Boody US Avis 

442
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I placed an order with Boody that promptly disappeared the moment after they dropped it off with the carrier. After contacting them, Boody immediately got a replacement order in the mail and it arrive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The product was comfortable, but I had 1 issue, and needed to return the balance of unopened product. Their chat realized this was an unusual situation, and told me I would be hearing from a person.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really great Beadiant customer service on an issue I had. And the shipping came much quicker than I anticipated which was a godsend due to Surgery. Really great products too, and a rewards program to... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Wonderful products! I was recovering from breast cancer surgery and was looking for a comfortable bra to wear after my surgical bra. I decided to give Boody a try, and I'm so glad I did. The fabric a... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Magasin de vêtements pour bébés
  4. Magasin de vêtements pour femmes
  5. Magasin de vêtements pour hommes

Écrit par l'entreprise

Make yourself comfortable. ☁️ Underwear, loungewear and apparel 🌱Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp and 1% For The Planet


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

442 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(442)

124 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Yes, I am writing an underwear review!

I never expected to be writing a review for underwear or an underwear company! I want to share, however, that the men’s seamless boxers by Boody are the most comfortable underwear I have ever worn. The fit and fabric weight are perfect. Additionally, the sizing is consistent on every order(yes I’ve had some surprising experiences with other companies!) Furthermore, everything is easy when ordering or interacting with Boody’s team.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Recommended!

The products and customer support are phenomenal. Finally decided to splurge and treat myself to new bras for nursing—they’re breathable, comfortable and supportive while still being easy to breast feed in. A true win! Can’t wait to buy more.

11 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Compassionate company!

Boody has proven to be a very compassionate company.....putting empathy before the all mighty dollar! Boody sent an email asking if subscribers want to opt out of certain emails with possibly sensitive topics to some individuals (i.e. Specials on Father's Day, if someone is going through a sensitive time around "fathers"). I thought that to be very thoughtful of them & will support this company whenever I can in the future.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Get off the fence and get yourself some boody!

for over a year, i have been on a quest to find bamboo base layer. i have developed a skin condition that makes wearing synthetic or the finest of marino wool closer to wearing barbed wire. i confess, at the age of 65, i was put off a bit by the name "boody" but gave it a shot anyway. i was able to find the perfect base layer tank that works for me. it should be noted that i live in a mile high town which means temps dip to 10 degrees in the winter and up to 110 in the summer. and (!!) during the summer, the nights can dip into the 40's. so what i wear has to be able to adapt to changes in temperatures just in a day not just a season. I was fortunate to obtain the high wasted, flare bottom pants, mid length leggings, crop bra and 6in "shorts" and i have been in heaven! my mother has a surgery coming up and needed something "light" and comfy that she could wear during surgery. i got her the padded crop bra. as a reference, my mother is 91. she tried it on and called me later that evening to tell me she forgot it was on and had gone to bed! the other proof of how much she loved it is when she wore it to church and to a night out on the town! she said this is the most comfortable bra she has ever worn! the bra is light weight, doesn't make you sweat, doesn't ride up, nothing to adjust or clasp. i can't say enough about boody, not only the comfort of the cloths, the styles and the quality but the customer service is second to none! they are kind, supportive and extremely helpful. if you have been on the fence about this brand, you need to get off the fence and get some boody!

9 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

The customer service was amazing

The customer service was amazing. There was a mistake made on their end and I accidentally received a discontinued version of a product. The response after reaching out was very prompt and the HUMAN (very important) assisted me and kindly sent me the correct product to replace the mistaken one. They were very understanding and I feel like the problem was taken seriously and steps will be made I’m sure to prevent the same thing from happening to other customers. I will be gladly ordering from them again in the future!

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great company. I have a number of pieces that are staples in my rotation. Very comfortable and well made. The customer service is exceptional. I had a small issue and it was handled seamlessly and efficiently. The platform is guest friendly.

15 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Boody is the real deal

Boody is the real deal: stellar products, fast shipping and they stand by their product. When I had an issue with one of the bras I purchased it was an easy process to report the issue and a new bra was sent out to me. Love companies that stand by their products and also work to satisfy their customer. (They also support their products with environmental messaging- please recycle this shipping material, please recycle the old bra or consider taking it to a tailor for repair....)

22 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Prompt, friendly and immediately resolved product issue. Dedicated staff and wonderful quality products with great company mission. Appreciate emphasis on safe non toxic clothing’s good for the environment and also exceptional customer service at reasonable prices

20 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

love the fit and comfort, but hate shopPay.

My wife loves the fit and comfort of your underwear, and I love my sleep set (I have 2.). I prefer boxer briefs that have a fly, so I buy mine from Bombas. They are similar though have no bamboo content.

I am saturated with marketing from Boody on social media. If it wasn’t a business I’m perfectly fond of, it would be annoying I have to say. Only the density, not the products.
I bought my wife a v neck jump suit. After we determined she’s Large not a Medium, we ate both really happy with it.

The only think I dislike about the Boodiverse is Shop-Pay shop.com.

It’s a real step down from everything else about Boody. They are grossly disrespectful of customers BY DESIGN.

Give them the boot as soon as you can.

20 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

My new panty provider.

Exchange was easy. One item sent incorrectly but CS fixed the issue immediately. I previously ordered from Parade (loved their fun colors) but the went out of business.

Read reviews of Boody and decided to try. Love my new panty provider as they fit so comfortably. No roll down, stay in place.

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I love these bras!

I love these bras. I have two t-shirt bras, a racer back and now a full bust wireless. They fit beautifully and feel amazing on my skin. Great service; quick shipping. Mary Lou Minor

5 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I experienced an issue with a purchased…

I experienced an issue with a purchased bra, but Boody’s customer service was excellent. Their replies were prompt, helpful, and professional, and my issue was resolved from start to finish within a couple of days. I really appreciated how easy they made the process.

4 mai 2026
Avis spontané
Logo de Boody US

Réponse de Boody US

Hi Patti! Thank you so much for your kind feedback. We’re sorry to hear there was an issue with your purchase, but we’re really glad our Customer Care team were able to assist you quickly and make the process smooth and easy!

Providing smooth, comfortable and professional support is very important to us, so it’s great to know your experience reflected that. We truly appreciate you taking the time to share this and for your support. We can't wait to provide more of our signature Comfort again in the future.

With Gratitude,
~Team Boody

Noté 5 sur 5 étoiles

Boody is the Best!

Absolutely the best product and customer service! Went above and beyond to fix a very minor issue. I’m a customer for life!

23 avril 2026
Avis spontané
Logo de Boody US

Réponse de Boody US

Thank you so much for your kind words! We’re absolutely delighted to hear you had such a positive experience with both our products and Customer Care team. It truly means the world to us to have you as part of the Boody community 💚

With Gratitude,
~Team Boody

Noté 1 sur 5 étoiles

Everything about my order was wrong

Everything about my order was wrong. Wrong size, wrong colors, wrong items, wrong number of items. Plus the company claims to be Australian but the packaging is Chinese. Fooled by China again. How sustainable can a company be when it’s manufactured in China?

30 avril 2026
Avis spontané
Logo de Boody US

Réponse de Boody US

Hi Jessica,

We’re very sorry to hear about your experience and that your order was not correct. This is not the standard we aim to deliver, and we completely understand how disappointing this would be.

We can see you’ve already been in touch with our Customer Care team, and this has been escalated so we can carefully investigate what went wrong during fulfilment.

We also want to acknowledge your comments regarding manufacturing. We're an Australian brand with our head office in Sydney. Our products are designed in-house and are manufactured in China, Vietnam, and India. We work only with carefully selected partners who meet strict environmental and ethical labour standards, and we’re committed to responsible production and transparency across our supply chain.

This information is openly available on our website, including our FAQ and Supplier Code of Conduct.

We’re sorry again that your experience did not meet expectations, and we appreciate you taking the time to share this feedback.

With Gratitude,
~ Team Boody

Noté 5 sur 5 étoiles

I love the Boody brand

I love the Boody brand, so comfortable and so many options. I love wireless bras, so much better for all women. The fabric is soft and doesn’t irritate your skin.Delivery was a nightmare, that was not Boody’s fault. The solution, customer service and follow up emails were excellent with all issues rectified. I felt they listened and responded quickly. Definitely buying more.

17 avril 2026
Avis spontané
Logo de Boody US

Réponse de Boody US

We really appreciate your support and kind feedback Rachael! Thank you for taking the time to share.

Noté 5 sur 5 étoiles

Returns

My experience was great. I had to return the product and there was a small glitch with the system. The customer service team was very accomodating and processed a refund the same day.

24 avril 2026
Avis spontané
Logo de Boody US

Réponse de Boody US

Thank you for your thoughtful review Debra! We truly appreciate your support.

Noté 5 sur 5 étoiles

Only bras for me

I was on a mission to find a bra I could tolerate and landed with Boody- super soft and comfortable. I like all the colors and matching panties too.
Now Boody are the only bras I wear!

20 avril 2026
Avis spontané
Logo de Boody US

Réponse de Boody US

Hi there Kari,

We’re so glad you found us on your search for a truly comfortable bra, and even happier to hear Boody has become your go-to! That's exactly what we want to hear.

Welcome to the Boody community! We can't wait to provide more of our signature Boody comfort again in the future.

With Gratitude,
~Team Boody

Noté 5 sur 5 étoiles

Recovery bras are comfortable

I recently had a lumpectomy and radiation. After completing radiation, I needed new bras as my bras and sports bras were very uncomfortable. I came across the Boody website and found their recovery bras. I bought one and found it comfortable. I returned to the web site and bought another one in a different color. The bras were shipped quickly. I recommend Boody bras.

15 avril 2026
Avis spontané
Logo de Boody US

Réponse de Boody US

We really appreciate you taking the time to share your experience Rosanne. Thank you for the kind feedback, we're very glad to read of your positive experience with us!

Noté 5 sur 5 étoiles

Outstanding Experience

I had an outstanding experience with Boody from start to finish. I purchased multiples of the women's midi brief which is the the most comfortable underwear I’ve ever worn, with truly superior quality.
What impressed me even more was their exceptional customer service. There was an issue with my order where the package was lost by the carrier, and when it finally arrived, some items were missing. I was very frustrated about this situation, but the way Boody handled it exceeded my expectations.
Haidar from the support team responded quickly, communicated clearly, and took full responsibility for resolving the problem. They promptly replaced the missing items and ensured everything was delivered without any additional hassle on my end. Throughout the process, they were professional, understanding, and genuinely committed to making things right.
I will definitely be purchasing here again.

10 avril 2026
Avis spontané
Logo de Boody US

Réponse de Boody US

Hi there, Anika,

Thank you so much for your kind words and lovely feedback!

It means the world to us to hear that not only are you loving your new Boody but that our Customer Happiness Team were able to continue that seamless experience when helping to resolve the issue with your parcel. We've ensured to provide your feedback to Haider and the wider team!

We can't wait to provide more of our signature Boody comfort in the future 💚

With Gratitude,
~ Team Boody

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