Bluebird Care - Northumberland South Avis 

16
TrustScore 4.5 sur 5

4,5

Unit 30, Apex Business Village, NE23 7BF Annitsford, Northumberland, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

This care company is one of the best the staff are very good at there jobs responsible and efficient office staff are very approachable would recommend the company

Noté 5 sur 5 étoiles

I work for Bluebird coming up 2 years and I find the team excellent and so supportive. Our manager is Sue ia only ever a phone call away and she dose everything in her power to provide support and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've never worked in the care sector before and I can't tell you how pleased I am that I started with Bluebird Northumberland South. I genuinely didn't know what to expect but I never expected I would... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Whilst I have had no experience of other companies in this field, I feel sure that the assistance we have received could not be bettered. Unfortunately I have a doctrine that prevents me from ever giv... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Service de soins à domicile
  2. Aide à domicile
  3. Agence de services d'aide à domicile
  4. Soins aux personnes âgées

À propos de Bluebird Care - Northumberland South

Écrit par l'entreprise

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Écrit par l'entreprise

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Coordonnées de contact

  • Unit 30, Apex Business Village, NE23 7BF, Annitsford, Northumberland, Royaume-Uni

  • 01912502244

4,5

Excellent

TrustScore 4.5 sur 5

16 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 35 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,5

Tous les avis

(16)

202 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bluebird care

This care company is one of the best the staff are very good at there jobs responsible and efficient office staff are very approachable would recommend the company

28 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Love working for this company

Love working for this company . So supportive and helpful. Like a little family. Look forward to going to work every day

17 décembre 2024
Avis spontané
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Réponse de Bluebird Care - Northumberland South

Thanks so much for the lovely review Tracey! And well done for passing your probation, you have been a great addition to our team

Noté 5 sur 5 étoiles

Wonderful company to work for

Wonderful company to work for. Have previously worked in other care and this one doesn’t compare. Support always available when needed. Couldn’t recommend enough.

12 novembre 2024
Avis spontané
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Réponse de Bluebird Care - Northumberland South

Thanks for the lovely review Abbie. Glad you are enjoying your time with us!

Noté 5 sur 5 étoiles

Brand new to care

I've never worked in the care sector before and I can't tell you how pleased I am that I started with Bluebird Northumberland South. I genuinely didn't know what to expect but I never expected I would enjoy work as much as I actually do. The support from Sue and the office staff is second to none and are always there no matter what and the customers are all lovely too. Would absolutely recommend them as a company to work for. I only wish I'd done it sooner.

25 octobre 2024
Avis spontané
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Réponse de Bluebird Care - Northumberland South

Thanks for the lovely review Dawn. You have been a great asset ever since you have started with us

Noté 5 sur 5 étoiles

I have been working at Bluebird Care…

I have been working at Bluebird Care Northumberland South for over 6 years now, I initially started as an apprentice and now I oversee all aspects of the office as well as overseeing the invoicing & payroll side of the things. The support I receive from Sue, Wah & April is excellent and we all have a good working relationship which makes it a good place to work. The carers always offer their support when needed which shows what a great environment it is to work in.

21 août 2024
Avis spontané
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Réponse de Bluebird Care - Northumberland South

Thanks for the review Callum, your hard work over the last 6 years has been greatly appreciated and you are always willing to learn new things

Noté 5 sur 5 étoiles

Good company to work for

Worked for this company 6 years now and have always found the 0ffice staff very helpful. The training is good and there is someone available 24/7 to assist you.

25 mars 2024
Avis spontané
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Réponse de Bluebird Care - Northumberland South

Thanks for the review Barry! You have been great addition to our team over these last 6 years , thank you for all your support

Noté 5 sur 5 étoiles

Blue bird care

I have worked for Blue Bird Care for nearly 8 yrs Great company for both staff and clients the staff are great people who.s aim in life is to provide the best care service possible

20 mars 2024
Avis spontané
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Réponse de Bluebird Care - Northumberland South

Thanks for the review Wendy! You have been a great asset to our team over these last 8 years

Noté 5 sur 5 étoiles

Bluebird

I work for Bluebird they are a kind, caring company.Bluebird puts thier staff and customers in the heart of everything they do.

19 mars 2024
Avis spontané
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Réponse de Bluebird Care - Northumberland South

Thanks for the lovely review Emma!

Noté 5 sur 5 étoiles

I work for Bluebird coming up 2 years…

I work for Bluebird coming up 2 years and I find the team excellent and so supportive.
Our manager is Sue ia only ever a phone call away and she dose everything in her power to provide support and really cares for her staff and also the office staff April and Callum also are there to supporting and helping.

My family also used the Blubird care services for my father-in-law and all we can say is they took excellent care of him
They all deserve a medal as they always go above and beyond.

19 mars 2024
Avis spontané
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Réponse de Bluebird Care - Northumberland South

Thanks for the kind review Tracy! We appreciate all the hard work and support you have given us

Noté 5 sur 5 étoiles

The best employer I've ever had!

I have worked in the care sector for almost 20 years & have never been supported, considered & valued so much as an employee ever!

Sue, April & Callum should be proud of the hard work they do every day to have a happy team...if we're happy our customers are happy! & I've not had one single complaint yet!
Keep doing what you're doing!

19 mars 2024
Avis spontané
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Réponse de Bluebird Care - Northumberland South

Thanks for the glowing review Jude! We will make sure to pass on the lovely comments. Also, thanks for your excellent level of care and support, it is greatly appreciated

Noté 5 sur 5 étoiles

Best Care Company around

Best company I have ever worked for.
Our manager is very Customer and staff focused and the support you get is brilliant, her door is always open which is great in a job like ours.
I would say anyone who is looking for a job in care come to Bluebird Care you will not regret it.

19 mars 2024
Avis spontané
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Réponse de Bluebird Care - Northumberland South

Appreciate the kind words Dawn! Thanks for all your hard work over the years, you are a great asset to the team

Noté 5 sur 5 étoiles

Bluebird "Superb" Care

Having Bluebird care for my mother as she wishes in her own home has taken a huge burden off my shoulders. Unlike previous providers the level of care and support has been first class. Bluebird have been superb at liaising with and helping us to negotiate the chaos that is the adult care and health services to obtain the necessary equipment and additional support services necessary for my mother's care and for them to be able to care for her.

The organisation and systems employed from the local office are superb helping to identify any problems as they occur and the local office manager Sue's dedication ensure that these are very swiftly dealt with as they occur.

My mother's team leader Dawn and her excellent team are also very dedicated to and available for the clients in her care. Again she is quick to identify any problems via Bluebirds excellent monitoring systems and to deal with any issues as inevitably they do occur.

I can not recommend Bluebird highly enough.

18 mars 2024
Avis spontané
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Réponse de Bluebird Care - Northumberland South

Thank you for the amazing review. Our team takes pride in providing an excellent customer experience and keeping people safe and happy in their home and we're glad you feel we do this well!

Noté 5 sur 5 étoiles

Fantastic Service

My father has received support from Bluebird care since October 2023. He is 98 years of age and is my world. The care is first class and exceptional! Carers are just how a carer should be compassionate, kind and caring. My Dad tells me he feels safe with all of them, especially his night time carer!
Carers have helped my father when he was seriously ill get well and keep him safe! All carers go the extra mile to support my father with his personal care and making sure he has something to eat and drink. They have not only supported my father but our family when we needed them the most, they stepped in to help us! To that I will be forever grateful! I can’t praise the carers enough and the manager too. The manager is also on hand to help if needed and is very supportive! I would be lost without them. I would highly recommend this service to anyone needing help for their elderly parent.

18 mars 2024
Avis spontané
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Réponse de Bluebird Care - Northumberland South

Hi June, thanks so much for the lovely review, we will make sure to pass the message on to the relevant carers that attends Dad

Noté 4 sur 5 étoiles

Care when you need it most

Whilst I have had no experience of other companies in this field, I feel sure that the assistance we have received could not be bettered. Unfortunately I have a doctrine that prevents me from ever giving 10 out of 10 or five stars to anyone or for any service or assistance I receive, hence the above rating.

11 mars 2024
Avis spontané
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Réponse de Bluebird Care - Northumberland South

Thanks so much for the glowing review!

Noté 5 sur 5 étoiles

A reliable care company.

Bluebird so far have been very reliable and obliging. Their carers have always satisfied my father-in-law's needs fully.

14 mars 2024
Avis spontané
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Réponse de Bluebird Care - Northumberland South

Thank you for taking the time on leaving us a lovely review, we are glad you are satisfied with our services

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