Bloom Magic Avis 

6 726
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Order came same day. Flowers were beautiful along with the card. Perfect gift and can be sure the quality is amazing

L'entreprise a répondu

Noté 5 sur 5 étoiles

There was an issue with the bouquet I received so I contacted the company and they sent me a new bouquet. Such a great service and quick response

L'entreprise a répondu

Noté 5 sur 5 étoiles

Blooms Magic truly lived up to their name! They delivered the Pretty Pink Les Pétales d’Amour and it was absolutely beautiful. The flowers were fresh, elegant, and perfectly uplifting—exactly making s... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Flowers were received on Wednesday 4th at 19.25. The 2 sunflowers lasted 1 day. The small red roses are dead. 2 orange coloured roses have wilted. Order # BMIE 246969 . I an very disappointed I re... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fleuriste
  2. Boutique de cadeaux

Écrit par l'entreprise

We are an online flower delivery service, offering same-day delivery in Dublin and next-day delivery everywhere in Ireland. Our products include hand-tied bouquets, hatbox flower arrangements and seasonal Christmas flowers. Bloom Magic caters to all possible occasions and have birthday flowers, anniversary flowers, sympathy flowers, get well flowers, new baby flowers, congratulation flowers and many more. Each flower order can be completely tailored to its recipient, with a host of exclusive add-ons and bouquet upgrades.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(6 726)

211 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service! I would use again

13 mai 2026
Avis spontané
Logo de Bloom Magic

Réponse de Bloom Magic

Thank you for your kind feedback Amanda! We’re delighted to hear you were happy with our service and look forward to serving you again.

Noté 1 sur 5 étoiles

A happy birthday balloon on a sympathy bouquet

I ordered a bunch of lillies for a sympathy bouquet to be delivered to a friend. They had recently lost a close family member suddenly and I ordered a sympathy card to go with the flowers. The flowers were delivered, along with the card but also attached was a happy birthday helium balloon to the bouquet. This was obviously really upsetting for my friend and her family! I called to complain and asked for a full refund. I was connected to a call centre with someone who clearly didn’t really understand the level of upset this had caused and there was no real apology given. They tried to blame the driver on the error. I was told a full refund would be issued including delivery fee and I’d receive an email to confirm the refund. I got an email later to say they could only refund 50% of the order as we hadn’t returned the flowers. I don’t want to cause my friend any more stress or upset by now asking her to return the flowers. I just can’t really believe how poor the service has been and how little Bloom Magic seem to care about how much upset this mistake has caused. They made a massive mistake and there’s been no real responsibility taken for it at all. I’d give zero stars if I could.

12 mai 2026
Avis spontané
Logo de Bloom Magic

Réponse de Bloom Magic

Please accept my deepest and most sincere apologies for such a heartbreaking mistake. To have a Happy Birthday balloon attached to a sympathy arrangement for a family who has just suffered a sudden loss is completely unacceptable. I can only imagine the upset this caused your friend, and I am genuinely sorry that a gesture meant to provide comfort ended up doing the opposite. I also want to apologize for the poor experience you had when you called us. To be told that a refund for such a sensitive error was dependent on returning the flowers is simply not on, and it’s not the level of care or common sense we expect from our team. We failed to take responsibility at the first hurdle, and for that, I am truly sorry. I can confirm that a 50% refund has already been credited to your account. Furthermore, our manager will be in touch with you via email for the distress caused. We are truly sorry for letting you and your friend down during such a difficult time.

Noté 1 sur 5 étoiles

Just nasty

Just nasty! Flowers already wilting on arrival and had an awful smell, delivered late and probably spent the weekend in the back of a warehouse, would absolutely NOT Recommend. Order number BMIE- 251557

11 mai 2026
Avis spontané
Logo de Bloom Magic

Réponse de Bloom Magic

Hi Sheridan, thank you for bringing this to our attention and we apologise for the inconvenience. May we request order details so we can check and resolve this for your. If you can send it to support@bloommagic.com

Noté 1 sur 5 étoiles

Absolutely Terrible

I would give minus 100 if I could. I sent flowers as a birthday present and when I saw them I was absolutely shocked at how bad they were. They didn’t resemble the image in any way. They looked like someone had bought a cheap bunch of flowers and shoved them into the hat box. When I emailed Bloom Magic they came back with a stem count and said the correct number of flowers were sent. That’s not my argument, my argument is that the quality was atrocious, they looked like they been arranged in the dark and there were more gaps than foliage. The embarrassment that I would send flowers that were so bad and looked like I’d spent about €10 is humiliating. DO NOT ORDER FROM BLOOM MAGIC there is NOTHING magical about their flowers.

3 mai 2026
Avis spontané
Logo de Bloom Magic

Réponse de Bloom Magic

Hi Michelle, thank you for leaving a review. We sincerely apologize if we failed to meet the order expectations. We will reach out to you via email to rectify this concern. Thank you.

Noté 5 sur 5 étoiles

Wonderful flowers and service

Wonderful flowers and service, can't recommend highly enough. The flowers you see on the website are exactly the ones you'll receive

24 avril 2026
Logo de Bloom Magic

Réponse de Bloom Magic

We are glad to know that you're happy with our service. Thank you for your feedback, Nicola.

Noté 2 sur 5 étoiles

I recently bought flowers which they…

I recently bought flowers which they called a bouquet but was neither. They said they will send 18 roses and 18 white roses but non of that was sent. It's like a moving scam. I bought from gifts.ie 100% exceptional. I recommend you to buy from gift.ie 100%.

23 avril 2026
Avis spontané
Logo de Bloom Magic

Réponse de Bloom Magic

Hi Matti, thank you for bringing this to our attention.
We sincerely apologize if the flowers were not delivered. We kindly ask you to provide us the order details or reach out to us to rectify this concern. Thank you.

Noté 4 sur 5 étoiles

Great customer service

Updating my previous review:
I initially received a bouquet that wilted within 24 hours, with roses already overly open, a hydrangea browning quickly, and some petals looking damaged.I was very disappointed with the quality on arrival.
However, after contacting the florist and sharing photos, they responded very quickly and sent a replacement bouquet. I really appreciate that they took the issue seriously and made the effort to resolve it.
While my first experience wasn’t great, their customer service and willingness to fix the problem made a difference. Thank you for addressing the situation.

13 avril 2026
Avis spontané
Logo de Bloom Magic

Réponse de Bloom Magic

Hello Elina, our apologies to hear that the flowers you received are unsatisfactory kindly send us an email to support@bloommagic.com so we can check the order and provide resolution if necessary

Noté 5 sur 5 étoiles

We ordered a sunflower floral basket to…

We ordered a sunflower floral basket to be delivered the next day and it arrived on time , we were absolutely delighted with how the flower basket looked exactly like the picture on the website , we will definitely be ordering from bloom magic again in the very near future

9 avril 2026
Avis spontané
Logo de Bloom Magic

Réponse de Bloom Magic

Thank you so much for your lovely review Linda! We’re delighted to hear the sunflower basket arrived on time and looked just as expected. We truly appreciate your support and look forward to creating something special for you again very soon 🌻

Noté 5 sur 5 étoiles

Always happy

Always on time and in brilliant condition, have ordered from here so many time and will so many more!

5 avril 2026
Avis spontané
Logo de Bloom Magic

Réponse de Bloom Magic

Thanks a million for the lovely feedback! We’re delighted to hear we’ve hit the mark every time, and we can’t wait to look after your next order soon.

Noté 5 sur 5 étoiles

I live in Australia

I live in Australia. On 1st April I wanted to order the flowers for a lady who was 99 years. I was having trouble to do the order online. So I rang Dublin and spoke to a lady ( Lorn ). I like to say thank you very much for helping me and she was very patient. The flowers were so beautiful. The lady was delighted with her birthday flower. Once again , Thank you very much for Bloom Magic. Kind regards JosephineRyan

3 avril 2026
Avis spontané
Logo de Bloom Magic

Réponse de Bloom Magic

We are glad to know that you're happy with our service. Thanks a million for your kind feedback.

Noté 1 sur 5 étoiles

I got flowers for my sister birthday first flowers wasn’t grad damaged with box and don’t looking great , okay someone contact with me and we decided to send another one, I got delivery today , so flowers was smaller and still damaged with a box

I got flowers for my sister birthday first flowers wasn’t good at all damaged with box and don’t looking great , okay someone contact with me and we decided to send another one, I got delivery today , so flowers was smaller and still damaged with a box

2 avril 2026
Avis spontané
Logo de Bloom Magic

Réponse de Bloom Magic

Hello, Margarita. We're sorry to hear about your experience. No worries, we'd be happy to resolve this for you as soon as possible. Our support team will get in touch accordingly.

Noté 5 sur 5 étoiles

Flowers were breathtaking

Flowers were breathtaking, arrived safely and protected, arrived on time excellent service

20 mars 2026
Avis spontané
Logo de Bloom Magic

Réponse de Bloom Magic

Thanks a million for the lovely feedback, Nichola! We are absolutely delighted to hear the flowers arrived safely and that you were so happy with the service.

Noté 5 sur 5 étoiles

I’ve ordered so many bouquets from…

I’ve ordered so many bouquets from Bloom Magic and they have never disappointed me. Arguably my favourite supplier of special occasions.

23 mars 2026
Avis spontané
Logo de Bloom Magic

Réponse de Bloom Magic

We are glad to know that you're happy with our service. Thanks a million for your feedback.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus