Blondies Kitchen Avis 

179
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

the make your own cookie dough pot becomes overwhelmingly sweet and tastes almost entirely of sugar after a couple of bites and every bite is just crunching like sugar in my mouth. It’s also advert... Voir plus

Noté 5 sur 5 étoiles

Blondies never disappoints. Everything arrived right on time for Valentine’s Day and was fresh, indulgent and beautifully presented. The Cookie Dough Truffles are unreal!!! and the Strawberry Dates... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering a cookie to be delivered in a heatwave isn’t great but the Blondies Team contacted me to get if I could delay my order to coincide with slightly cooler temperatures. I agreed, and it was comp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I took part in a cake and sip event in April in total their was 9 of us booked in I went on my own and was warmly welcomed the whole experience was amazing couldn’t ask for a better night out and on t... Voir plus

À propos de l'entreprise

  1. Boulangerie
  2. aussi dans
  3. Magasin de cookies
  4. Magasin de gâteaux

Écrit par l'entreprise

THE UK'S FIRST & ONLY MILK AND COOKIE BAR. Freshly baked cookies, cookie dough, cookie cups cakes available for next day delivery online and at our flagship stores. All of our cookies are hand rolled, finished and baked fresh daily. Unlike other large chains, we are a small batch bakery using quality ingredients including pure butter, unrefined sugar, Cotswold flour and free range eggs. We individually roll each cookie dough ball and weigh every chocolate chip (amongst other toppings) into our cookies for perfect eating every time. Our flavours change seasonally and we love coming up with new cookie twists.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

179 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,9

Tous les avis

(179)

25 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

sickly, sugary , expensive

the make your own cookie dough pot becomes overwhelmingly sweet and tastes almost entirely of sugar after a couple of bites and every bite is just crunching like sugar in my mouth.

It’s also advertised as starting from £4.75, but with a few toppings (which are about £1 each), the price can easily end up around £9 once you have got all the toppings you want.

25 août 2026
Avis spontané
Noté 1 sur 5 étoiles

made me feel sick

Really disappointed with the cookie dough. It was extremely sugary and honestly felt very overpriced for what you get. Me and my cousin both had some and it ended up making us feel really sick afterwards. It was just far too sweet and heavy, and unfortunately neither of us enjoyed it. Definitely wouldn’t buy it again. if i was to get it again i’d share one with someone else

25 août 2026
Avis spontané
Noté 1 sur 5 étoiles

I was very disappointed with the…

I was very disappointed with the service and how my complaint was handled.

I ordered six personalised brownies three weeks in advance for a friend’s birthday, but despite a DPD dispatch notification, they never arrived, missing the occasion entirely.

After several emails, Isabella first offered a goodwill cookie, then changed to only refunding delivery of £4.50. Given I spent £32.99, this felt inadequate, so I requested a full refund and bought a gift from The White Company instead.

Very disappointing customer service and not how I would expect a business to operate.

7 août 2026
Avis spontané
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Réponse de Blondies Kitchen

Hi Natalie,
I am so sorry to hear the above. We work so hard to rectify any errors made on behalf of our courier partner. We would have absolutely honoured a resend for you, or the refund but please email me directly if you'd like to discuss this further at chelsie@blondieskitchen.co.uk.
Thank you,
Chelsie

Noté 5 sur 5 étoiles

Always great quality and taste!

Always great quality and taste!

24 juillet 2026
Avis spontané
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Réponse de Blondies Kitchen

Thank you so much for your feedback Bradley it means so much to us! Look forward to baking for you again soon, Chelsie

Noté 5 sur 5 étoiles

Delicious

Easy to order. Delivered on time. A bit pricey, but absolutely delicious bake at home cookies. Worthy for a treat! Looking forward to visiting the store in the summer.

19 juin 2026
Avis spontané
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Réponse de Blondies Kitchen

Thank you so much for your lovely words Joanne, it means the world to us! We can't wait to bake for you again soon, Chelsie

Noté 1 sur 5 étoiles

Terrible customer service from Isabella

Unfortunately the cookie dough filled
Medjool dates didn’t have any cookie dough and I purchased six of them. This has never been the case before however when I contacted the company directly I got a response from Isabella just saying that they will let the kitchen know and they are not making it anymore due to the hot weather…not very helpful! So what about the money I sent on them and didn’t get what I paid for…

Disappointing service after buying their products for years now!

12 juin 2026
Avis spontané
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Réponse de Blondies Kitchen

Hi Donya, we are so sorry to hear this. Please email myself chelsie@blondieskitchen.co.uk with any photo evidence and i will ensure we rectify this for you asap.
Look forward to hearing from you soon, Chelsie.

Noté 5 sur 5 étoiles

Cancel birthday cakes, I only ever want cookies!

Ordering a cookie to be delivered in a heatwave isn’t great but the Blondies Team contacted me to get if I could delay my order to coincide with slightly cooler temperatures. I agreed, and it was completely worth the wait! The birthday cookie was huge, looked great and tasted insanely good! Our whole family have sworn off birthday cakes, it’s giant cookies from now on!

28 mai 2026
Avis spontané
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Réponse de Blondies Kitchen

Thank you so much for this feedback, it really means the world to us! We can't wait to bake for you again soon, Chelsie

Noté 5 sur 5 étoiles

Cake & Sip event is a must

I took part in a cake and sip event in April in total their was 9 of us booked in I went on my own and was warmly welcomed the whole experience was amazing couldn’t ask for a better night out and on the plus you got to take the cake home that you decorated, which went down a treat with my mom and her neighbour. 100% will be booking again.

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

These vegan cookies are divine

These vegan cookies are divine! I must give a warning: they are highly addictive! Once you start eating it’s difficult to stop.

17 avril 2026
Avis spontané
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Réponse de Blondies Kitchen

Hi Eva, thank you so much for your lovely feedback, it means the world to us. We can't wait to bake for you again soon, Chelsie

Noté 5 sur 5 étoiles

Birthday Cookie

I ordered a large birthday cookie for my little boy, it was delicious! Delivered on time and in prefect condition, thank you so much.

22 mars 2026
Avis spontané
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Réponse de Blondies Kitchen

We are so pleased you enjoyed the cookie :) We hope your little boy had a great Birthday! x

Noté 3 sur 5 étoiles

Not worth the money

Okay tasting but very pricey for what it is. Came quick but wouldn’t order again

13 mars 2026
Avis spontané
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Réponse de Blondies Kitchen

Hi Vanessa,

Thanks for your feedback, it's so important to us. We're really disappointed to hear you didn't feel our products were worth the money.
We hand make and bake every item, using organic flour, unrefined sugars, free range UK eggs, pure butter and Belgian chocolate in the base of every dough. This contributes to the cost of the product and we would hope this would be delicious!
If you have any further feedback which can help us do better, or investigate further, we'd be grateful if you email us at info@blondieskitchen.co.uk.
Thank you,
Chelsie

Noté 5 sur 5 étoiles

Ready to Bake Cookie Dough Roll- Red Velvet & White Choc Chunk

Absolutely delicious, everyone loved the cookies. Love that you can get ready to bake and great delivery, totally recommend 5 stars. Will be ordering again.

15 mars 2026
Avis spontané
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Réponse de Blondies Kitchen

Hi Anita,
Thank you so much for your lovely feedback it means so much to us!
We can't wait to bake for you again soon,
Chelsie

Noté 2 sur 5 étoiles

I received their valentines day cookie…

I received their valentines day cookie which looked really nice but I was very disappointed in the quality as the cookie didn’t taste fresh and wasn’t enjoyable.

13 février 2026
Avis spontané
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Réponse de Blondies Kitchen

Hi Lewis, we're so sorry to hear the cookie quality wasn't enjoyable for you! We assure you we bake fresh and dispatch on the same day so the cookie arrives with customers within 24 hours of coming out our ovens and being hand finished.
We use premium ingredients including organic flour, free range eggs, pure butter and unrefined sugar in the base of every dough, along with Belgian chocolate.
Please email us at info@blondieskitchen.co.uk with any further details and images if you'd like us to investigate this further.
Thank you for taking the time to provide feedback, Chelsie

Noté 2 sur 5 étoiles

Very expensive for a pretty average…

Very expensive for a pretty average cookie, disappointed they don’t live up to the hype.
Nice packaging though

14 février 2026
Avis spontané
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Réponse de Blondies Kitchen

Hi Fran, thanks for your feedback we're so disappointed to hear this! We bake our cookies fresh with the best quality ingredients and a lot of love so if you'd share more detail to info@blondieskitchen.co.uk with what you purchased and the relevant feedback/photos we'd want to investigate further. All constructive feedback is always welcome. Thank you, Chelsie

Noté 5 sur 5 étoiles

Quality Smile Inducing Cookies

I bought the 50+ Chocolate Cookies which was a Valentines surprise for my 81yr old Mum. They arrived in the morning and my Mum took a bite and immediately the biggest smile emerged she said they taste like they have been made with Love ❤️ Thank you Chelsie and Kristelle for making Valentines Day so special for my Mum. Mind you I may need to reorder some more...There's no way my Mum is sharing her box..

14 février 2026
Avis spontané
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Réponse de Blondies Kitchen

Hi Maneeta,
Thank you so much for your feedback it really means the world to us! We can't wait to bake for you or your Mum again soon, Chelsie

Noté 5 sur 5 étoiles

Incredibly tasty

Incredibly tasty, brilliant delivery and would highly recommend!

15 février 2026
Avis spontané
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Réponse de Blondies Kitchen

Thank you so much for your lovely feedback! We can't wait to bake for you again soon, Chelsie

Noté 5 sur 5 étoiles

Blondies never disappoints

Blondies never disappoints. Everything arrived right on time for Valentine’s Day and was fresh, indulgent and beautifully presented. The Cookie Dough Truffles are unreal!!! and the Strawberry Dates make such a lovely gift (if you don’t eat them yourself first).

Will definitely be ordering again

14 février 2026
Avis spontané
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Réponse de Blondies Kitchen

Thanks so much for your lovely feedback Ben, we can't wait to bake for you again soon!

Noté 5 sur 5 étoiles

Blondies Kitchen delivered hundreds of…

Blondies Kitchen delivered hundreds of cookies to our customers for Christmas gifts. The communication with Chelsie was fantastic, the service was excellent, and the feedback from our customers was brilliant. Quote from a customer - "It's the nicest thing I have ever put in my mouth!" 😂

Thank you Blondies Kitchen 🙏🏻

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great cookies as always

Great cookies as always. A wonderful treat for Christmas.
Mine pie cookies were amazing and kept well.
Cookie dough is always a great shout and so easy to use.
Arrived well packed and on the date requested. Worth every penny!

23 décembre 2025
Avis spontané
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Réponse de Blondies Kitchen

Thank you so much for your lovely feedback it means so much to us! We hope to bake for you again soon,
Chelsie

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