I placed an order with Boody that promptly disappeared the moment after they dropped it off with the carrier. After contacting them, Boody immediately got a replacement order in the mail and it arrive... Voir plus
L'entreprise a répondu
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I placed an order with Boody that promptly disappeared the moment after they dropped it off with the carrier. After contacting them, Boody immediately got a replacement order in the mail and it arrive... Voir plus
L'entreprise a répondu
The product was comfortable, but I had 1 issue, and needed to return the balance of unopened product. Their chat realized this was an unusual situation, and told me I would be hearing from a person.... Voir plus
L'entreprise a répondu
Really great Beadiant customer service on an issue I had. And the shipping came much quicker than I anticipated which was a godsend due to Surgery. Really great products too, and a rewards program to... Voir plus
L'entreprise a répondu
Wonderful products! I was recovering from breast cancer surgery and was looking for a comfortable bra to wear after my surgical bra. I decided to give Boody a try, and I'm so glad I did. The fabric a... Voir plus
Make yourself comfortable. ☁️ Underwear, loungewear and apparel 🌱Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp and 1% For The Planet
Etats-Unis
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A répondu à 71 % de ses avis négatifs
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I very much love the fabrics of the products I've purchased. They are soft and don't aggravate my nerve pain. I would buy more products if they came in tall sizes or expanded their 2XL line. I would replace all of my tshirts with these but it's just not possible if they aren't in a tall size.

Réponse de Boody US
Super kind and of service 100% satisfied with customer service I will be a costumer for life, the quality of products is amazing and on top of that customer service is of great help.

Réponse de Boody US
I’ve purchased a few times, and the quality is always fantastic. My last shipment arrived damaged, and 2 items missing. I emailed the company, and they responded almost immediately. Within about a week, my replacements arrived. I was a bit skeptical my first time ordering (as IG and FB ads are always a crapshoot), but my items come nicely packaged, and quite quickly. And, as stated above, they didn’t even hesitate when I sent pics of the damaged/missing items. Excellent company!

Réponse de Boody US
Ordering was easy, and the product was delivered within the expected timeline
Unfortunately, the box arrived damaged on my first order, but the items inside were intact. I contacted customer service, and they immediately refunded me to ensure I had a great experience. I was pleasantly surprised by how responsive and helpful they were.
Because of that, I decided to order again—and did. Sadly, the second package arrived with ripped bags. While the products themselves appear untouched, it seems like an issue with the delivery service.
I also need to return/exchange the bras I ordered, as they were too small. Thankfully, the return process looks simple and hassle-free.
The timeline the above is (May 14–26).
I will be exchanging the bras for my wife today.

Réponse de Boody US
Very prompt service! Polite and very helpful. I love their products!

Réponse de Boody US
I received my package, and it was mistakenly missing a couple of items. Boody customer service was helpful and I was able to get my items quickly.

Réponse de Boody US
Best underwear and bra ever: comfort and shape. So much care goes into every aspect of this business✨💖✨

Réponse de Boody US
I've liked Boody underwear and other clothing for years. However, I recently had a wonderful experience with their customer support that makes me even more of a fan. I had a pair of leggings that came apart at a leg cuff seam. I repaired it, but I thought I really should tell the company, because it was the first time anything I had owned of theirs had come apart. I was floored by their response. They asked for a photo, then thanked me for my feedback and gave me a credit for more Boody clothing. I hadn't expected anything like that sort of response. And then they checked in later just to see how I was doing. What an amazing crew of people.

Réponse de Boody US
I mistakenly gave Boody an incorrect address. Although my order had already been sent out (they had done so almost immediately/SO efficient) they pursued getting the order to me with great diligence and keeping me "in the loop" as things progressed with the mail system, both initating and responding to my requests with multiple emails. The assistance I received to take care of my mistake was impressive. I did receive my order and love their products for the non-toxicity, exceptional comfort and great fit!

Réponse de Boody US
I have encountered the best customer service from this company. There responses are punctual and personal and I have been satisfied completely with the results as well as great products!
Will definitely continue to give them business!

Réponse de Boody US
I had an issue with a product defect, and I reached out to Boody's customer service. After providing a few photos of the issue, they promptly sent a replacement item. Their customer service is top notch!

Réponse de Boody US
I ordered the wrong item and my customer experience was exceptional. And the fabric is so soft, no plastics.

Réponse de Boody US
My bra started to come undone in the straps and the team at Boody responded quickly to replace the item, I am grateful and would recommend them :)

Réponse de Boody US
The customer service is fantastic! I had a couple of issues with delivery in Canada that were complicated but the patience, helpfulness and kindness of the staff was amazing.
I love the bras- so I keep ordering them. So comfortable. I’ve now branched out to shorts and shirts. Love their stuff and their staff!

Réponse de Boody US
EXCELLENT SUPPORT! you can tell they really value their customers. I felt that with every order and help w/ an order that didn't go so well. Thru out all they are top tier!!! and the underwear and t shirts are fabulous!!

Réponse de Boody US
Customer service was amazing and fast! Boody makes great products that are soft and what I want to wear every thank you!

Réponse de Boody US
I bought a wireless tshirt bra because the description indicates that the bra has sewn in pads. That is NOT correct. There are pads sewn in pockets, but they are not sewn in place. After a wash, you still have to fiddle, fuss, flip and stretch to get the pad straightened out. You cannot easily adjust the pad since it's in a sewn pocket. Very poor design and I'm so sad I still have more store credit.
Boody responded that there are openings for the pad to be adjusted. That is also NOT correct. I'd happily send a photo, but they should know their product. There are no openings to adjust the pad, which leads to frustration. It's the worst design.

Réponse de Boody US
Best Best Quality and 5 star customer service🏆🏆🏆🏆🏆
I lost my package and I really need the items badly and the they have best service manager Haidar help to get my critical items to be delivered within 3days.
I really appreciate this kind heart and passionate support to treat customer as your most important family. Will definitely recommend Boody.

Réponse de Boody US
The close material is very soft and comfortable. I love wearing Boody.

Réponse de Boody US
This was my find time hearing and purchasing from Boody. My experience with Boodys customer service representative was fast and easy. The representative gave me Boodys return policy within minutes.
When I received my package I was so ecstatic. I couldn't believe my eyes finally a brand that believes in comfort and durability. The bras fit so perfectly. I am in awws. Also, the sleepwear pants are soft and so comfortable. I am in love. I will return for more. A+ bras and sleepwear. I am so happy with my purchase.

Réponse de Boody US
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