Blue Horizon Blood Tests Avis 

Easy to order
Quick turn around
Clear instructions
Would definitely recommend

very happy with the service

Disgraceful service chased and chased for the result still not had it but had an e mail saying the hospital missed the tsh part of the test ! It was a thyroid test! And has offered me £25 when it it was over £300 for the test … complete rip off do not use and still waiting 6 weeks later!

The blood draw at home saved me time and the results were fast and look useful, in the areas where I had concerns. Many thanks.

Easy to purchase and navigate web page. Asy to book a Superdrug phlebotomist appointment. Swift, professional service.

Excellent service.
Asked for a blood test but my GP wouldn't allow it .. ordered the test I needed from Blue horizon ,had the results back promptly. Which confirmed my gut instinct and now I have been given the correct medication from my GP. Will definitely be using again
Many thanks.

It was a good experience. I really didn't like taking my own blood. That didn't go that well. It was hard to get enough blood and had to prick my finger 3 different times. I'm not sure if there is an easier way to doing that? But the rest of it was efficient and I like getting the Dr's comments on my blood work up.

The new ordering system was not very helpful and the chat feature was not as useful as being able to talk on the phone and took a long time to get an answer to any query.
The size of the print used for the results was very thin and small compared to the rest of the downloaded information, which was easy to read.
Seems everything has to be done using email no phone anymore.

Great service, quick and solid experience!

Highly recommend!! A superb service - everything was seamless from receiving the kit with all of the instructions, to the return process and the results were back within 3 days (and that includes the weekend) will definitely use them in the future

Super efficient, simple procedure required and very quick results. Reasonable cost as well.

Very disappointed with the service received. Feel like I have been scammed.
The tests I paid to have done are usually presented in the form of actual figures as their is a normal range for each of the testing elements instead got a one word of negative and when queried tried to tell me that it was just a positive or negative result for those elements even though I know that is not true has had the same tests done before. Avoid!!!

There was a little mix up initially with the nurse coming before 9am for blood draw but she was excellent. The results came through quicker than expected considering one of them is sent to USA. Doctors summary was helpful. I now have a very good understand of my thyroid panel, I ordered the Platinum panel. Highly recommend and I will definitely use again as it’s a nightmare getting thorough testing in the NHs. Thank you for this service.

This was a frustrating and disappointing experience.

The company explained to me that blood type and Rhesus status are essentially the same thing. If that’s the case, this needs to be made much clearer on the website. As it stands, the wording suggests you are getting more detailed information than you actually receive. As an everyday person, I found this misleading.

I also tried to be careful before ordering, but the process was far from straightforward. There was no clear guidance on how to book a professional to carry out the test, and I had to contact multiple local pharmacies myself. I also had to rely on the chat service just to figure out how to complete the process.

This is not a simple or seamless service, and the lack of clear information makes it much harder than it should be.

The website and overall process need to be properly reviewed to make this easier and clearer for everyday people.

Great service and good response time

Always quick to dispatch test. Bloods taken yesterday at Superdrug, in the post midday, results today. Excellent all round.

2nd time using Blue Horizon. So easy to select & order tests. The instructions for finger testing is extremely clear & helpful so no problem in doing it. The results were back within 2 days. The added bonus of a doctors report is also very helpful in these days of almost zero appointments. Good incentives cost wise too. Will certainly use again

Very good value for money. Very Quick results.

Fantastic service as always I actually got my results the next day even though three days was what was put on the form. Highly impressive will always go to this company ……highly recommend.