As informações sobre como aplicar o produto não são específicas tipo quanto tempo deixar o produto não fala e è muito forte o cheiro eu usei máscara durante o processo e mesmo assim fiquei com nariz e... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
When the package arrived, everything was carefully wrapped. I love the products! I gave 4 stars rather than 5 because there was a delay in shipping, and my first inquiry (email) went unanswered.But wh... Voir plus
L'entreprise a répondu
Comprei dois produtos pelo site e era pra ter chegado ontem. Mas o track number diz que ainda nem foi despachado. Acho muita falta de respeito não mandarem nem um email se é que foi um atraso. Acredit... Voir plus
Este producto es increíble! Tiene olor pero no es tan intenso como otros productos, el paso tres hace milagros. Yo tengo el cabello riso y con mucho frizz y toda mi vida e batallado con encontrar el p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We are the leading luxury Brazilian Cosmetics Distributor representing Brazilian premium beauty products. All our products are certified by ANVISA, the Brazilian Health Government Agency and we are Officially Licensed Sellers of most Brazilian Premium beauty brands.
Coordonnées de contact
4,1
Bien
390 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I recommend the service
I highly recommend the services. I received my package super fast.
17 janvier 2025
Réponse de Bkeratin Professional
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
I have been buying from you for more…
I have been buying from you for more than two years and I have never had any problems and the order arrives quickly. Thank you.
17 janvier 2025
Réponse de Bkeratin Professional
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Wanessa B.
Réponse de Bkeratin Professional
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
super professional
I was very insecure until I made the purchase, but when the product arrived, I could see that the company is truly trustworthy and I loved it, but I will definitely buy it again without any fear.
21 décembre 2024
Avis spontané
Réponse de Bkeratin Professional
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Réponse de Bkeratin Professional
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Réponse de Bkeratin Professional
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Réponse de Bkeratin Professional
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Wanessa B.
Réponse de Bkeratin Professional
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.
Excellent products and top tier…
Excellent products and top tier products. I am satisfied with all of my purchases and will return.
15 septembre 2024
Avis spontané
Réponse de Bkeratin Professional
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.
It's been 20 days and my order still…
It's been 20 days and my order still hasn't arrived. I tried to connect them and they said they are working to resolve the situation, but It's been more than 20 days and they still haven't resolved it.
15 août 2024
Réponse de Bkeratin Professional
Hello Virginia.
As per our WhatsApp conversation, we would like to confirm that your order has now been delivered. We have also resolved all the issues with the carrier regarding the delay.
If you have any questions or need more information, I'm happy to help.
Thank you for your understanding!
Pamela A.
Buen servicio,y diligente en…
Buen servicio,y diligente en comunicación con el cliente y rapidez en la entrega.
13 juillet 2024
Réponse de Bkeratin Professional
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.
Réponse de Bkeratin Professional
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.
Cabello brillante y suave
11 juillet 2024
Excelente alternativa para comprar excelentes productos
Excelentes productos y el envío fue rápido!
13 juin 2024
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.
Quality products!
Delivery was great. Product is original! Completely trust this website for my hair products. I have ordered three different products and they arrived sealed, safe, and with the consistent amount and quality. Love it and will continue buying from this website! 💕
13 mai 2024
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Izabela D.
Very Good products
11 avril 2024
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Izabela D.
Yo recibí un pedido incorrecto y pedí…
Yo recibí un pedido incorrecto y pedí por devolución y que me contactaran, costumer service jamás me contactaron y el teléfono que tienen en la plataforma, nunca responden.
13 avril 2024
Réponse de Bkeratin Professional
Hola Claudia, ¿qué tal?
Siento que hayas tenido esta experiencia con nosotros.
Lo hemos comprobado y no hemos encontrado tu solicitud de reembolso, pero nuestro equipo ya se ha puesto en contacto contigo para hacer un seguimiento y resolver tu caso de la mejor manera posible.
Una vez más, te pedimos disculpas por lo sucedido.
Saludos cordiales
Larissa B.
Réponse de Bkeratin Professional
Estimado cliente,
Nos alegramos mucho de que esté satisfecho! Su satisfacción es nuestro principal objetivo!
Gracias por su preferencia por nuestra empresa ❤✔.
Estoy siempre a su disposición para responder a cualquier pregunta!
Saludos cordiales,
Bkeratin Team
I am extremely satisfied with the…
I am extremely satisfied with the quality of the products. I follow the instructions and always obtain beautiful hair.
11 mars 2024
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin Team
L’expérience Trustpilot
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