It wasn’t difficult to use the website and choose what I wanted to order. Order confirmation came swiftly and was delivered within the stated timescale . The mice were very safely packed so arrived in... Voir plus
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Dear Blue Bells Burrow. There is no words to say; how wonderful you are as trusted company.I never have any problem with receiving any of my itoms and always arrived on the day ment to arrived.Thank y... Voir plus
L'entreprise a répondu
A lovely shopping experience. Feels very personal. Items are beautifully wrapped and promptly dispatched. Free shipping is available for orders over a certain value which is nice. I love to collect Ma... Voir plus
L'entreprise a répondu
I'm new to collecting Maileg, and found myself very (to say the least!) Confused over sizing! Bluebells Burrow made it a lot easier for me with all the posts and i absolutely love the Bundles! C... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bluebell's Burrow is a small, friendly, family-run business established in June 2015. We pride ourselves on delivering exceptional customer service and quality products designed to be loved - and to last. We've slowly grown and now stock one of the largest Maileg ranges in the UK, as well as Minikane, Olli Ella, Rockahula and Mimi and Lula toys and accessories.
Coordonnées de contact
c/o Fusion 3 P L Ltd, Block 7, Units 1/2/3, Vestry Industrial Estate, TN14 5EL, SEVENOAKS, Royaume-Uni
- hello@bluebellsburrow.co.uk
- bluebellsburrow.co.uk
4,9
Excellent
275 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Beautiful products
Beautiful products, great quality and arrived promptly and packaged carefully.
29 décembre 2025
Réponse de Bluebell's Burrow
Thank you so much !
Beautiful items
Beautiful items, carefully wrapped, quickly delivered. Always so pleased with the excellent service.
29 décembre 2025
Réponse de Bluebell's Burrow
We appreciate your support! Thank you for your kind review x
Such a great small business
Such a great small business, brilliant service & a lovely range of toys. Postage is always extremely fast, I can't find fault with anything!
29 décembre 2025
Réponse de Bluebell's Burrow
Thank you for supporting our small business!
Fantastic service
Fantastic service. Ordered something and the next day delivery option changed at check out and was worried the items wouldn’t arrive before Christmas but they have and I’m over the moon
21 décembre 2025
Avis spontané
Réponse de Bluebell's Burrow
Im so glad they arrived in time x
Very poor response to customer queries/problem.s.
They need to sort out their customer service regarding answering customer queries/problems instead of 'ghosting' them.
4 décembre 2025
Avis spontané
Réponse de Bluebell's Burrow
Hi Bruce - we have responded to your emails about a missing tag from your item, including an email again this morning. It is disappointing to then receive a 1 star review rather than responding to the email
Excellent experience
Excellent experience. Rapid dispatch and my item was beautifully wrapped in tissue paper and sent along with some sweets. Very generous. Would most definitely shop here again.
24 novembre 2025
Réponse de Bluebell's Burrow
Thank you so much for supporting our small business x
Réponse de Bluebell's Burrow
Thank you for the 5 star review !
Certainly
Certainly! Please provide the text of the review that you would like me to rephrase.
20 novembre 2025
Avis spontané
Always a wonderful experience
Always a wonderful experience. Thank you for such prompt responses to emails and queries. We love your shop.
29 octobre 2025
Réponse de Bluebell's Burrow
Thank you that is so kind x
An amazing company that deliver swiftly…
An amazing company that deliver swiftly and goods exactly as described!!
27 octobre 2025
Réponse de Bluebell's Burrow
Thank you for supporting Bluebells!
Lovely selection of beautiful inspiring…
Lovely selection of beautiful inspiring toys that are perfect for creative young minds
Very good delivery and service
27 octobre 2025
Réponse de Bluebell's Burrow
Thank you that is so kind x
I received my order quickly and…
I received my order quickly and perfectly packaged, thank you, Sally
18 octobre 2025
Avis spontané
Réponse de Bluebell's Burrow
Thank you for the 5 star review x
A great selection of Maileg mice and…
A great selection of Maileg mice and accessories at competitive prices. Items were carefully packed with a little sweet treat which was cute!
Delivery was quick too. I like to support small businesses and will definitely be a returning customer 😊
15 octobre 2025
Avis spontané
Réponse de Bluebell's Burrow
That is so lovely to hear - thank you for the 5 star review !
Beautifully curated range and a special feeling shopping experience
Fast delivery and everything was thoughtfully packaged. It all felt very special and we were thrilled with the Maileg gifts we ordered for our daughter. The whole website and experience was fantastic.
6 octobre 2025
Réponse de Bluebell's Burrow
Thank you - that is so lovely to hear x
Lovely new products
Order was for new products not yet in any of the stores I visit so I was so exited to open the parcel. Love the free gifts also.
29 septembre 2025
Réponse de Bluebell's Burrow
Thank you for supporting our small business x
Really speedy delivery
Really speedy delivery, well packaged, lovely items. Will certainly shop again.
29 septembre 2025
Réponse de Bluebell's Burrow
Thank you that is very kind x
Great range of Maileg items, wonderful customer service
This company really was a delight to buy from.
I wanted to buy from them as they have the largest range of Maileg toys that I could find online, and at a competitive price. I contacted them directly as I live outside of the area where they said they post to. I emailed Tim, who said he’d look into it for me, and he did. A couple of days later he emailed to say I was able to make my order. Fantastic. My order arrived quickly, and it was packaged beautifully. I would highly recommend, and I’ll be ordering again in the future. Many thanks.
3 octobre 2025
Avis spontané
Réponse de Bluebell's Burrow
Thank you so much for your very kind review - we really appreciate it x
Lovely Maileg Christmas tree for our…
Lovely Maileg Christmas tree for our mouse house.
I am very happy with this tree, which is rechargeable and with Bluebells Burrow for theirs quick delivery & nice packaging.
29 août 2025
Réponse de Bluebell's Burrow
Thank you for the 5 star review !
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