Blossoming Gifts Avis 3 352

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

First bouquet left in torrential rain/hail. Contacted Blossoming Gifts. Informed bouquet would be replaced. Didn’t happen. Contacted them again, issue at warehouse! Second bouquet lasted 3... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is my regular ‘go to ‘ company for flowers due to the price, quality and easy delivery options. The flowers always arrive in excellent condition and I always get told by the recipient how lovely... Voir plus

Noté 5 sur 5 étoiles

A lovely orchid gift arrived promptly in a rural area next day after ordering at around 5.30pm which was a very impressive delivery service.

Noté 5 sur 5 étoiles

I received my flowers as an Easter gift unfortunately they were not very happy which prompted me to complain. My complaint was dealt with politely and swiftly by Salome and I have received a beautifu... Voir plus

À propos de l'entreprise


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4,5

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 1 sur 5 étoiles

Disappointed by Late Delivery on a Special Day

I ordered flowers for my wife to celebrate our 10th wedding anniversary while I was out of town. I received a notification at 12:00 noon that the flowers were out for delivery, and I kept refreshing the tracking page every 10 minutes, hoping they would arrive in time.

Unfortunately, the flowers didn’t arrive until after 9:00 PM. My wife could only receive them in the morning on the next day, so by the time they were delivered, it was too late. I wasn’t even given the option to have the delivery person knock on the door—just to leave them outside.

Are you selling flowers for celebration? Then how can you accept and arrange a delivery like this—so late in the day that it defeats the whole purpose? No matter how beautiful the flowers were, the timing completely ruined the surprise and the meaning behind the gesture. A flower delivery at the end of the day on such an important occasion is unacceptable. This experience left me deeply disappointed and unhappy as a customer.

5 décembre 2025
Avis spontané
Logo de Blossoming Gifts

Réponse de Blossoming Gifts

Thank you for bringing this to our attention. We sincerely regret that your experience did not meet expectations. Please know that we take your concerns seriously and have already reached out to discuss a resolution. We are committed to addressing the issue and ensuring it is resolved to your satisfaction. We look forward to turning this situation around and restoring your trust in our company.

Noté 1 sur 5 étoiles

Not impressed at all.

I bought an annual subscription of monthly bouquets as a birthday present for my partner who loves flowers.
Month 1 (October) the flowers were OK but my partner didn’t want to make a fuss about a couple of wilted flowers as she was delighted with the present and at the prospect of having a bouquet of flowers every month.
Month 2 (November) no flowers arrived.
Have sent 2 emails to them but nothing in return, very annoying that they don’t have a telephone number.
On checking the courier tracking it would appear that the flowers could be spending 3-5 days with the courier before being sent! That’s not great for the flowers and would explain the first bouquet not being as fresh as expected.
So far, 1 star as not been impressed at all.
Update
They have blamed the courier and their 100% Happiness Guarantee is also a nonsense and likely breaks every ASA code in the book - they have added a £10 credit to my account which as you can imagine hasn't made me 100%.

1 décembre 2025
Avis spontané
Logo de Blossoming Gifts

Réponse de Blossoming Gifts

Thank you for bringing this to our attention. We sincerely regret that your experience did not meet expectations. Please know that we take your concerns seriously and have already reached out to discuss a resolution. We are committed to addressing the issue and ensuring it is resolved to your satisfaction. We look forward to turning this situation around and restoring your trust in our company.

Noté 5 sur 5 étoiles

Much improved Yodel delivery service

After a wobbly delivery of sympathy flowers last week I am pleased to say that the delivery service by Yodel is much improved after the intervention of Kirsty from Blossoming Gifts, she has been very helpful in resolving my issues and I would absolutely order again - thank you.

26 novembre 2025
Avis spontané
Logo de Blossoming Gifts

Réponse de Blossoming Gifts

We’re very sorry to hear about this delivery issue, especially given the importance of sympathy flowers. This is not the level of care we promise. We’ll be in touch directly to make things right and ensure this is escalated with the courier. Thank you for bringing it to our attention.

Noté 4 sur 5 étoiles

Very helpful- when the delivery driver…

Very helpful- when the delivery driver let them down they resolved the issue quickly and were really lovely with their response. But best of all the flowers are absolutely beautiful , would use again xxx

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Bouquet of Blue Roses

I ordered blue roses for my daughter's 18th Birthday celebration and I got what I wanted. The roses were fresh and was delivered on the date that I specified.

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Best blooms!

Beautiful fresh flowers delivered on time! Gratefully received with delight and surprise by my recipient. I can always trust this company to use the best blooms.

17 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Total disgrace - paid £60 for a box of twigs

Total disgrace - paid £60 for a box of twigs
Looked nothing like the photo of Large Autumn Fall with many flowers.
There were only 3 dried up flowers heads and ALL the rest was literally twigs and leaf litter.

22 novembre 2025
Avis spontané
Logo de Blossoming Gifts

Réponse de Blossoming Gifts

Thank you for bringing this to our attention. We sincerely regret that your experience did not meet expectations. Please know that we take your concerns seriously and have already reached out to discuss a resolution. We are committed to addressing the issue and ensuring it is resolved to your satisfaction. We look forward to turning this situation around and restoring your trust in our company.

Noté 5 sur 5 étoiles

I ordered flowers for the first time…

I ordered flowers for the first time from Blossoming Gifts and was very impressed! The website is very well put together, so makes ordering very easy. I ordered flowers for my granddaughter's birthday at a very reasonable price compared to some other flower suppliers. The flowers were delivered within the timescale, I saw a photograph after delivery and they looked beautiful, very fresh, and exactly as in the photograph. I will certainly be using Blossoming Gifts in future for flower occasions.

19 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Dead and rotten birthday gift

Ordered flowers for my daughters birthday, they were all dead within 4 days.
They sent a replacement bouquet, they were mouldy and had rotten stems.
They offered store credit, which I will not be using.
Very disappointed.

5 novembre 2025
Avis spontané
Logo de Blossoming Gifts

Réponse de Blossoming Gifts

Thank you for bringing this to our attention. We sincerely regret that your experience did not meet expectations. Please know that we take your concerns seriously and have already reached out to discuss a resolution. We are committed to addressing the issue and ensuring it is resolved to your satisfaction. We look forward to turning this situation around and restoring your trust in our company.

Noté 5 sur 5 étoiles

Perfect for gifts or a treat

I like the choice Blossoming Gifts have to offer, the website is easy to navigate and I like that you can order a vase with the bouquet especially for friends who have just moved into a new home and have not unpacked yet! The flowers arrived on time and made the recipient very happy. I have used Blossoming Gifts before and I will use them again, I highly recommend them. 💐

15 novembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Max in customer services was really great

My daughter arranged for some
Sympathy flowers for me while she was away. They were left on my doorstep and had seen better days. They barely lasted a few days. I was sent a replacement, they are stunning and I am really pleased with them

31 octobre 2025
Avis spontané
Logo de Blossoming Gifts

Réponse de Blossoming Gifts

Thank you for sharing your feedback. We are sorry to hear about your experience and are eager to assist in resolving this matter. We kindly ask that you reach out to us at support@blossominggifts.com with further details, referencing this review. This will help us address your concerns promptly and work towards a suitable resolution. Thank you for giving us the opportunity to make things right.

Noté 5 sur 5 étoiles

Lovely flowers

Lovely flowers. Arrived on time and carefully packaged. Delivery was exactly as I requested. Very pleased with the purchase.

11 novembre 2025
Avis spontané

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