This was the first time I ever participated in a video chat and signed documents over the Internet. She was very helpful in explaining what I needed to do. Since it was all new to me it took longer th... Voir plus
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Simone Fleming was absolutely incredible to work with. She took time prior to our signing to explain and simplify the process, was available for questions, and on upon signing took her time to ensure... Voir plus
Madison was very helpful from start to finish! Her patience is very much appreciated. Madison was able to guide us through phone, laptop and the server to get us linked into the session.
Rodmon was a pleasure to work with! I easily made a same-day, online appointment and emailed the appropriate docs before our meeting time. The signing took less than 5 minutes and I had no travel time... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Notarize documents online in about 10 minutes. Faster, smarter, and more secure than using a traditional notary process.
Coordonnées de contact
1 East Erie Street, 60611, Chicago, Etats-Unis
- info@bluenotary.us
- bluenotary.us
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 5 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Representative Rhea was very helpful…
Representative Rhea was very helpful and tried her best to understand my issue and to provide me with the best solution. She was patient and very kind.
My Camara shows I am on but I am never…
My Camara shows I am on but I am never there. I sign onto different device for camara
Justin & Harrison were very…
Justin & Harrison were very professional and made it easy for us.
Problems with website itself
The Notaries are wonderful. But the platform can be challenging. Despite the challenges with the platform, I would definitely use again.
Customer service face was in my way the…
Customer service face was in my way the whole time. Email wouldn't come through so I had to use my phone, way to small to read what I was signing
Niki Went Above and Beyond.
Niki was very patient and helpful. It was a pleasure doing business with her.
Wonderful and highly professional experience.
Experienced, knowledgeable, patient and encouraging. Well done!!
Fast and Easy!
Joshua was very knowledgable, efficient, and professional!
Ebere was super helpful
Ebere was super helpful! Sent me clear instructions and a YouTube tutorial to help answer my question and get the document I needed.
Session was slow to connect signer then…
Session was slow to connect signer then when I tried to chat with help system was not allowing me to type in chat box. Chat box completely covers entire session and had difficulty getting back to active session.
Customer service was great!
The BlueNotary Representative
The BlueNotary Representative, Aisha Stewart, was extraordinarily well prepared and facilitated ahead of time that the client was as well. She conducted the signing session with top level professionalism and ensured that the time spent was kept to a bare minimum. With much appreciation.
The notary was very nice and great to…
The notary was very nice and great to work with.
Non-intuitive interface
There was no clear instruction on how to drag a signature to a signature field, or create a text field, no pop-up instructions or advance PDF and the notary didn't know how to do it either. Text boxes can't be moved or deleted. Color highlighting can't be deleted. There are three places to click for "signature" and the correct one is not click-able, only drag-able. Most people using this program will only use it once, and when used for closings it's stressful, so it must be intuitive from minute one, as there is no time for a learning curve.
Well done with all questions and answers
Well done with all questions and answers
Heather was great
Heather was great! Very thorough and professional. Wonderful to work with!
The speed and convenience of the…
The speed and convenience of the closing was phenomenal.
Micaela a very kind employee
Micaela a very kind employee, helped me out on October 4TH. I was confused about creating my profile and updating it and she was able to provided me a great customer service. She explained me well, and her patience and expertise made all the process very smooth and easy to fulfill all what I needed to do. Also she follow up the next day with an email indicating what else was apparently missing of my information. Great employee, outstanding customer service, the most important very patience to assist, which is a very important skill with people who has struggles with technology. Thank you very much Micaela, God bless you. You help me a lot. Thank you again. :)
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