BON PERGOLAAvis 

Fast shipping and reasonable pricing. Overall a great product.

Did everything as describe in the manual and watched the video a few times. However, you need a third person when installing the side panels. I secured the first side panel with the supplied hardware as my wife was holding it and went to get the other side panel and my wife let go the first panel to help hold the second panel and a gush of wind blew the panel down. The hardware to hold the panel was not sufficient. Needed a third person. The bottom of the panel got damaged. Had to try to fix it by bending it back into place. I was not able to bend everything back in place but got most of it. The cover that hides the adjustment for screw for leveling does not sit correctly from the damage.

This is great extension to patio. Easy to install. We really enjoy it. Bought it with shades, which works perfect for sunny or windy days.

Went with the Villa 2.0, mainly because it could span the full 19feet without a center post. Overall, the unit is great and delivery was quick. I did have an issue with the screen having a small tear in it, seems the packaging could have been done better. I contacted customer support, within a week I had a repalcement screen. The support was great and responsive!!!
Couple things,
1) The 13x19 is big and heavy. On the delivery luckily the driver helped unload. If I was doing again I'd upgrade the delivery.
2) Assembly, 4 of us did the complete install (not including the blind) in under 4 hours. Have several ladders to make it easier.
3) If ordering the screen, the instructions as a bit laking, I found several versions of the instructions and used all of them. Once I figured it out it was pretty easy.
The finished product is really nice! Feature set is excellent and the company was great to work with. I would definitely recommend them to anyone buying a pergola like this.

great service always!!
Attttt

I had been shopping around for Pergolas and reached out to multiple companies for quotes. David was the first to respond and answer my many technical questions and help tailor my pergola to exactly what we wanted. I found his responses quick and detailed and paired with the best quote, it was an easy choice going with Bon Pergola. We even ordered a 5'x7' shed in addition. Shipping was quick and with two doors damaged during transit, they offered to replace them ASAP without hassle. I highly recommend this company becasue of their beautiful products and incredible customer service!

great quality, very happy with pergola.

The delivery just happened today but the customer service and support has been incredible.

The pergola is great and provides shade like it should.

Super fast delivery and always available to help. The team is uber knowledgeable.

Eric & the Support Team are spectacular! Thanks for working thru a recent issue with me—super easy to deal with Bon Pergola!

the item was never delivered. they didn't have the equipment on the truck to take the equipment off the truck

The experience with Bon Pergola from start to finish was very good. Sales team was very responsive and worked with us at every step.

We bought the 13x15 White Pergola with rain sensor and 9 feet columns . The pergola is sturdy and has a contemporary look to it.

The delivery was within a couple weeks of purchase, the installation contractor (Hector) we worked with was very professional and communicated well with us. We went with him as he was referred by Bon Pergola. Overall, we liked his job.

After installation, we found out that the rain sensor was not working and one of light strips was defective. Bon Pergola immediately replaced it for us and had Hector come out to fix it.

We are happy with the purchase and it has been working out great for us so far.

The pergola was delivered within days, was very well packed and there was zero damage. The installer recommended by Eric at Bon Pergola was fantastic and the installed product functions and looks better than I had ever imagined.

The sales process was great, no pressure but the right amount of communication. The packaging was very secure and not a single scratch.

The team at Bon pergola is great! All of them are very helpful, they listen, they really help you. I would highly recommend working this team and their terrific product. We have done extensive research before making our Bon Pergola purchase. There is a big difference -and Bon is the clear choice.

The product is exceptional. The company is local with very polite and responsive personel.

Excellent packing for shipping.nice and tightly wrapped!!Delivery was smooth and driver was excellent!