B9  Avis 

1 182
•
TrustScore 4 sur 5

3,9

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ I’ve had a great experience with B9 Banking! One of my favorite features is the early direct deposit program. Getting access to my paycheck early is extremely convenient and makes managing my... Voir plus

Noté 5 sur 5 étoiles

So far has been a good experience. Only thing that I have an issue with is the tip that is asked for when you borrow against your paycheck. Even if you choose $0 it will switch to $6 on the next promp... Voir plus

Noté 2 sur 5 étoiles

Loved them at first but now they don’t have debit cards, mine stopped working a while ago and they said it was system wide and now the cash advance isn’t working. I’ve used them for over a year and ju... Voir plus

Noté 5 sur 5 étoiles

This company has taken the headache and stress of payday loans and thrown them out the windows. B9 offers you an instant cash advance on your payroll deposits. Great app! Highly recommended if living... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de finances alternatives

Écrit par l'entreprise

Take your paycheck under control. Open B9 Account and move your salary to get approved for a B9 Advance℠ in minutes. No credit check. No late fees.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 34 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(1 182)

184 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

They help me out when I needed it the…

They help me out when I needed it the most

22 janvier 2026
Avis spontané
Logo de B9

Réponse de B9

Fantastic to hear how B9 helps your finances! We're thrilled that getting paid early and having the cash advance option are making life easier. Thank you for your kind words!

Noté 5 sur 5 étoiles

Love it!

This is my new form of direct deposit and I love all the incentives it gives me including credit building offers and cash advances. I'm loving it. try it I totally recommend it.

22 janvier 2026
Avis spontané
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Réponse de B9

We appreciate your great feedback! It's fantastic to hear B9 helps you receive your paychecks early and manage your finances with ease. We're thrilled to support your everyday money needs, whether it's borrowing funds or sending money quickly. Thanks for choosing B9!

Noté 5 sur 5 étoiles

I’ve been with the branch for a while…

I’ve been with the branch for a while and loving every bit of it❤️

31 janvier 2026
Avis spontané
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Réponse de B9

Thanks so much for your kind words! ❤️ We’re really glad to have you with us and happy to hear you’ve been enjoying your experience. We truly appreciate your support!

Noté 5 sur 5 étoiles

Not your everyday checking account

This company has taken the headache and stress of payday loans and thrown them out the windows. B9 offers you an instant cash advance on your payroll deposits. Great app! Highly recommended if living paycheck to paycheck is right in your comfort zone. This app is definitely for you.

29 janvier 2026
Avis spontané
Logo de B9

Réponse de B9

We appreciate your great feedback! It's fantastic to hear B9 helps you receive your paychecks early and manage your finances with ease. We're thrilled to support your everyday money needs, whether it's borrowing funds or sending money quickly. Thanks for choosing B9!

Noté 5 sur 5 étoiles

Once you learn the app

Once you learn the app, everything feature is great. I’m really having a great experience so far

30 janvier 2026
Avis spontané
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Réponse de B9

Fantastic to hear how B9 helps your finances! We're thrilled that getting paid early and having the cash advance option are making life easier. Thank you for your kind words!

Noté 3 sur 5 étoiles

Its a fair app

Its a fair app, but you have to deposit a certain amount of money to get a cash advance. And you have to make sure the its low on Cache so its functioning properly.

28 janvier 2026
Avis spontané
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Réponse de B9

Thanks for your feedback — we appreciate you sharing your experience.

Advance eligibility is based on recent deposit activity, with a minimum required to qualify. To get the most out of the feature, we generally recommend depositing at least $800, as higher and more consistent deposits can help increase your available advance.

We’re always working to make this clearer and more intuitive, and your input helps us improve.

Noté 5 sur 5 étoiles

Great service ever

23 janvier 2026
Avis spontané
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Réponse de B9

Thank you so much for your kind words! We’re really glad to hear you find B9 convenient and reliable, and that early deposits and support have been helpful for you.

Our team works hard to provide timely service and quick resolutions, so it means a lot to hear this. We truly appreciate you taking the time to share your experience!

Noté 5 sur 5 étoiles

I love b9!

I love b9!! It is the only cash advance app that actually works. I've never had any issues or concerns about my money in my b9 account. Thank you for helping me reach my financial goals!!

23 janvier 2026
Avis spontané
Logo de B9

Réponse de B9

We appreciate your great feedback! It's fantastic to hear B9 helps you receive your paychecks early and manage your finances with ease. We're thrilled to support your everyday money needs, whether it's borrowing funds or sending money quickly. Thanks for choosing B9!

Noté 5 sur 5 étoiles

I love how convenient B9 is

I love how convenient B9 is. It’s helpful and timely. I get my checks on time and sometimes before the time it’s supposed to come. Anytime there’s an issue the support team always helps me an solves my issues

15 janvier 2026
Avis spontané
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Réponse de B9

Thank you so much for your kind words! We’re really glad to hear you find B9 convenient and reliable, and that early deposits and support have been helpful for you.

Our team works hard to provide timely service and quick resolutions, so it means a lot to hear this. We truly appreciate you taking the time to share your experience!

Noté 1 sur 5 étoiles

YOU WANT TO READ THIS FOLKS...This is alot so I'll try to keep it to…

This is alot so I'll try to keep it to the point and civil. I got a text from what looked 100% like b9 usual texts they send you only this was different. I bit and got a notification my password changed and I called immediately and could not reach a soul so come morning I'm on the phone and I did email in the app it wasn't me. When speaking to a real person I was assured there was no breaches to my account and no suspicious activity was seen on my account. I did change my password at that time also. So I get usual my $1500 from direct deposit and think I can't spend money because I'm waiting for my physical card to come in the mail. It had been like 13days now since I cancelled my card and but was waiting for mine to come in the mail. B9 wouldn't let me transfer my money from b9 to my hometown bank card because they have a limit on every transaction you can do. And amounts your allowed to spend. So I'm on the phone with b9 arguing that they are holding my money because I didn't have my physical card that I was waiting on and had already been way more days than they said it be. I finally get my way and I transferred $500.00 to my bank. I ended hitting some money video gambling so didn't need to get into my account for money hints I didn't check it for a another day and I see 2 other transactions that cleared my account out leaving me six bucks and some change. I call and have to dispute the charges and I'm thinking no big deal they will have my money back in my account in a day or three. I had then got the remainder of my check in my other bank so I had money and wasn't stressing it at all really. A few days 5 go by and I call B9 and I'm told that the transactions were found to be legitimate and made by me.
WAIT, WHAT?..... I was soon rudely disconnected. I start investing and find that there were 3 or 4 transfers to a ONEPAY FINANCIAL N.Y. which I made no transfers at all since the $500.00. I was missing $660.00 which would have been very helpful at that moment and times to come.
These transfers were done from MY physical card before I had received my card in the mail. I still have the unopened letter from b9 that I suspect is my card. I contacted b9 and gave them the story I'm giving you and that there's no way I could have used the card and they had the nerve to tell me I did use it. It was done from my device and no one else was signed into my account and that it was me. Now I'm pissed.... I said I didn't have my card at the time
It's a new card and I haven't even put a new pin on it yet and they tell me that MY CARD WAS ACTIVATED UPON CREATION.... LOL! WTH! are you saying right now??? What bank would do suck an idiotic thing?? I'm told that I can contest the matter 1.more time and after that they were done with this matter. So I call their big brother bank and tell them what's going on and that this is what their doing with their money and they were very nice and I felt like this was gonna get handled but turns out they don't do a thing for you in the direction of getting my case seriously looked at like with actual real eyes cause it's all right there in front of their faces but obviously nobody's is actually " intensely investigating" my case. To this day it's unresolved and these guys have the gaul to send me text messages from one of the big wigs there telling me they miss me and and my deposits and they'll give me free premium status . FREE!
I'm far from done with this matter and will be taking this whole thing to the next level. I just need the time to learn how and then make them pay for their mistakes or scam
Feels totally like a really good scam from the inside. They were damn good but left just enough for someone to put it together. I did. Once it's all on paper in front of their face it's a done deal. I really recommend staying way from this bank. The charges you pay to do anything with your money are outrageous. If I remember right it cost you $17.00 to transfer $500.00 to a linked card mind you. Plus crazy monthly fees and they sneak another monthly fee here and there and this is no poo..... They pay themselves a TIP for lending you money that they already charge you for taking a loan.. you don't have a choice. You can chose an amount. Ranging from 3 bucks to 12 bucks if I remember right. I feel like I'm in the twilight zone dealing with these crooks. I just cannot believe that a bank can do these things and think they can get away it..... or can they?

8 novembre 2025
Avis spontané
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Réponse de B9

We’re really sorry to hear about your experience — we understand how concerning and frustrating this situation must be.

Please know that we take disputes and account security very seriously. Every claim goes through a thorough investigation process, where we review transaction data, device activity, and authorization details in coordination with our card network and banking partners before making a determination. Based on the outcome shared with you, the transactions were identified as authorized according to the data available. We understand this may not align with your experience, and we recognize how difficult that is.

If you have any additional details or new information, we strongly encourage you to submit them for further review. We’re here to ensure every case is handled carefully and fairly. We also take your feedback about support and communication seriously, and we’ll continue working to improve the experience.

Noté 5 sur 5 étoiles

The app is great

The app is great, best mobile banking platform ive ever used! Easy to manage and secure my money without a hassle or any issues! Definitely recommend to everyone for use.

12 janvier 2026
Avis spontané
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Réponse de B9

Thank you for your feedback! We’re really glad to hear you find the app convenient and easy to use — that’s exactly what we aim for. We appreciate you taking the time to share this!

Noté 5 sur 5 étoiles

Great experience

Great experience

10 janvier 2026
Avis spontané
Logo de B9

Réponse de B9

Thanks so much for your kind words! ❤️ We’re really glad to have you with us and happy to hear you’ve been enjoying your experience. We truly appreciate your support!

Noté 5 sur 5 étoiles

amazing Bank I love it

8 janvier 2026
Avis spontané
Logo de B9

Réponse de B9

Thanks so much for your kind words! ❤️ We’re really glad to have you with us and happy to hear you’ve been enjoying your experience. We truly appreciate your support!

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