I have used Booksprout since my first book and accrued hundreds of reviews through them. Their team function has helped me build multiple teams to reach my past reviewers. It’s an invaluable piece of... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This service is not worth the trouble. Neither the readers are enthusiastic, nor their support team. I gave up after just a week. One serious reviewer needed support with downloading the book, but... Voir plus
L'entreprise a répondu
There are no readers, they don't have a community large enough to satisfy everyone who visits their site, so after paying them for your campaign, you have to pay to find readers with ads or listings.... Voir plus
L'entreprise a répondu
They promise a platform with reviewers for your books and make you pay monthly. Through another company I got 300 reviewers (for the same price), through Booksprout I only got 2. Their platform is con... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Boost your book launch with more reviews in less time. Join bestselling and indie authors who have received over 3.8 million reviews on sites like Amazon through Booksprout.
Coordonnées de contact
422 Richards St, Suite 170, V6B 2Z4, Vancouver, Canada
- help@booksprout.co
- booksprout.co
2,1
Bas
34 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I didn’t receive any reviews but at…
I didn’t receive any reviews but at least I got my money back
16 février 2026
Avis spontané
Réponse : Booksprout
Hi there,
Thanks for giving Booksprout a try, and for taking the time to leave a review.
I’m sorry that your campaign didn’t end up getting any reviews. We know that’s disappointing. While results can vary depending on the book and reader interest, we’re glad we were able to get your refund sorted quickly.
Wishing you all the best with your book, and thanks again for giving us a shot.
Virginie
Scammers
Do you know the name of the one who takes your money and gives you absolutely nothing in return? Well, dear writers, that’s another word for Booksprout. Stay away. One star is still too much.
27 janvier 2026
Avis spontané
Réponse : Booksprout
Hi there,
I’m really sorry to hear that your experience with Booksprout wasn’t what you were hoping for.
We do our best to connect authors with readers who are interested in their books, but performance can vary depending on the genre and current reader demand. While we’d love to have readers for every campaign, that’s not something we can guarantee.
If you’re still within the 30-day window, feel free to email us at help@booksprout.co and we’ll be happy to process a refund for you.
Virginie
Invaluable to my launches
I have used Booksprout since my first book and accrued hundreds of reviews through them. Their team function has helped me build multiple teams to reach my past reviewers. It’s an invaluable piece of my launch strategy.
7 janvier 2026
Avis spontané
Réponse : Booksprout
Thank you so much for the kind review, Nina! Our team really appreciates it and we wish you the best for your future book launches.
Virginie
No readers, waste of money
There are no readers, they don't have a community large enough to satisfy everyone who visits their site, so after paying them for your campaign, you have to pay to find readers with ads or listings. You might as well just pay for the latter and not distribute your work for free.
11 novembre 2025
Avis spontané
Réponse : Booksprout
Hi there,
Thanks for taking the time to share your feedback. I’m really sorry to hear that your experience with Booksprout wasn’t what you were hoping for.
We do our best to connect authors with readers who are genuinely interested in their genres, but it’s true that availability can vary depending on the type of book and current reader demand. While we’d love to have enough readers for every campaign, that’s not always something we can guarantee.
If you’re still within the 30-day window, feel free to email us at help@booksprout.co and we’ll be happy to process a refund for you.
Virginie
Wouldn't recommend.
1 octobre 2025
Avis spontané
Réponse : Booksprout
Hi there,
I’m really sorry to hear that your experience with Booksprout didn’t meet your expectations.
If there is anything we can do to improve your experience, please reach out to us at help@booksprout.co
Virginie
They promise a platform with reviewers…
They promise a platform with reviewers for your books and make you pay monthly. Through another company I got 300 reviewers (for the same price), through Booksprout I only got 2. Their platform is confusing and it's a waste of money!! They don't have reviewers, they want the authors to swap. I can do that for free on facebook groups - not a paid service. Go with Netgalley or Bookfunnel - it's better for the author and reader. I'd request a refund but I'm not wasting any more time with them!!
24 septembre 2025
Avis spontané
Réponse : Booksprout
Hi there,
Thank you for sharing your feedback. I’m really sorry to hear that your experience with Booksprout didn’t meet your expectations.
I do want to clarify one point: Booksprout is not an author swap service. There’s no “leave a review to get a review” scheme on our platform. We have a large community of readers who enjoy discovering new books, although results can vary depending on genre. It’s possible that another platform may be a better fit for your particular book, and we completely understand if that’s the case.
Even though you mentioned you don’t want to bother with a refund, please know that if you’re still within 30 days of signing up, we’d be happy to process one for you. Just reach out to us at help@booksprout.co and we’ll take care of it.
Virginie
Does Not Provide what It Says It Does
I signed up (without the possibility of a trial period) to use the service as a way of finding readers and reviews for my book. I received no reviews, and no help in accessing reviews beyond the suggestion to connect with my own audience, which obviously I had already done.
27 mai 2025
Avis spontané
Réponse : Booksprout
Hi Fiona!
Thanks for taking the time to leave a review. I’m really sorry Booksprout didn’t work out the way you hoped.
We do our best to match authors with readers who are genuinely interested in their genre, but sometimes we simply don’t have the right audience for a particular book. While we’d love to have active reviewers for every campaign, that’s not something we can guarantee.
If you're still within the 30-day window and haven’t already, feel free to email us at help@booksprout.co. We're happy to process a refund.
Wishing you all the best with your book!
Virginie
Misleading Platform, Poor Experience — Ended Up with a 1-Star Review on Amazon
I’m very disappointed with my experience using Booksprout. I signed up and paid for a subscription to share my book with readers, but quickly discovered that the platform has extremely strict technical limitations. It’s not suitable for uploading full-length, colorful, or larger-format books — which is critical for many authors like myself.
Because my book couldn't be fully uploaded, I was forced to include only a single PDF page with a link to the actual content. This confused the reader, who left a 1-star review on Amazon. The worst part? My subscription expired before I could even reply to the feedback — and Booksprout requires payment just to respond.
I paid for a service that ultimately hurt my book’s reputation. This platform may work for very basic, text-only books, but it's not author-friendly, and definitely not transparent about its limitations. I cannot recommend it.
15 mai 2025
Avis spontané
Réponse : Booksprout
Hi Larissa,
Thanks so much for sharing your experience. I’m really sorry to hear that Booksprout didn’t work out the way you’d hoped.
It sounds like you ran into a few of the limits we have in place on the platform, and I completely understand how that can be frustrating. Things like file size limits, requiring full uploads, and restricting replies to reviewers are all there to help protect our readers and keep the platform safe and fair for everyone. We know these rules aren’t always ideal, especially for authors with more complex or larger-format books, but they’re meant to create a more trustworthy experience for both readers and authors.
That said, I’m truly sorry your campaign didn’t go the way you wanted. If you have any questions or want help understanding how to make the most of the platform within those guidelines, feel free to reach out to us at help@booksprout.co. We’re always happy to help however we can.
Virginie
You don't get what they promised
Their website promises a lot of nice features and reviews, but in reality, you won't really get anything.
They don't have a trial period, so you'll just have to 'PAY' for something to try it.
First month, 2 people claimed my book, and only 1 left a review after 3 weeks. The other one just ghosted - checked their profile, and they have 500+ overdue reviews. "500+"
The feature I like is that reviewers can be evaluated and rated as well, like those who are bad reviewers can be blocked. Though this won't mean much if you don't get anyone to review.
Sadly the first objective of this site failed to deliver - no one is picking up my book for review here. 2nd campaign is running for weeks without getting a reviewer.
They need to address this primary issue - getting reviewers. Otherwise, this site is just a pointless money drain
11 avril 2025
Avis spontané
Réponse : Booksprout
Hi there,
Thanks for your feedback, and I’m sorry to hear Booksprout didn’t deliver the experience you were hoping for.
We do our best to connect authors with interested reviewers, but since reviews aren’t guaranteed, results can vary depending on a number of factors. If you’re ever concerned about a specific reader — especially one who seems to be taking advantage of the system — you can report them directly on the platform or email us at help@booksprout.co, and we’ll definitely look into it. We take that kind of thing seriously.
If you have any questions about how to make Booksprout work better for you, feel free to reach out. We’re happy to help however we can.
Virginie
Cancelling today - Terrible Business
Cancelling today after one month of wasted time and money. Zero book reviews. I opened an account with Pubby on the same day as I opened an account with Booksprout, I received 14 verified Amazon reviews within the very first week.
11 avril 2025
Avis spontané
Réponse : Booksprout
Hi Dennis,
Thanks for taking the time to leave a review — I’m really sorry to hear that Booksprout didn’t meet your expectations.
We totally understand how disappointing it can be when things don’t go as hoped. While we do our best to connect authors with readers, we can’t guarantee reviews since it all depends on reader interest at the time. It’s possible we just didn’t have the right audience for your book.
If you ever want to chat more about your experience or have questions, feel free to reach out at help@booksprout.co — we’re always happy to help however we can.
Virginie
This service is not worth the trouble
This service is not worth the trouble. Neither the readers are enthusiastic, nor their support team. I gave up after just a week. One serious reviewer needed support with downloading the book, but no one at Booksprout even responded, which ultimately lead to the reader to give up and withdraw.
Better use services like Book Bounty or Pubby, where you know at each and every step how your book is doing.
10 avril 2025
Avis spontané
Réponse : Booksprout
Hi!
I'm really sorry to hear you didn't have a good experience while using Booksprout. We usually reply to all support emails within 2 business days. If your email slipped through, please reach out again at help@booksprout.co and we'll definitely take care of this issue for you!
Virginie
The 5 Star reviews are from people getting free books
If you are considering paying for the service, consider carefully.
***Readers tastes are subjective. I will concede that could be the reason there were no reviews.***
I originally thought I would sign up for a year and get the discount. I am sure glad I decided against that and took the $9/month option.
The site is very well done, easy to use and robust. The problem is that the service doesn't deliver reviews as it promises. The one reader who downloaded the book appeared to have an immense number of other books she had downloaded. The reviews she posted were bare bones, generic pap. These reviews wouldn't sway anyone to buy your book. The poor quality didn't matter in the end because she never even reviewed it. I cancelled after the second month - it became clear that I would only be throwing away good money after bad.
They are responsive and friendly when you reach out. I got the suggestion to add keywords etc. But that's not what you are paying for.
4 janvier 2024
Avis spontané
Réponse : Booksprout
Hi!
I'm sorry you didn't have the experience you were expecting when using Booksprout. It's important to remember that while you can post your books to our readers, we do not promise reviews. It's possible we didn't have the audience for your book. You're welcome to reach out and ask for our 30-day money back guarantee if that's the case :)
If you're worried about the quality of a reader, you're also welcome to report them! Our team will take a look at their account to see if we need to take action.
I hope that helps with some of the concerns you had.
If you have any questions, don't hesitate to reach out to our support team at help@booksprout.co
Virginie
Brilliant app/site
Brilliant app/site. You choose books that interest you to review & receive them in a format of your choosing. Any file issues are sorted out promptly by the help team. I've found so many new authors to follow this way & am grateful for the books as I love to read 💜
27 octobre 2024
Avis spontané
Réponse : Booksprout
We're so happy to hear you're enjoying your experience with Booksprout! 💚 Thank you for sharing those kind words.
never got any review
never got any review, pay for review but got none.
19 septembre 2024
Avis spontané
Réponse : Booksprout
Hi!
I'm really sorry to hear that your experience with Booksprout didn't meet your expectations. We don't guarantee reviews on our platform, so it's possible that we didn't have the readership for your book. We're happy to refund your first payment within 30 days if that's the case!
If you have any questions, please reach out to our support team at help@booksprout.co and we'll happily help you!
Virginie
Love booksprout. Avid reader and reviewer!
I believe I joined book sprout late last year and to date, I have reviewed 112 books. Sorry to the authors who don't write the genres I read. I generally tend to download 5 books starting on Friday and read them ALL by either their set due date or at my leisure. I am able to read 2 books in a matter of day as A. I read really fast,B. I suffer from insomnia and lastly C. I had plenty of time on my hands going through cancer treatments. I say this all to say I like the genre I like and will reserve that book. I have provided my honest review and have had an author respond negatively to me via message or even block me to stop the review. Any issues I had downloading a book etc.. I would email booksprout and they would respond thr next day. I say all this to say as a reader/reviewer one cannot and should not blame the platform if your book is not selling. It just maybe truly no interest. I stick solely to romance so no I would never select anything outside of that genre. I review on Amazon, goodreads and book hub. I make sure to go back and my review to all of those sites even if they are optional. Thus it's not the site just folks may not be interested in your genre.
9 juillet 2024
Avis spontané
Réponse : Booksprout
We really appreciate your kind review :) Glad to hear you're enjoying Booksprout and we hope you keep discovering new authors and books to read!
Waste of time and money!
I did 4 reviews and did not get any for mine. Wasted my hard earned money.
12 juin 2024
Avis spontané
Réponse : Booksprout
Hi Michelle,
I'm really sorry to hear that Booksprout didn't meet your expectations. We don't work on a "review-swap" model (since it's against Amazon's TOS) and we cannot guarantee reviews. We recommend re-running your review campaign and checking your book keywords to hopefully increase your visibility on the platform.
If there is anything we can do to improve your experience, please reach out to us at help@booksprout.co
Virginie
I suggest booksprout close down
I suggest booksprout close down. Since 2018 I have only ever had one review, she was a nice lady. Its apparent that booksprout lost the plot long ago and should stop fibbing.
10 mai 2024
Avis spontané
Réponse : Booksprout
Hi Paul! I'm really sorry to hear that your experience with Booksprout didn't live up to your expectations. Some genres definitely perform better on our platform, it's possible we didn't have as much of an audience for your books.
If there's anything else we can do to make your experience better, please reach out to us!
Virginie
Book sprout is extremely problematic!
Book sprout allows the readers to have way too many books to review. And then they reward them for the reviews by allowing them more reviews. This creates a system of reviewers not really reading and throwing up reviews that prove they didn't even read the book. Reviewers often rate poorly, and it makes me think they are other authors trying to weed out the competition. It's all the authors I know who have tried them say this too. They should also take notes from Story origin and let us decide which readers get our book. There is no reason to use this service for your own arc team. Book funnel is so much better. The reviewers they send you aren't worth the time or money. Customer service also ignores you. Stay far away from booksprout. Letting all my author groups know.
13 février 2024
Avis spontané
Réponse : Booksprout
Hi!
I'm sorry you didn't have a good experience while using Booksprout. If you notice a reviewer that you believe isn't actually reading the books or reviewing fairly, you can report them and our team will absolutely look into it.
If there is anything we can do to improve your experience, please let us know!
Virginie
Blocking doesn't work and company knows it
When you block a reader they are not really blocked. The company is terrible and knows their system is broken but doesn't care.
1 février 2024
Avis spontané
Réponse : Booksprout
Hi!
I'm sorry you didn't have good experience while using Booksprout. After you reached out initially, we did review that our blocking functionality does work. We don't remove a claim after someone is blocked though, we only stop them from claiming more books. I understand if that's not how you expected the feature to work though.
If you have more questions or if there's anything else we can do for you, please reach out!
Virginie
Waited 1 month for 1 review
Waited 1 month for 1 review. The reviewer's stats always showed her 10 books late. Her mediocre review basically told the reader to make up their own minds.
I have received 5-star ratings from NetGalley which is not easy.
Booksprout's reviewer emailed me back saying she was sick and that was why she was so late on so many books. Could that also explain her tepid review?
Then she threatened me with her "publishing connections" because I messaged her.
What a scam.
12 février 2024
Avis spontané
Réponse : Booksprout
Hi!
I'm really sorry to hear you didn't get the experience you expected from Booksprout. We don't tolerate threats on the platform, so if anyone sends a threatening message, please report it and our staff can get in touch with the reader.
If there's anything else we can do to improve your experience, please let us know!
Virginie
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.