mesmo assim fiquei com nariz e... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
When the package arrived, everything was carefully wrapped. I love the products! I gave 4 stars rather than 5 because there was a delay in shipping, and my first inquiry (email) went unanswered.But wh... Voir plus
L'entreprise a répondu
Comprei dois produtos pelo site e era pra ter chegado ontem. Mas o track number diz que ainda nem foi despachado. Acho muita falta de respeito não mandarem nem um email se é que foi um atraso. Acredit... Voir plus
Este producto es increíble! Tiene olor pero no es tan intenso como otros productos, el paso tres hace milagros. Yo tengo el cabello riso y con mucho frizz y toda mi vida e batallado con encontrar el p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We are the leading luxury Brazilian Cosmetics Distributor representing Brazilian premium beauty products. All our products are certified by ANVISA, the Brazilian Health Government Agency and we are Officially Licensed Sellers of most Brazilian Premium beauty brands.
Coordonnées de contact
4,1
Bien
390 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The best shampoo and conditioner ever!
14 juillet 2025
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards.
Pamela A.
Excelente comunicacion y servicio al…
Excelente comunicacion y servicio al cliente. Tuve mi envio extraviado y fueron muy responsables en el proceso de reenvio.
12 juillet 2025
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards.
Pamela A.
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards.
Pamela A.
I ended up not purchasing.
I ended up not purchasing.
Had to email 2x to get a refund which the 2nd time I immediately received it.
Overall good.
13 juin 2025
Réponse de Bkeratin Professional
We're sorry for the inconvenience and thank you for letting us know. We remain at your disposal whenever you need us.
Pamela A.
Fast delivery
Fast delivery. Well packed. For Keratin treatment i wish there would be the option to buy just the treatment and not with the shampoo, which is used much less.
8 juin 2025
Réponse de Bkeratin Professional
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Wanessa B.
Great delivery and fast results
14 juin 2025
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards.
Wanessa B.
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards.
Pamela A.
Satisfied client
I have been buying your products for years and have always been very satisfied with their quality and fast shipping.
12 mai 2025
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Wanessa B.
Riche products received was water down…
Riche products received was water down . I am not impressed at all by the lack of honesty from the seller
14 avril 2025
Réponse de Bkeratin Professional
Thank you for reaching out and sharing your dissatisfaction. We are very sorry for what happened.
As we talked earlier on another platform, we are waiting for your response so we can resolve your issue as soon as possible.
We are here to help with anything you need!
Wanessa B.
Réponse de Bkeratin Professional
Prezado cliente,
Ficamos muito felizes que você esteja satisfeito! Sua satisfação é nosso principal objetivo!
Obrigado por escolher nossa empresa ❤✔
Estou sempre à sua disposição para esclarecer quaisquer dúvidas!
Com os melhores cumprimentos,
Pamela A.
La crema es buena.
La crema es buena, pienso que con el shampoo de la misma marca tendría mejores resultados. Quizás.
16 avril 2025
Réponse de Bkeratin Professional
Nos alegramos de que te haya gustado la crema.
Utilizar un champú de la misma línea puede potenciar mucho los resultados, ya que los productos están formulados para trabajar juntos, proporcionando un cuidado más completo para el cabello.
Si necesitas ayuda para elegir el champú adecuado o tienes cualquier otra duda, ¡estamos aquí para ayudarte!
Wanessa B.
Amo os produtos de vcs,a entrega é…
Amo os produtos de vcs,a entrega é excelente vcs estão de parabéns 😍😍🙏
14 avril 2025
Réponse de Bkeratin Professional
Prezado cliente,
Ficamos muito felizes que você esteja satisfeito! Sua satisfação é nosso principal objetivo!
Obrigado por escolher nossa empresa ❤✔
Estou sempre à sua disposição para esclarecer quaisquer dúvidas!
Com os melhores cumprimentos,
Pamela A.
Recomendados
Super rápido! excelente comunicación del rastreo del paquete. Compra segura!
13 avril 2025
Réponse de Bkeratin Professional
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Réponse de Bkeratin Professional
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Réponse de Bkeratin Professional
Hemos recibido su mensaje y estamos intentando ponernos en contacto por correo electrónico para entender mejor lo sucedido, pero aún no hemos recibido respuesta.
Para agilizar el servicio y resolver todo de la mejor manera posible, te rogamos que te pongas en contacto con nosotros por WhatsApp: +1 954 633 8079.
Estaremos encantados de ayudarle.
Pamela A.
Excelente atención
Excelente atención
Buenos precios
El envío es rápido
Son excelentes
14 février 2025
Réponse de Bkeratin Professional
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Fast shipping, amazing product!
Product shipped and arrived super fast, which was great. The Let Me Be Protein treatment also surprised me in a good way. It straightened my roots fairly well — will probably have to retouch my bangs but that’s 100% on me for doing it at 3AM LOL.
Overall, great experience with both the website and the product.
12 février 2025
Réponse de Bkeratin Professional
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Excelente servicio!
8 février 2025
Réponse de Bkeratin Professional
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Puntualidad y responden con alguna…
Puntualidad y responden con alguna asesoría sobre sus productos con facilidad primera ves y seguiré comprando a esta empresa confio plenamente en ellos bendiciones ❤️🙌🏽
8 février 2025
Réponse de Bkeratin Professional
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Never received
I wrote this company 3 times about not receiving my order and no one has responded.
11 janvier 2025
Réponse de Bkeratin Professional
We will contact you shortly to better understand what happened and offer the best possible solution. We are happy to help in any way we can.
Pamela A.
L’expérience Trustpilot
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En savoir plus sur les différents types d'avis.
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