Baseball Lifestyle 101 Avis 193

I had two items missing from my original order and hopped onto the chat to get it resolved. Once item was out of stock and they worked with me to find an item that would kind of match. Appreciate the help.

My order was sent separately and when the first package arrived it should have had 2 shirts but only had 1. I called and spoke to customer service and Krystal was on it. She confirmed they were sold out, instantly refunded me, gave me a 20% off code and free shipping on my next purchase to replace the shirt needed for a Christmas gift. The sale out status may have been an over sight but the dedication to make it right is what I appreciate.

I made an error when submitting my order. The team was quick to address my issue, even in the midnight hour! They helped me fix my problem within minutes of my email request. Not only are the clothes top notch, but so is their customer service!

Krystal from Customer service was amazing. She provided quick and easy advice when I made multiple errors during the placement of my order. I’m so thankful. Excellent customer service is by far, the most important part of retail. They truly nailed it for me. I’ll be back since my boys are huge fans of the brand. Thanks again!!!

Great customer service! I sent an email regarding a mishap on my end, and they were on it! I received a response within minutes to correct my issue!

Quality of products is always excellent, customer service is always quick and easy to deal with.

They were responsive, helpful, and supportive. Thank you.

I placed a large order today for Black Friday and didn’t realize until after checkout that a tee I had in my cart was missing, I quickly went back and ordered the tee separately bummed I had to pay for shipping since my first order was well past the free shipping thread hold. I reached out via chat and spoke with Brennan, I asked him if I could combine my orders and he informed me I couldn’t (which I expected but asked anyways!) but he would refund my shipping fee as a one time courtesy! I was pleasantly surprised and very grateful, we are repeat customers and this will keep us coming back. Thank you BL101!

Great customer
Service

My sons love every item they have ever gotten from baseball lifestyle. From bathing suit shorts, shorts and short outfits and hoodies. Customer service is top notch. The response is always fast and they go over and above to rectify any issue with an order etc and make things right every time. The quality of the cloths is great too. I recommend sizing up clothes will last longer. Especially because I wash my kids clothes often since baseball lifestyle clothes are always their first choice!

I placed an order and afterwards found out that a military discount was offered. I contacted customer service the next day and they applied the discount. Quick, easy, and much appreciated!

I have ordered several items from B101 - the quality is excellent and my son just loves it! The customer service has always been top notch and super responsive, kind and very helpful when needed!! Will continue to purchase items from them.

I was disappointed that my order was just thrown in an oversize box. It was not in plastic covering or anything to keep it sanitized. Ive ordered before and this was not the case. It came beautifully packaged. I do appreciate that i was contacted immediately after reporting this.

Made a mistake on my order and customer service responded immediately and helped me out!!!

My son loves this clothes line. They are a bit expensive but the quality matches the price. I did have an issue with a recent order but their customer service was amazing and quickly resolved the issue.

We love this brand and my boys live in their BL101. This company has made a few mistakes with inventory BUT they always go out of their way to make it right. I buy with confidence knowing that they put the customer first when things don't go perfectly. Thank you for being a brand I can trust.

Very good experience with customer service. I received a reply email within minutes and the problem was resolved quickly.

This is such a great company. My son has so many of their clothing. It’s amazing quality. With our recent order a T-shirt sold out I was immediately refunded it along with a discount code. When I went to buy a new shirt. The new code was not working. The team Emailed me back immediately to discount shipping & the shirt.