Best way to judge a company is when things go wrong and you need customer services. EVRI delivered my pizza oven damaged. Blackmore Home responded within 1 working day and delivered a replacement the... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The pans looked absolutely fabulous online, however the delivery was terrible for the price I paid. The pans were ‘thrown in several boxes and by the time they got to me the were bent and battered, th... Voir plus
Ordered 2 santoku knives, one came in fine condition, but another is missing save for the product sleeve. I've contacted and simultaneously been ignored by the After Service team. Be wary when pur... Voir plus
Ordered some milk pans & an 18cm & 20cm saucepan. Lovely blue colour, super non stick & overall very nice to use. Only suggestion would be, maybe a plastic handle on the saucepan to avoid them get... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Blackmoor is the leading manufacturer of the very best kitchenware products, all of which will inspire the everyday home cook. The Blackmoor kitchenware range has been designed for everyone, and combines practicality with style, ensuring zero limitations to the delicious meals you can prepare for your friends and family in the kitchen. Here at Blackmoor, you will find everything you need from frying pans to baking trays, and from knife sets to chopping boards. Shop the whole range to get what you need today.
Coordonnées de contact
Benross House, Goodlass Road, L24 9HJ, Liverpool, Royaume-Uni
- +44(0)151 448 1200
- afterservice@blackmoorhome.co.uk
- blackmoorhome.co.uk
4,5
Excellent
311 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The price is right
fast secure delivery, well packed and protected and the price is right
7 avril 2026
excellent customer service
Robyn at Blackmoor/Benross has been brilliant. I accidentally damaged the lid on my food processor, rendering it useless as the unit would not work without one slotted in place. Robyn speedily located the spare part and dispatched in double quick time.
That's great customer service!
Thanks once again.
11 mars 2026
Avis spontané
The packaging needs improvement
It's a nice product but the biggest issue I have is the internal packaging, it's pants. The packaging is so thin the two pans knock about each other, and they get damaged. Not enough that you can't use them but enough they don't great with the chipped out the side of them.
The product was good. The packaging was rubbish.
14 février 2026
Breadbin and caddys
Refunded but the messing and time it took to sort out was just awful communication was not that good. Although they did communicate it took days for them to respond which is pretty frustrating.
13 février 2026
Very good price, best I could find and quick delivery
Very good price and quick delivery
12 février 2026
Wonderful product pans are great easy…
Wonderful product pans are great easy clean, cooks well, hope they keep making the design of Nuevo very lovely, many thanks
14 février 2026
Awful packaging, delivery and poor customer service
The pans looked absolutely fabulous online, however the delivery was terrible for the price I paid. The pans were ‘thrown in several boxes and by the time they got to me the were bent and battered, the box was all torn and there was nothing to stop them from banging around inside the box. Tried calling no one answers the phone. I emailed and complained and asked them to replace just the bent pans and they resent the whole order which I don’t have to return! Ended up with mixed feelings about the whole process.
12 février 2026
Excellent Customer Services Response
Best way to judge a company is when things go wrong and you need customer services. EVRI delivered my pizza oven damaged. Blackmore Home responded within 1 working day and delivered a replacement the next day and arranged a collection of the broken item at my convenience. I read the negative reviews on here after I had a problem and was dreading the experience, so I was very pleased by the outcome. Goes to show that either (a) you can’t trust reviewers or (b) companies learn from reviews. Either way I’m happy to leave 5*
11 février 2026
Arrived well packed the Expresso maker…
Arrived well packed the Expresso maker and very quickly very pleased with the service i received first time using this company 😀
31 janvier 2026
Good quality products
Good quality products, well packaged and fast delivery. Very pleased with purchases
15 décembre 2025
Great pans.Easy to clean
Very happy with my purchase.Pans are non stick and easy to clean
Would recommend
9 décembre 2025
I’m still waiting for my delivery of…
I’m still waiting for my delivery of order number BM7210 never been delivered and this was my Xmas present.
Mrs Cynthia Paterson
9 décembre 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.