Boody US Avis 

442
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I placed an order with Boody that promptly disappeared the moment after they dropped it off with the carrier. After contacting them, Boody immediately got a replacement order in the mail and it arrive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The product was comfortable, but I had 1 issue, and needed to return the balance of unopened product. Their chat realized this was an unusual situation, and told me I would be hearing from a person.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really great Beadiant customer service on an issue I had. And the shipping came much quicker than I anticipated which was a godsend due to Surgery. Really great products too, and a rewards program to... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Wonderful products! I was recovering from breast cancer surgery and was looking for a comfortable bra to wear after my surgical bra. I decided to give Boody a try, and I'm so glad I did. The fabric a... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Magasin de vêtements pour bébés
  4. Magasin de vêtements pour femmes
  5. Magasin de vêtements pour hommes

Écrit par l'entreprise

Make yourself comfortable. ☁️ Underwear, loungewear and apparel 🌱Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp and 1% For The Planet


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

442 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(442)

124 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product

Great product, very comfortable, natural fabric, lots of colors...just love it

1 juillet 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

Thank you so much, Julie! We're thrilled to hear you're loving the comfort, fabric, and colours of your Boody wear.

It means the world to us to know our pieces are hitting the mark for you. We truly appreciate your support!

Noté 5 sur 5 étoiles

Quality and comfort

First and foremost I really like the comfort and quality of the bras. A few years ago a good friend recommended and thought I would like them, and she was right. Also appreciate the response and help when I had a problem with an order. Highly recommend both the company and the bras. I have not yet tried any other products from Boody.

22 juillet 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

Thank you so much for the kind words and recommendation, Kelly, we’re so glad your friend pointed you our way!

It’s lovely to hear you’ve been enjoying the comfort and quality of our bras, and that our team could support you when you needed a hand.

We’d love for you to explore more from the range when you're ready!

Noté 5 sur 5 étoiles

Boody is a great comopany!

Although I ended up not loving one of the items I ordered (the bra padding got completely skewed around when I washed and dried the article), the quick response and several discussions I had with staff were very helpful and made me feel like a valued customer. They handled my criticisms with utmost respect and attention. They also are in the process of finding a 'fix' for my criticism in future versions of the item. They are a great company to do business with!

21 juillet 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

We really appreciate you sharing this, both the honest feedback and the kind words. While we're sorry to hear one of the items didn’t quite meet expectations, we're so glad our team could turn things around and make you feel supported!

It means a lot to know you felt heard and respected, and we’re grateful to have you as part of the Boody community. Your support means the world to us!

Noté 5 sur 5 étoiles

Customer for life

I’ve ordered a few times from this brand because of the great quality and comfort. There was one pair of underwear missing from my recent order, (which was totally understandable, because it was a large order), and they were SUPER FAST to resolve the issue. TOP NOTCH customer service!!! I have never had a response quicker than I got from Boody via email. The whole correspondence was done within 20 minutes, which blew my mind. Thanks again!

16 juillet 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

Thank you so much for your kind words, it truly means a lot!

While we're sorry there was a hiccup with your order, we're so glad our team could sort it out quickly and leave a positive impression, and we’re thrilled to have you coming back for the quality and comfort!

Your support is so valuable to us. Thank you!

Noté 1 sur 5 étoiles

I was sure that the first bra was…

I was sure that the first bra was malformed/pattern error, and returned it. The replacement arrived and it is no different. The scoop of the front is the same as the scoop of the back. I don't want my breasts to be unsupported by this insane pattern. Somehow, I was told by someone that patterns vary by color. That is very weird. Now I know that I cannot buy any more bras from Boody, and I am very disappointed.

16 juillet 2025
Avis spontané
Noté 2 sur 5 étoiles

Product sizing significantly inconsistent and customer service response was condescending.

I started ordering a few products from Boody last summer and found a couple that I love, specifically the classic bamboo panties (not the Lyolyte). Over the past year they have consistently been my favorite undies, so I ordered 3 more pairs and they are much smaller ( to be clear I ordered all the same size as my own weight has not changed). When the new panties arrived and I put the first pair on they felt significantly tighter, so I held them up to my original pair, and then measured, and they were more than a full inch narrower at the waist. This seemed like a legitimate issue to me but when I contacted customer support I was told that I was just 'feeling' like they were tighter and to expect some variation. I was also told to use the sizing chart which was a moot point since I'd already ordered a pair previously. When I sent pictures of the panties showing the measured size difference, customer service seemed interested and asked me to send them the Batch number. They offered to help me return the panties and told me there would be a 9.95 charge for returning them. I asked if that charge could be waived since I believed the fault to be in the product. I was told my request would be forwarded to a different department or area and I have not heard from them again. No product is worth the condescending and resistant customer service. I will not be buying from them again.

12 juillet 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

Hi Kelly,

Thank you for taking the time to share such detailed and thoughtful feedback.
We’re truly sorry that your recent experience with our sizing and support didn’t meet the standard you deserve.

Our team’s aim is always to offer support that’s helpful and respectful, and we’re disappointed to hear that you felt your concerns were minimized. Your insight about the sizing is valid, and it’s helped us raise the issue internally for review.

Boody’s Seamfree manufacturing process and bamboo-based fabric are part of our commitment to sustainability and comfort, but we also acknowledge that these practices can sometimes result in subtle variations between batches. That doesn’t lessen the frustration when something feels off, especially when you're reordering a trusted favorite.

We’ve followed up directly and refunded your order in full, regardless of return status, because we believe in standing by our customers when things don’t go as expected.

Thank you again for helping us improve. Should you decide to give Boody another chance down the road, we’d love the opportunity to ensure a better experience.

With Gratitude,
~ Team Boody

Noté 4 sur 5 étoiles

Lost order from. 06/28

My order took almost 3 weeks to be delivered but I love the products so I'm happy with my purchase.

27 juin 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

Hi Lisa,

Thank you for taking the time to share your experience, and we’re truly sorry for the frustration caused during your order’s transit.

We’ve looked into your order placed on June 28th and can confirm it shipped via Economy on June 30th and was delivered by FedEx on Monday, July 14th, within the 6–10 business day timeframe outlined in our shipping policy.

That said, we completely understand how stressful it can be when tracking details are unclear or suggest delays. While we do rely on carrier updates once a parcel is in transit, our team should always aim to provide reassurance and timely support when things don’t go smoothly. We're sorry if our response fell short here.

We’ve sent you an email to follow up directly and make this right. We truly appreciate your patience and support.

With Gratitude,
~ Team Boody

Noté 5 sur 5 étoiles

Boody team rocks!

Boody products are some of the most comfortable personal items I've ever worn. So comfortable during the hot summers and workouts. Also, their customer service is next level. Highly recommend their products and their company, every interaction with them has been a pleasure.

4 juillet 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

Thanks so much for the kind words! We're thrilled to hear you're loving the comfort of Boody and that our team has made each interaction a great one. We appreciate your support!

Noté 5 sur 5 étoiles

Boody has great products

Boody has great products. I love my underwear and all other products I have purchased.
When I have a question I get an answer very quickly.

8 mai 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

Thank you so much for sharing your experience with us, Carmen! We're so glad to hear you're loving your Boody pieces and that our team has been quick and responsive to your queries.

Your support truly means a lot to us, thank you again!

Noté 3 sur 5 étoiles

The service is friendly but I was uncomfortable

The service is friendly but I was unable to exchange 3 pairs of boy shorts still in their packages for 2” seamless under shorts.
I found that the boy short rode up each side of my bottom and was really uncomfortable. Sorry to be negative but they don’t fit me well.

25 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Broken Bra Replaced, Great Service

A t-shirt bra I had only worn a couple of time broke. The strap just broke loose at the back of the bra and I was, first, floored as Boody's quality is amazing. I inquired about an exchange and, even though the bra arrived in January and it was now June, they took care of me and sent me a new bra and told me to keep the broken one and try to fix. I LOVE Boody clothing, socks, bras and underwear and will until I die.

22 juin 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

We really appreciate you taking the time to share your experience with us. While we are saddened to hear that your bra strap unfortunately gave way, we're very pleased to hear that our team were able to organise a prompt resolution for you!

Your understanding is so valuable to us, and we're so grateful for your continued support. Again, thank you very much!

Noté 5 sur 5 étoiles

I like the allergen friendly products…

I like the allergen friendly products and eco friendly idea.

25 juin 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

We appreciate this, Diana. Thank you very much for taking the time to share your thoughts. We're so grateful for your support!

Noté 5 sur 5 étoiles

I love my new underwear

I love my new underwear. It feels so good, just the right amount of support. And I love that it is bamboo and natural. I really wish that the underwear came in more fun colors other than just neutrals. Every time I have ordered the blue has been sold out. The first time I ordered my bras were not the right size and the return process was very easy. I definitely think the bras run a little bit small. The underwear is accurate sizing. I also purchased some new pajamas and love how cool and comfortable they feel.

30 juin 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

Thank you for taking the time to share your thoughtful feedback with us, Laura! We're really glad to hear you're loving your new underwear.

We appreciate the sizing heads up, and your fun colour suggestions! We'll be sure to pass both on to our Design Team.

A little note, our products are actually mostly made of Bamboo, not cotton! You can read more about this on our website, under the 'Why Bamboo' tab!

Again, we really appreciate you sharing your thoughts with us! Thanks, Laura.

Noté 5 sur 5 étoiles

Great bra

My first order never showed up even though the tracking said delivered. I emailed customer service and received a response within a few minutes of my email. They resent my order and rushed the delivery. My order arrived quickly and I LOVE the bra. It is cute and comfortable. I will definitely be a repeat customer. Thank you!

22 juin 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

Thank you so much for your lovely feedback! We’re really sorry to hear your first order went missing, but so glad our team could turn it around quickly for you.

It’s amazing to hear you’re loving the bra! We can’t wait to welcome you back for your next order.

Thanks again for giving us a chance to make things right. We’re so grateful to have you as part of the Boody community!

With Gratitude,
Team Boody

Noté 5 sur 5 étoiles

Great shopping experience

Great shopping experience, quality product, and subsequent customer service experience! Can recommend shopping here in the future

10 juin 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

Thank you very much for your kind review, Erin! We're really pleased to hear of your positive experience with our Community Happiness Team. Your support is invaluable to us!

Noté 5 sur 5 étoiles

I originally left a message upset about…

I originally left a message upset about their return policy, having no exceptions for the return shipping even if something is not mentioned in their description. However, they were allowed me to exchange it for free, and I am really appreciative that they went above and beyond to satisfy one customer, so I revise my review and recommend this company.

17 juin 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

Thank you so much for updating your review and for giving us the opportunity to make things right, Loren.

We truly appreciate your feedback and understand how frustrating it can be when expectations aren't fully met. We're glad we could resolve the issue and provide a solution that worked for you.

If there's anything else we can do for you in the future, please don't hesitate to reach out!

With Gratitude,
Team Boody

Noté 5 sur 5 étoiles

Shopping with Boody was very easy

Shopping with Boody was very easy: the website's UX design is very intuitive, making it easy to navigate; the checkout and payment processing systems is standard, and it conveniently allows for multiple methods of payments; the media showcasing the merchandise is true to the product's quality and offers multiple perspectives of the merchandise for better viewing; and shipping and delivery was sufficiently speedy, and the tracking systems was at par with today's standards.

Although, not so much of a fault as it is a concern, supply could run short for in-demand merchandise(s), which may be inconvenient for many.

Overall, I haven't had a bad experience as of yet, thus I'll positively recommend shopping with Boody not only for the overall shopping experience, but as well as for their mission and the nature of the business' practices, which is sustainability, environmental consciousness, and quality.

16 juin 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

Thank you so much for taking the time to share such a thoughtful and detailed review!

We're thrilled to hear that you had a smooth experience navigating our website. It's especially encouraging to know our mission and values around sustainability and quality resonated with you!

We appreciate your honest note about stock availability on popular items. You're right, demand can sometimes outpace supply, especially for our most-loved styles.

Thanks again for your support and for recommending Boody. We look forward to having you shop with us again soon!

Noté 5 sur 5 étoiles

I love Boody.

I love Boody so much. There products are wonderful, natural fibers, well designed, and so comfortable. They are well priced for the level of quality. Even their customer service is top notch, which is a rarity nowadays.

13 juin 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

Thank you very much for the kind feedback, Judith! We're so happy to hear that we're ticking the boxes for you.

Your support and feedback are both so valuable to us. Thank you again for sharing!

Noté 5 sur 5 étoiles

I made an error when i placed my order

I made an error when i placed my order. I keyed my email in wrong! They helped me find my order and it arrived in a very timely manner! The fabric is wonderful. I’ve been wearing the leggings and undies for years and they hold up very well through all the washing

5 juin 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

Thank you for sharing your experience, Patti! We’re so glad our team could help you track your order despite the email mix-up.

It’s fantastic to hear you’ve loved the fabric and that your leggings and undies have held up well over the years.

We really appreciate your continued support!

Noté 5 sur 5 étoiles

I love all my products from Boody

I love all my products from Boody. Good quality and healthy for my body. I only wish you offered more plus size options. The XL leggings fit but are almost too small. :)

5 juin 2025
Avis spontané
Logo de Boody US

Réponse de Boody US

Thank you so much for your support! We’re thrilled to hear you’re enjoying the quality and comfort of your Boody products.

We completely understand the need for more plus-size options and are working hard to expand our range. Your feedback is really important to us.

Thanks for sharing, and we hope to offer more sizes soon! 😊

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus