BON PERGOLA Avis 

I got what I needed and the delivery was coordinated with the installer.

I needed a new motor. Bon pergola did a great job. They quickly sent me a new motor. Great job!

Pergola was delivered ontime. All parts came in great condition. I hired two guys to assemble it. It looks great. Quality is top class. Louvers are working as described. I purchased 10x 13 pergola and we loved it. Sale rep David was very helpful during purchase process.

Im very happy with our 15x15 louvered Bon pergola. Just finished it today after a lengthy installation, mostly because on my day off on weekend and some help from my brother.Finally got it all 4 post with beam and the rest was pretty easy. Seem to be well made and for an excellent price. The customer service has been exceptional. I had a few issues with parts slightly damaged in shipping, but all problems were worked out quickly and to my satisfaction. I had continued contact with Jeff, David and Eric with some questions and received responses usually within a few hours.They are really friendly and always give me advice and easy to work .Thank You

Living in Florida, finding a way to enjoy our outdoor space year-round was a priority. Bon Pergola provided the perfect solution with an affordable pergola that offers shade from the intense sun and reliable protection from rain and wind. What truly makes them better, though, is their great post-sales customer support. They've been incredibly responsive and helpful whenever we've needed assistance, going above and beyond to ensure our satisfaction. We recommend Bon Pergola to anyone looking to enhance their outdoor living space.

The Bon Villa 13' x 19' pergola is the perfect solution for my FL coastal home.

The construction is solid and looks amazing. This was a difficult install because we spanned our pool bar, but the built to spec, superb fit, finish and was well packaged. We have build experience and had the footers already done prior to arrival. We unloaded the pergola ourselves and you need two fit people and a dolly minimum or pay extra for delivery. Great support after sale when we had a few questions.

Nice aluminum pergola - we got the Bon pergola a couple of months ago and setting it up was relatively quick and easy (with the help of some friends).
We had some issues installing the screen and one screen was slightly damaged when we received it, but the Bon support was great and very helpful with resolving the situation.

Good quality materials, looks fancier than expected. Very sturdy and waterproof. They give you the EXACT amount of connectors though, so don't lose even a single bolt.

Great customer service. Prompt response repair issues.
Great warranty service on their products
I would recommend Bon Pergola products
above all other brand.

First, whenever I called, a real human answered the phone, not a robot.
Next, whenever I talked to the staff. They were very personable, friendly, and helpful. They were helpful in giving tips on installation that were not in the written instructions.
Additionally, I had a louver that was damaged in shipping. I took pictures of the box when I received the shipment but could not see if anything was damaged at the time. After opening the boxes when assembling my pergola, we found one louver had in fact been damaged. I called the folks at Bon Pergola and they asked for a photo. I sent pictures of the box and damaged louver. The next day I received an email back stating they would take care of it. The next day, a replacement louver was on its way.
Finally, we love our new Bon Pergola. It functions as advertised, everything fit like it was supposed to, and it looks great.

Thank you, Jeff for helping me trouble shoot my motor on my pergola. Great customer skill and very helpful. I definitely recommend!

The guys at Bon Pergola not only provided a quality product, but they helped immensely in deciding whether or not it would work for my space, how to modify the beam length, and how to route wiring. They did so quickly, professionally, and in a friendly way.

I will absolutely buy from them again if the need arises, and will suggest anyone in the market do the same.

The product was well packaged... in fact very well packaged.

Parts were clearly labeled, and extra parts were included and labeled as such. Fit of all component's was great.

Went together very well. Its very well made, so while the assembly is tedious, and the components are large and heavy, there were no issues with the assembly

Everything has got protective film on the metal. Its a pain to remove and removal adds a LOT of time but is worth it as it really is protected in shipping.

Product does function as intended, though i have learned that if there are leaves on the louvers, it might leak during rain. just like your roof gutters, you need to keep that clean.
I also bought the bond bridge, but learned afterwards that something has changed with that supplier and it is no longer compatible. Waiting on return instructions, disappointed in that part. If that had worked this would be five stars

We absolutely love our bonpergola! Turned out great, and was very easy to install. The motored louvres and shade work well and keep our patio shaded and cool!
We only had one issue with a motor that went out, but the customer service was fantastic and they sent us an updated motor and was able to replace it quite easily! Highly recommend!!

David, Customer Service, was OUTSTANDING!!!!!
Packaging of product - top notch
Followup calls with David with questions - - OUTSTANDING and returned promptly.

We are absolutely thrilled with our new 13x19 Villa Motorized Wall Mounted Pergola! Initially, I was hesitant to purchase online without seeing it in person, but after speaking with David several times, all my concerns were addressed thoroughly. His expertise gave me the confidence I needed.

I was also worried about the installation process, but the recommendations for installers made everything seamless. To our delight, the pergola arrived sooner than expected, and the delivery went off without a hitch.

Our backyard lacked shade, and now, with the addition of the pergola, the space feels so much larger and more inviting. We’re enjoying our outdoor area to the fullest! The motorized roof is a fantastic feature, allowing us to adjust the shade exactly as we want.

This pergola has transformed our backyard, and the quality is impressive! After comparing numerous quotes for custom options, we found this to be a fraction of the cost, making it a perfect fit for our space. We couldn’t be happier with our purchase!

Couldn’t ask for better customer service, they have been amazing and have helped my contractor thru out the whole assembly and installation process. The product is amazing and very strong!! Love it and highly recommend this Company!! A+

I couldn’t be happier with my experience with Bon Pergola from start to finish. Even though I initially placed the wrong order, the team was incredibly helpful in correcting the issue without any hassle. They were always responsive to my questions and concerns, ensuring that I felt supported throughout the process. The pergola was also very easy to install, making the entire experience smooth and stress-free. Highly recommend!

The Bon Pergola 10'x10' pergola has been the perfect finishing touch to our completely re-landscaped yard. The quality and craftsmanship are outstanding, and it blends seamlessly with the new design. Assembly was a breeze, and the pergola adds both style and functionality, creating a beautiful shaded area where we can relax and enjoy our transformed outdoor space. It’s truly enhanced the overall look and feel of our yard. Highly recommend!

Pergola is Super

Pergola arrived a few days later than planned and this gave us some challenges with manpower. However, the pergola arrived in great shape, with all its parts. Assembly and installation were uneventful.

The best part is the pergola now sitting on our patio, makes it a very special place. Early reviews saying our patio is like a luxury resort, we do have a great view.