BLUNT Umbrellas UK Avis 

272
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I've been using my Metro for a year and a half and whilst it has served me decently well I can definitively say that it was not worth the money. The mechanism is definitely better than a cheap umbrel... Voir plus

Noté 1 sur 5 étoiles

Not received my order and still in contact with their customer service which I can only call during 9-5 but they email me at 9pm and 7am? Using parcel force who I don’t think even bother to attempt... Voir plus

Noté 5 sur 5 étoiles

I’m very surprised by all the poor reviews! I have several Blunt umbrellas (Classic and Metro, admittedly not purchased directly from Blunt) but when I had an issue with one of my Metros I contacted B... Voir plus

Noté 2 sur 5 étoiles

Pros (+) 1. Swiftly received my umbrella 2. Lovely looks Cons (-) 1. One of spokes broke after couple of uses. Moreover, it happened unexpectedly easy. 2. I have texted to customer support re... Voir plus

À propos de l'entreprise

  1. Boutique d'accessoires de mode

Écrit par l'entreprise


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

272 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,9

Tous les avis

(272)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Just the colour I was looking for so…

Just the colour I was looking for so stylish

3 janvier 2023
Logo de BLUNT Umbrellas UK

Réponse de BLUNT Umbrellas UK

Hello Norman,
You have certainly made the right choice! Very pleased to hear you got the colour your wanted.

Best Regards,
Team Blunt

Noté 5 sur 5 étoiles

Product was not delivered initially, but sorted within a week after I raised the issue

Initially:
Product was not delivered,
No communication about refund or alternative delivery options or an alternative delivery address. Order 668528
After Investigation:
Product arrived late but in good condition, thanks for helping sort the issue with the courier!

7 janvier 2023
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Réponse de BLUNT Umbrellas UK

Hello Ian,
Thank you for getting in touch. We are sorry to hear your order has not been delivered yet.
Our Team is already investigating your order and will be in touch shortly to update you on the progress and offer the best solution in your case.

Best Regards,
Team Blunt

Noté 5 sur 5 étoiles

Lost my Blunt Metro sleeve

Lost my Blunt Metro sleeve, and it was replaced extremely quickly, during the holiday season no less. Can't be happier. :)

3 janvier 2023
Avis spontané
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Réponse de BLUNT Umbrellas UK

Hello Bora,
Thank you for your feedback.
We are glad to hear our Team was able to help in a timely manner.

Many Thanks,
Team Blunt

Noté 5 sur 5 étoiles

Great warranty réponse

A Blunt Metro bought two years ago has been a great umbrella, but recent very strong wind turned it inside out and snapped some components. It was on the very end of the 2 year warranty period, but Blunt UK took it back and gave us a new one without any quibble. Great customer care!

20 décembre 2022
Avis spontané
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Réponse de BLUNT Umbrellas UK

Hello,
Thank you for your valuable feedback.
Great to hear our team responded in a timely manner and to your satisfaction.
All the best,
Team Blunt

Noté 5 sur 5 étoiles

Friendly customer service and great product

I approached them asking if they could add a little note to the umbrella, before it was sent out, as it was a present. Although they were not able to do so, their reply was so friendly that I am sure if it was possible they would have done so.
Great product as well - I own two Blunt umbrellas myself and can’t recommend them highly enough.

14 décembre 2022
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Réponse de BLUNT Umbrellas UK

Dear Kate,

Thank you for taking your time to leave us your feedback, it means a lot to us!

Best Regards, Team Blunt

Noté 5 sur 5 étoiles

A good product

A good product, quickly delivered in excellent packaging.

21 décembre 2022
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Réponse de BLUNT Umbrellas UK

Hello John,

Thanks for your feedback, much appreciated.

Best Regards, Team Blunt

Noté 1 sur 5 étoiles

Never delivered

Ordered two weeks pre Christmas and still not delivered. Only response received to say it was on its way/ near, and when information sent to them to evidence it was according to their own link 150 Miles away in another part of the country no reply. Disappointing and shocking service for a premium product.

27 décembre 2022
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Réponse de BLUNT Umbrellas UK

Sorry to hear your order has been caught up in the recent delivery mayhem Simon, our Customer Service team were in contact with you pre Xmas with an update and are in contact with you again now directly.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Came very quickly.

22 décembre 2022
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Réponse de BLUNT Umbrellas UK

Great to hear thanks Eileen - enjoy your BLUNT!

Noté 5 sur 5 étoiles

Classic size.

Bought an umbrella from reading reviews. Very happy with the quality.

5 décembre 2022
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Réponse de BLUNT Umbrellas UK

Thanks - good to hear this!

Noté 2 sur 5 étoiles
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Réponse de BLUNT Umbrellas UK

Our team has contacted you directly to get this sorted for you Angela. It is a very testing time here in the UK with deliveries due to the strikes however we will get this sorted for you.

Noté 5 sur 5 étoiles

Fabulous Umbrella!

This is my first Blunt umbrella and I’m so impressed with the amazing quality of my Metro. It’s a beautiful yellow, glides open at the touch of a button (it doesn’t explode open, endangering people nearby, like my previous umbrellas) and closes equally easily manually. The well covered end spokes are wonderful as I no longer worry about poking someone’s eye out and it feels so beautifully made. I even use the excellent carry sleeve as the zip at the top makes it easy to put back in. It can occasionally blow inside out in a large gust of wind but easily returns to shape.
The only minor downside is that it is quite a bit longer and a bit heavier than the previous collapsible umbrella I carried in my bag (I measured my bag before I bought this and it just fits in) but I now think that is a price worth paying for such a well made, strong umbrella.
I appreciated the nicely designed cardboard box it came in so it only needed paper wrapping for shipping - no outsize box or plastic involved.
I’m very happy that I could get it in the Black Friday sale as that is the only way I could afford to try this wonderful umbrella.
I love my new umbrella and hope it lasts as long as my last umbrella-14 years!

19 décembre 2022
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Réponse de BLUNT Umbrellas UK

Thanks Nancy, we are so pleased that you are happy with your BLUNT experience.

Noté 5 sur 5 étoiles

Amazing Customer Service

Blunt U.K. blatantly has THE BEST customer service EVER!! I had to contact them to get my umbrella repaired and they went the extra mile to help me (it was quite a complicated situation as I live overseas), and they arranged pick up, repair and return to fit in with a trip back to the U.K. Excellent communication, so helpful.

Thank you soooooo much to the team! Not only are the umbrellas amazing… but the CX is too!!

8 décembre 2022
Avis spontané
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Réponse de BLUNT Umbrellas UK

Delighted we could make it work for you, thanks for taking the time to write!

Noté 2 sur 5 étoiles

Courier nightmare

Courier didn’t even attempt to deliver it, just sent it back to depot, they had to resend another one out. Took three weeks to get it

Umbrella is well made and sturdy, just delivery was terrible

17 décembre 2022
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Réponse de BLUNT Umbrellas UK

Pleased you are happy with our product Mark - we appreciate your frustration with the delivery, a real challenge for all at present throughout the UK. Team BLUNT

Noté 5 sur 5 étoiles

Great experience

Great experience. Lovely product and simple to purchase

2 décembre 2022
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Réponse de BLUNT Umbrellas UK

Pleased to hear it thanks John.

Noté 5 sur 5 étoiles

The umbrellas are superbly made

The umbrellas are superbly made, sturdy and look very fine. Packaging is good quality and delivery was prompt.

25 novembre 2022
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Réponse de BLUNT Umbrellas UK

Hi Jonathan,

Thanks for taking the time to write your review, great to hear you appreciate the quality and style of our umbrellas and packaging too - here's to your BLUNT keeping you covered in all weathers.
Many thanks
Team BLUNT

Noté 5 sur 5 étoiles

One plus one equals three

The real solution to covering all the bases in rainy conditions is to have two brollies - one with does the "manly" job, due to its size, and is based at home. The other, which can be based in the car, or at home, is for those outings where there is a CHANCE of rain, and is easy to carry around i.e. folding.
I added the second - a Metro, to my already acquired Classic. I now feel comprehensively covered!

16 décembre 2022
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Réponse de BLUNT Umbrellas UK

Great to hear Allan - thanks for taking the time!

Noté 5 sur 5 étoiles

Excellent products

5 décembre 2022
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Réponse de BLUNT Umbrellas UK

Hi John great to hear, we think our ☂ are excellent too!
Thanks for your review - Team BLUNT

Noté 5 sur 5 étoiles

We used Blunt for a corporate order in…

We used Blunt for a corporate order in the UK and Bid couldn't have been more helpful! I have a Blunt umbrella from NZ so already knew they were great quality and was super impressed at how easy it was to order custom umbrellas as corporate gifts. Bid went over and above to ensure that we'd get our umbrellas delivered in time for the holidays and the Blunt design team did a fantastic job at incorporating our logo and providing design mock ups. Would def recommend, thanks again Bid!

14 décembre 2022
Avis spontané
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Réponse de BLUNT Umbrellas UK

Hi Amy
Thanks for taking the time to write your review, we are so pleased that you are happy with your BLUNT experience! We'll be sure to mention your positive feedback to our Corporate Branded team.
Many thanks
Team BLUNT

Noté 5 sur 5 étoiles

great product

Good product

1 décembre 2022
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Réponse de BLUNT Umbrellas UK

Hello David,
Thanks for your feedback, we hope you enjoy using your Blunt ☔
Kind regards
Team Blunt

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