Black Mango Avis 

1 541
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service, super fast delivery and even sent a spare part immediately with no questions asked. The chair is lovely, fabric / colour is exactly what I was expecting. So far it’s been comfy but I’m... Voir plus

Noté 5 sur 5 étoiles

I purchased a beautiful Isla Rocking Chair for my nursery. Not only is my rocking chair absolutely stunning, but I have honestly never been more impressed by a brand’s customer service. Kylie and her... Voir plus

Noté 3 sur 5 étoiles

The product is exactly as described and arrived quickly. However, the couch was delivered to the front of my house when no one was home and left unattended all day. The company did not contact me rega... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic company to deal with. So glad we decide to buy through you. Fast dispatch and they were happy to honour a voucher by refund after purchase without fuss. Can not recommend Black Ma... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Magasin de luminaires

À propos de Black Mango

Informations provenant de diverses sources externes

blackmango

With over thirty years retail experience in Adelaide, husband and wife team Daniel Wright and Kylie Porter-Wright launched Black Mango in 2015 with a desire to bring beautiful, impressively designed furniture to the online marketplace at an affordable price.

We are not about offering thousands of pieces. We are about offering selected, timeless pieces to enhance the home and bring you a little smile when you walk past them in the room.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(1 541)

3 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I'm STILL waiting for the delivery of…

I'm STILL waiting for the delivery of my purchase. I have phoned the delivery company and they haven't gotten back to me. Very poor service.
Delivery was expected on 18/11 according to the tracking site...today is 28/11 and no delivery.
NOT happy.

Response; Thank you Black Mango Team, I am very happy with my new chair, it is beautiful.
However, it wasn't received within the 10 days of ordering as you mentioned - it took 14 days. The service from the delivery company was very poor particularly as they said they would keep me updated when I initially enquired as to why it was late. They didn't get back to me at any stage. My area is not remote and is not very far from a major town. Other delivery company's do far better with their service than the one you guys deal with.

28 novembre 2019
Avis spontané
Logo de Black Mango

Réponse de Black Mango

Hello Alison,
We are sorry to hear your frustration with the delivery time frame, although very happy to see that your lovely chair did arrive on the day of your review, within 10 business days from ordering. We do believe that your area is considered remote, therefore this can result in a delay on updates as it has to go out with an on forwarder. We hope that you have your gorgeous Sophie Slipper Chair all set up and looking lovely and please always feel free to contact us directly for any assistance.

Black Mango Team

Noté 5 sur 5 étoiles

love my ottoman with storage

love my ottoman with storage. Exceptionally sturdy, well constructed, good quality material with deep buttoning. useful storage for shoes , toys or rugs etc Located this item from internet search. Excellent description and specifications on website then visited warehouse -local in Adelaide- Extremely happy with customer service , helpful pleasant manner. Would recommend both product and seller

27 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

I purchased an office chair & the next day it was on special. I contacted them & they refunded me the difference. They were so pleasant to deal with. Item was delivered within a couple of days.

26 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Hampton Club Chair is beautiful

I purchased the Hampton Club Chair in black and I am extremely happy with my purchase. It looks exactly like the picture on the website. The fabric on the cushions is a stylish linen look and the chair is comfortable, sturdy and well made. Delivery was also quick.

26 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Love my new living room and the customer service was awesome!

I had a great experience with the team at Black Mango. Right through from when I placed my order to when I received my goods, the whole process was simple and easy! I couldn’t be happier with my Cloud sofa and single seater as well as my Arlo coffee and side tables.

20 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

A facelift for my Cloud sofa.

I bought a set of loose covers for the Cloud sofa and the quality is great. The fabric is really thick and heavy and the covers have given my sofa a real face lift.

13 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service ! I accidentally chose the wrong colour for a chair and they swapped it to the door within two days with no problems at all.
Would recommend them to anyone .
Rainey Floreani

13 novembre 2019
Avis spontané
Noté 2 sur 5 étoiles

False advertising

No where near as white as it looks in the images provided. Black scuff marks are n the bottom of the chair. Almost doesn’t really “rock”. Not very impressed.

5 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

impressed

Our piece arrived before the allotted time and it was exactly as pictured on the website!

3 novembre 2019
Avis spontané

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