I purchased SAT materials, paid $56.98. Delivery was supposed to be on 11/05 or 11/06. Requested status of shipment. No response received. I am getting ready to complain to my credit card provider and... Voir plus
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Lisez les avis des autres
Searching titles by code was simple, price variations were easy to understand and select from. I got an instant offer and accepted it and then got the mailing label in my email. I boxed up the... Voir plus
I feel good about passing on books we've read to others instead of them going to a landfill and we don't always have friends that want to swap the same titles. So when we've read it and couldn't swap... Voir plus
Great Service! The instructions were clear and thorough. I loved that shipping was provided. And as long as you followed book condition guidelines when receiving your original "quote" and then follow... Voir plus
À propos de l'entreprise
À propos de BookDeal.com
Écrit par l'entreprise
BookDeal is the ultimate platform to sell textbooks online.
There's no need to wait for someone to buy your book. You run your ISBN code of your book, get instant offers from various buyback vendors, choose and and ship your textbooks - as simple as that.
Sell your textbooks at BookDeal.com now!
There's no need to wait for someone to buy your book. You run your ISBN code of your book, get instant offers from various buyback vendors, choose and and ship your textbooks - as simple as that.
Sell your textbooks at BookDeal.com now!
Coordonnées de contact
Etats-Unis
- bookdeal.com
4,4
Excellent
338 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
BookDeal made this so easy
BookDeal made this so easy. I would definitely recommend them.
13 juillet 2023
This was my first time selling back…
This was my first time selling back textbooks on any platform. The process was pretty simple and straight forward:
I contacted customer service a few times to understand the steps after accepting the deal I had made and shipped them off. All things considered, I’m very pleased with Bookdeal.com
11 juillet 2023
Amazing!!!
I had lots of textbooks I needed to get rid of and when
I came accross this site it was the best discovery I ever made! Instead of them continuing to collect dust I was able to trade them in for cash. I 10/10 would recommend this site to anyone!
2 juillet 2023
Réponse de BookDeal.com
Dear Tia,
Thank you for sharing your fantastic experience with BookDeal! We're delighted to know that our platform has helped you turn your textbooks into cash instead of them collecting dust. Your satisfaction is our top priority, and we're grateful for your enthusiastic recommendation. We appreciate your support and look forward to assisting you and others with future book selling needs. Thank you for choosing BookDeal!
Warm regards,
The BookDeal Team
Bookdeal lost my book in the mail and…
Bookdeal lost my book in the mail and then refused to pay me for it.
27 juin 2023
Réponse de BookDeal.com
Hello Becca,
We are sorry about your recent experience. According to our records and tracking information, upon receiving the package, the buyer refused the package because it was visibly damaged and without any contents. We are sorry, BookDeal is not responsible for any loss or damage incurred during shipment. We recommend contacting the postal office directly to file a complaint about the package and seek appropriate compensation.
For more information you can refer to our selling guidelines. https://www.bookdeal.com/Selling-Guideline.php If you have any further questions please message our customer support team via email at support@bookdeal.com.
Warm regards,
The BookDeal Team
Quick and easy way to get paid for your books
I recently finished law school and decided to sell my old case books to free up some space in my office. Other book selling sites quoted nearly me half of what I received with BookDeal ($40.23; $75.13). I was paid within a week (or so) of sending my books off. Highly recommend.
27 juin 2023
Réponse de BookDeal.com
Dear Andie,
Thank you for sharing your positive experience with BookDeal! We're delighted to have provided you with a competitive quote for your law case books and a timely payment. Our goal is to offer convenience and value to our customers while helping them free up space. We truly appreciate your high recommendation and look forward to assisting you with any future book selling needs. Thank you for choosing BookDeal!
Warm regards,
The BookDeal Team
Réponse de BookDeal.com
Dear Melissa,
Thank you for sharing your great experience with BookDeal! We're delighted to hear that you found our process quick and easy. Your satisfaction is our top priority, and your positive feedback inspires us to continue providing excellent service. Thank you for choosing BookDeal, and we look forward to assisting you with any future book selling needs. Warm regards,
The BookDeal Team
Easy and straightforward services!
Very easy to figure out how to return the book I had. I simply mailed it and then got paid for it!
27 juin 2023
Réponse de BookDeal.com
Dear Riley,
Thank you for sharing your positive experience with BookDeal! We're thrilled to hear that you found our return process easy to understand and appreciated the simplicity of mailing your book and receiving payment. Our goal is to provide a seamless and straightforward experience for our customers, and your feedback confirms that we are achieving this objective. We appreciate your support and look forward to assisting you again with any future book selling or returning needs.
Best regards,
The BookDeal Team
I was given much larger quotes for my…
I was given much larger quotes for my text books than what they actually paid me after I shipped them. This seems like bait and switch.
17 juin 2023
Réponse de BookDeal.com
Hello Andrea,
Thank you for taking the time to leave a review on Trustpilot. We value all customer feedback as it helps us improve and grow. However, upon reading your review, we noticed that the comments you made do not seem to pertain to our company. Our records indicate that on June 9th, you placed 3 separate orders with us, which were all successfully delivered and paid for in full.
We understand that mistakes can happen, and it is possible that your review was intended for another company. In light of this, we kindly request that you take the time to double-check the details and consider updating your review. If you have any further concerns or would like assistance in rectifying this issue, please don't hesitate to get in touch with our customer support team at support@bookdeal.com, and we will be more than happy to help. Or, if you still believe that your review is accurate and refers to our company, we kindly ask you to provide details about the specific transaction, so we may investigate and address the issue accordingly. We appreciate your understanding and hope to continue providing you with exceptional service in the future.
Best regards,
Andy S
Easy and fast process
24 juin 2023
The process was straightforward
The process was straightforward and shipping was paid by the company. It was easy to check the website to see that the books were on the way to the company. I chose the Venmo option and money was paid to my account 15 days after mailing the books.
22 juin 2023
Réponse de BookDeal.com
Dear Tracy,
Thank you for your positive review and for choosing BookDeal for your book selling needs. We're very happy to know that you found our process to be straightforward and appreciated the shipping cost being covered by our company. It's great to hear that our website made it easy for you to track the progress of your books, and that you received your payment through Venmo within the promised time frame. Your feedback confirms that we are achieving our goals of providing a smooth and efficient experience for our customers. We truly appreciate your support and look forward to helping you again in the future. Best wishes,
The BookDeal Team
Smooth experience
Once we figured out how BookDeal worked the process was smooth and efficient! Will use and recommend for future use!
22 juin 2023
Réponse de BookDeal.com
Dear ALB,
We appreciate you taking the time to leave a positive review about your experience with BookDeal. It's great to know that once you became familiar with our process, you found it to be smooth and efficient. We're thrilled to hear that you would use our services again and recommend us to others. Your support and satisfaction are our main priorities, and your feedback motivates us to continue delivering high-quality service to our customers. Thank you for choosing BookDeal, and we can't wait to assist you with your future needs.
Warm regards,
The BookDeal Team
Easy to navigate the site and find what…
Easy to navigate the site and find what books I could sell back. Easy paid shipping. Quick return on payment.
11 juin 2023
Réponse de BookDeal.com
Dear Whitney,
Thank you for taking the time to share your positive experience with us at BookDeal! We're delighted to hear that you found our website easy to navigate, allowing you to efficiently locate and sell back your books. It's great to know that you appreciated our prepaid shipping feature and experienced a prompt payment process. Our top priority is to provide a seamless and user-friendly platform for our customers, and your feedback serves as a valuable encouragement for us to continue delivering excellent service. We truly appreciate your support and look forward to assisting you again with your future book selling needs.
Warm regards,
The BookDeal Team
Criminal and Unethical Business Practice
Textbook Maniac through BookDeal is committing mail fraud. Textbook Maniac through BookDeal agreed to buy 6 books of mine for $61. My book deal number is 266877810 and the date of the deal was May 28. On June 1 I mailed the books with the prepaid mailing label from USPS. On June 7, Textbook Maniac said, "Package was damaged in shipment and empty when received it." This is false and is mail fraud. They said they my book deal was adjusted to $0. Per BookDeal's policy if the buyer rejects the books, they will mail them back to the seller. Since the box was "empty" they get to keep the books and do not have to pay me. My local post office said they have no record of the box arriving damaged, opened, or empty. Someone at Textbook Maniac accepted the box as is without notting any damage. I researched reviews for BookDeal and Textbook Maniac (including the F rating for Textbook Maniac through the Better Business Bureau). It appears that exact and similar complaints as mine have been made since 2019. This is mail fraud. I am filing a case with the federal government as both of these companies are involved in deceitfully and intentionally stealing books from people. I have also filed a complaint/reviews with various fraud sites and will do so with Better Business Bureau as well. BookDeal knows that this is happening and yet they continue to let Textbook Maniac work as a buyer on their site. They are complicit in this. I demand that the agreed upon $61 be paid to me asap.
Edit June 12: They sent me an email saying if I take down this review they will pay me the agreed upon amount.
Edit June 17: I took this review down because bookdeal said they would not refund me until I did so. After I took the review down they refunded my money and I decided to repost it with this edit. These are unethical business practices.
7 juin 2023
Réponse de BookDeal.com
Hello,
Thank for leaving a review about your recent experience, we're sorry that it's not in line with what you were expecting. According to our records, your package was lost or damaged during the shipment. Most packages are received without damage however some can get damaged during transit. We have packing guidelines as to prevent such issues from happening. Our buyers and BookDeal are not responsible for packages lost or damage during transit.
We proposed to update the review and paid in full of original quote as courtesy even though our book-buyer didn't have books. At any circumstances We are not responsible for damage or lost packages in transit based on our selling guidelines.
For any concerns or questions you can email support@bookdeal.com, we will try our best to answer within 1 business days. For more information about our packing guidelines:
https://www.bookdeal.com/Packing-Guidelines.php
BookDeal Support
Prompt and professional
9 juin 2023
The process is easy and the service…
The process is easy and the service respond to my question quickly. And bookdeal is the only dealer I found that can pay through zelle! I am glad that I don’t need to post in Facebook group. Bookdeal saves my time and money!
9 juin 2023
Réponse de BookDeal.com
Dear customer,
Thank you for your wonderful review! We're thrilled to hear that you found our process easy and our customer service responsive to your inquiries. At BookDeal, we strive to provide a range of payment options, including Zelle, to accommodate different preferences and make the experience even more convenient for our customers. We are glad to know that our platform has saved you time and effort compared to posting on other platforms like Facebook. Your satisfaction is our top priority, and we appreciate your endorsement of our services. Thank you for choosing BookDeal, and we look forward to assisting you with your future book selling needs!
Best wishes,
The BookDeal Team
Réponse de BookDeal.com
Dear Donald,
Thank you for sharing your positive experience with us and for recommending BookDeal! We're delighted to hear that you found our process easy to follow and appreciated the swift turnaround time. Your satisfaction, support, and endorsement are greatly valued, and they inspire us to continue providing top-notch service to our customers. We look forward to assisting you again with any future book selling needs. Thank you for choosing BookDeal!
Best regards,
The BookDeal Team
The whole process was simple and…
The whole process was simple and efficient. I would definitely use the service again!
13 juin 2023
Réponse de BookDeal.com
Dear Carol,
Thank you for your encouraging review! We're delighted to hear that you found our process simple and efficient. Your satisfaction is our top priority, and it's a pleasure to know that we met your expectations. We truly appreciate your support and look forward to assisting you with your book selling needs in the future. Thank you for choosing BookDeal! Warm regards,
The BookDeal Team
Easy process to sell your books
Easy process to sell your books. I will definitely use again and recommend to others
1 juin 2023
Réponse de BookDeal.com
Dear Christopher,
Thank you for your positive review and recommendations! We're thrilled to hear that you found our book selling process easy and that you had a great experience with our service. Your satisfaction and support are incredibly important to us at BookDeal. We're delighted to have you as a valued customer and look forward to assisting you again in the future. Thank you for choosing BookDeal!
Best regards,
The BookDeal Team
Easiest way to get paid
9 juin 2023
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