BON PERGOLA Avis 

145
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Enjoyed working with the Irvine team. They were responsive and very accommodating when I visited the warehouse multiple times to view the display models. They helped me load my car with the parts on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bon Pergola's CS is the finest. as a contractor, it is essential for us to work with a company that supports their product. we had a product issue and after troubleshooting, they sent us the new part... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service. Beautifully designed. Only issue was glass doors where shipped instructions differ from online instructions. My installer used the packaged instructions which causes the doors and fr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Bon Villa 13' x 19' pergola is the perfect solution for my FL coastal home. The construction is solid and looks amazing. This was a difficult install because we spanned our pool bar, but the b... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant d'abris voiture et de pergolas

À propos de BON PERGOLA

Écrit par l'entreprise

Smart Shopper’s Choice for Pergolas

Looking for a sturdy, affordable, and reliable pergola? Choose BON Pergola—the ultimate choice for smart shoppers. Our pergolas are built to last with top-quality materials, ensuring you don’t need to worry about warranties. Durability and craftsmanship are guaranteed, making it a no-brainer for savvy buyers.

Our competitive pricing means you’re getting the best deal without sacrificing quality. Plus, we offer exceptional customer service, always ready to assist with any questions or concerns.

Join the growing number of smart shoppers who trust BON Pergola for a seamless experience from start to finish. Our combination of unbeatable quality, great prices, and outstanding customer service makes us the ideal choice for anyone looking to invest in a pergola that will last for years.

Contact us today to learn more about our pergolas!

BON Group: We have been manufacturing top quality components for over 40 years and outdoor aluminum pergolas for over 10 years. Premium quality parts are simply part of our standard. 


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

145 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(145)

52 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great product and due to great customer…

Great product and due to great customer service, I had to up my rating to 5 stars. Jeff and Jack were always there to provide awesome support as needed!

24 avril 2024
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Réponse de BON PERGOLA

Hi Jimmy,
Thank you for doing that.
Like you know, we always do our best to make sure our product is done properly! Thank you for being patience with us.
Jeff

Noté 5 sur 5 étoiles

High quality, allow plenty of time for shipping.

I was nervous about gambling thousands of dollars on an internet photo, but was pleasantly surprised at the quality. One piece was damaged, but I was able to have it fixed at the local auto body shop (rather than wait) and Bon Pergola reimbursed me for the cost.

16 avril 2024
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Réponse de BON PERGOLA

Hi Connie,
We have been in manufacturing business over 4 decades already. We get you cover no matter what! But I was super impress by you guys made the fix perfectly!
Let us know if you need anything.

Noté 5 sur 5 étoiles

Yesterday we installed 13x13 pergola…

Yesterday we installed 13x13 pergola with one screen on 4 concrete blocks to get more height .
It is simply superb, quality and for quick delivery, mainly on delivery it beats out Hanso , Hanso takes any time between 3 months to 4 months to deliver your pergola so BON pergola number one in Aluminum pergolas
Also what they showed on the website is the price no shipping and taxes, here also it beats Hanso with tax free.
Coming to price it beats Hanso as well.

Overall I love to sit out on my patio now with perfect shades and lovers to open and close

25 avril 2024
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Réponse de BON PERGOLA

Hi Somasekhar,

Thank you for the review! Our intention isn't beating others. We are just trying to make great pergola with reasonable cost and delivery! And glad you enjoy your backyard even more now!

Noté 5 sur 5 étoiles

Great Experience

I had a great experience with this company. I came to them looking and had a lot of questions. They answered all of them and went above and beyond to make it work with my budget. The Bon Pergola was easy to install with the great information they provided. All I can say more is, Thank you.

10 avril 2024
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Réponse de BON PERGOLA

Hi Rodney,
Thank you for your review. Glad everything went well! Totally here to help if you need anything.

Noté 5 sur 5 étoiles

Great product!

We love our pergola. I didn't think it would be a game changer for our patio, but it really did really transform the space. Assembly was straightforward.

18 avril 2024
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Réponse de BON PERGOLA

Hope our villa pergola made your backyard into your villa =)
Enjoy your pergola and remember we are always one call away!

Noté 5 sur 5 étoiles

This pergola is the real deal!!!

This pergola is the real deal! Very well constructed, the instructions were clear and concise and it went up without issue. I installed the house-attached 10x10 in about 8 hours (by myself...nobody to assist) and was very happy with the results. Please be sure to NOT overtighten the nut/bolts that attach the slats as it states in the instructions or the ram motor won't be able to function properly. I'm very satisfied with Bon Pergola and would recommend to anyone wishing to put up a quality pergola.

4 avril 2024
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Réponse de BON PERGOLA

Oh wow! New record of self installation! Super impressed. Thank you for your recommendation! Remember, we are always one call away!

Noté 4 sur 5 étoiles

Great product

The structure is great and the customer service was really helpful. Would recommend this product for anyone looking for one

27 mars 2024
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Réponse de BON PERGOLA

Hi Neal,
First of all, really sorry about what happened. That sounds awful! We were not even notify when this is happening. We put all the notes on the crate showing delivery company what to do, but they sometime don't look at all. But they usually will let us know if they are short staff and if they need additional charge on shipping. Long story short, we will pay for all that. Please contact us and we will get this figure out for you.

Update 5/2/2024,
Glad to speak to you directly to understand the situation. The problem was the terminal could not reach us DIRECTLY due to weird issues. Pergola is installed properly now. Glad you like the quality of the pergola, but the overall shipping this time was bad. Refund of $100 charge should be on the way now.

Noté 5 sur 5 étoiles

Accessibility plus promp delivery

Accessibility plus promp delivery. The shipment appears to have arrived intact and undamaged. Looks as though it should go together good.

22 mars 2024
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Réponse de BON PERGOLA

Thank you James! Feel free to let us know if you have any questions. You know where to find us. Always one call away! www.bonpergola.com

Noté 5 sur 5 étoiles

Terrific company

Terrific company. They followed trough on every question I had.

13 mars 2024
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Réponse de BON PERGOLA

Thank you Joseph! Feel free to let us know if you have any questions. You know where to find us. Always one call away! www.bonpergola.com

Noté 3 sur 5 étoiles

Shipping

I was told I would be notified when the product shipped and I was not. I had to call and found out it had already been shipped. When I received the product the boxes were tore up and the pallets were broken.

8 février 2024
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Réponse de BON PERGOLA

Thank you Rickey! You can talk to us through email hello@bonpergola.com. We remember you talk to our customer support team and he did send you an email notice when the pergola are shipped out. Sorry that our carrier damaged during transportation. This rarely happen as we have done the best to protect our crate. Feel free to let us know if you have any questions. You know where to find us. Always one call away! www.bonpergola.com

Noté 4 sur 5 étoiles

Excellent but has some limitations

The structure and motorized operation is almost perfect. My only frustration is the LED light. It's not bright enough and the driver looks not enough power capability. It easily reaches max power limit and turned off. I needed to replace both LED lights and 24V supply to make it work even during rainy days.

13 février 2024
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Réponse de BON PERGOLA

Thank you TY! Please take a video and contact us through email hello@bonpergola.com. We are ready to troubleshoot. You might simply need a replacement part! Feel free to let us know if you have any questions. You know where to find us. Always one call away! www.bonpergola.com

Noté 5 sur 5 étoiles

Nice quality product…

Everything arrived in a timely manner and in good shape. Had I few issues with the instructions but figured them out with support from Bon Pergola. The quality seems to be quite good and everything works as expected. I pretty much built this by myself with an extra hand for the frame part.

15 février 2024
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Réponse de BON PERGOLA

Thank you Robert! Feel free to let us know if you have any questions. You know where to find us. Always one call away! www.bonpergola.com

Noté 5 sur 5 étoiles

Extremely impressed with my 10x13 wall…

Extremely impressed with my 10x13 wall mount that I mounted to the roof instead for overlap due to low eaves. Honestly blown away with the look, quality, and performance this far. I would say I'm a competent DIY'er and installed by myself. If you are not 200lbs and workout definitely recommend a second set of hands. Just wanted to put perspective that it can be done alone. I hardwired everything into 12/2 Romex and it looks clean and works flawlessly. Customer Service was excellent with immediate responses and provided great links to YouTube and advice in a few spots I need guidance. Highly recommend!

2 février 2024
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Réponse de BON PERGOLA

Thank you Andrew! Hope we can receive more pictures of your nice work Feel free to let us know if you have any questions. You know where to find us. Always one call away! www.bonpergola.com

Noté 5 sur 5 étoiles

Impressed by Bon Pergola's…

Impressed by Bon Pergola's professionalism and craftsmanship The process was smooth, and the end result exceeded my expectations. Now I enjoy my outdoor space like never before. Thanks for the exceptional service!

7 février 2024
Avis spontané
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Réponse de BON PERGOLA

Thank you Latisha! Feel free to let us know if you have any questions. You know where to find us. Always one call away! www.bonpergola.com

Noté 5 sur 5 étoiles

A great pergola at a very fair price

The experience of buying our pergola was great from start to finish. The salespeople were all very helpful with our questions, the quality of the pergola was top-notch, and it was extremely well protected for shipping without a single piece being damaged in any way. Installation was easy with me and a friend putting it together, and the louvers and gutter system work great. If I could alter anything it would be to offer a 10' x 16' size as well as the 10' x 13', but not a deal breaker. Love the powder coated finish as well. Would highly recommend BON Pergola.

11 décembre 2023
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Réponse de BON PERGOLA

Thank you Mike! Feel free to let us know if you have any questions. You know where to find us. Always one call away! www.bonpergola.com

Noté 5 sur 5 étoiles

Fabulous product

Fabulous product ! Excellent customer service, highly recommend!!!

13 février 2024
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Réponse de BON PERGOLA

Thank you Elliot! Feel free to let us know if you have any questions. You know where to find us. Always one call away! www.bonpergola.com

Noté 5 sur 5 étoiles

David in customer service was excellent…

David in customer service was excellent to deal with and was very knowledgeable on the product.

25 janvier 2024
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Réponse de BON PERGOLA

Thank you Ashley! David is one of our good guy =) Feel free to let us know if you have any questions. You know where to find us. Always one call away!

Noté 5 sur 5 étoiles

Beautiful Pergola. Great team.

This was the first pergola I've ever purchased/installed. Jeff and the team at Bon Pergola were great to work with and helped me plan and prep for the install. Now, everyone who comes in my backyard immediately comments on the beauty of the pergola. Thanks team!

23 janvier 2024
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Réponse de BON PERGOLA

Thank you Peter! Glad you liked it. Feel free to let us know if you have any questions. You know where to find us. Always one call away!

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