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Lisez les avis des autres

Noté 5 sur 5 étoiles

It’s a portrait of our recently passed cat. It turned out beautifully. Way exceeded expectations. This is a very nice, easy to use company. Arrived quickly, framed and carefully packaged. Terrific e... Voir plus

Noté 5 sur 5 étoiles

We love our picture of our baby pineapple the portrait couldn’t look more like her it is amazing!! Will definitely recommend you too many wanting pictures done of their pets!! Thank you!!!

Noté 5 sur 5 étoiles

I wasn't familiar with Bondel at first, but the moment we saw the painting of our beloved cat, Cupcake, tears streamed down our faces. It was a gift for my husband's 50th birthday, coming just thr... Voir plus

Noté 5 sur 5 étoiles

Received a portrait today and it is just adorable. What a cute idea and what a wonderful gift this would make for any pet lover you know. I am getting ready to order a second one, I wanted to see on... Voir plus

À propos de l'entreprise

  1. Studio de photographie (portraits)
  2. aussi dans
  3. Magasin de matériel artistique

Écrit par l'entreprise

Art that makes you smile. Hand-drawn pet portraits made with love and care. The most exceptional customer care you'll ever find.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

362 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(362)

175 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic service that I would…

Fantastic service that I would recommend to everyone! Very personalized touch, they care deeply about the final product you receive. Customer service was extraordinary and the price they charge is very reasonable. Give them a try….. you won’t be disappointed!

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Bondel delivered what they promised and on-time

Bondel delivered what they promised and on-time. They are easy to communicate with and will work with you to get the portrait you want of your pet. I went through at least six iterations before settling on the perfect pose and colors. I am happy with the result. Now to get this jewel hung!

13 juin 2026
Avis spontané
Noté 3 sur 5 étoiles

The quality of the portrait ordered was…not what I ordered.

The quality of the portrait ordered was fine. I was hoping that my dogs portrait would be more like animation, what I received was an exact photo of him with a splash back round. Also, the portrait did not have his name which I believe was requested.

12 juin 2026
Avis spontané
Logo de Bondel

Réponse de Bondel

Hi Kent, thank you for taking the time to share your feedback — we truly appreciate it and we are sorry the portrait did not meet your expectations.
We understand how important it is for the final result to match your vision, and we apologize that the style did not deliver the animated feel you were hoping for. Regarding the name — we are sorry that detail was missed and that is entirely on us.
We would love the opportunity to make this right for you. Please reach out to us directly at hello@bondel.co and we will do everything we can to ensure you receive a portrait you truly love.
Warm regards,

Sandra

Bondel Customer Support Team

Noté 5 sur 5 étoiles

Amazing portrait work !

Amazing portrait work !! Looks just like our baby boy! We ordered this after losing our Boxer , Chance to cancer unexpectedly. I sent in 8 pics to the company when I placed my order so they could see all the facets of his face. A few days later I had mock up ! Simply stated… INCREDIBLE! It was like as if they sent me back a picture they took of him! His markings , his teeth , his eyes . Spot on!!

6 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Our Bernedoodle in Bethany Beach

The process from start to finish was flawless. You asked all the right questions, handled any nuances from our end, and delivered a perfect product.

All while making us feel like we were ypour only client.

Wishing you great success>

We will gladly recommend you without reservation to all our dog friends.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely phenomenal!

If I could give more than five stars, I absolutely would! The customer service and product quality were truly first-class. Shortly after I submitted a photo of my daughter's dog, I received two proofs to review. Every time I requested a revision, a new proof was sent within 24 hours.

When the canvas arrived, I was completely blown away. Every detail of my grand-puppy was captured perfectly. The craftsmanship exceeded my expectations, and the final product was absolutely beautiful.

Thank you, Bondel, for employing such amazing representatives and talented artists. I will definitely be ordering again in the future and highly recommend your company to others! ⭐⭐⭐⭐⭐

30 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Never received product

Never received product. No customer assistance.

26 avril 2026
Avis spontané
Logo de Bondel

Réponse de Bondel

Hi John. We don't have any orders under your name. Our customer service is responsive. We sell custom pet portraits, but people often confuse us with another store named Bondel that sells sex chocolates. Please delete this review as it doesn't pertain to our business.

Noté 5 sur 5 étoiles

Exceptional work and outstanding customer service!

I will start by saying that I was a pest when it came to having this portrait done perfectly. I purchased this as a gift for a family member who recently lost her “fur baby,” Chili. We went back and forth with updates at least 5-6 times. Each and every time Sandra was friendly and professional. The end result is PERFECT. Bonded does exceptional work and has the best customer service I have ever received. I will wholeheartedly recommend Bondel to family and friends and absolutely anyone who will listen.

30 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Overall this is an excellent product…

Overall this is an excellent product and the experience was top notch from start to finish. Sandra assisted me with many revisions and was so incredibly patient until I felt like it was complete. Shipping and production were fast and it arrived in excellent condition.
I am a bit disappointed in the finished product as it does not show the color the same way as it was presented in the proof images. The colors are more subdued and flat. The other pink looks more burgundy, the gold looks mustard and is not shiny or textured like it is shown in the ads. The proof images had vibrant colors and the actual product, not as much. The frame was a beautiful finishing touch for sure and worth the extra $$.

27 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Surprised my wife with a portrait of her favorite son (Onyx)

Surprised my wife with a portrait of her favorite kid :-)! Bondel was super easy to work with and made adjustments to any of my recommendations, giving me plenty of options to choose from and modify. At the end, I really appreciated their timely communication and final portrait of our families favorite son! The portrait came out awesome and myself and wife could not be happier. Would definitely recommend for anyone considering to uniquely capture their favorite family member. :-)

23 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

The portrait of my girl

The portrait of my girl, Stella, arrived today. I couldn't be more thrilled with it. While I had seen the final project in a high def digital copy already, I was blown away by the actual final product that came today. It was so vibrant and it captured Stella's essence so well. I will treasure it.
Thanks so much for such a good experience. I couldn't have asked for more.

22 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

The portrait was perfect

The portrait was perfect, and I was able to edit as many times as I wanted to. I already have several friends now who are considering ordering their own portraits!

21 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I lost my angel

I lost my angel, my baby after 10 years, and Bondel provided me with a portrait that makes me feel like my angel is hear with me still. My heart is still grieving, but this beautiful artwork lifts my spirits.

18 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience and highly recommend

Great experience with the artist and staff. I liked that you can have unlimited revisions until the portrait is just right. I think I had nine versions. I have the 40”x60” portrait in my hallway and it looks amazing! Very high quality. All my friends want one of their pets. Highly recommend Bondel.

15 mai 2026
Avis spontané

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