Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m gluten, dairy and soya intolerant. This is my go to place to order when I feel like I need a sweet treat! I don’t react well with oats too (even when they’re gf), I ordered the no oats version, bu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Today I received my second order of a mixture of donuts. They didn’t disappoint. Absolutely delicious and so fresh. I don’t find them at all expensive. There is a lot of work and a mixture of diffe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My son was over the moon when I said I have found some gluten free iced donuts, he has never tried one, my son was diagnosed at 21 months with ceoliac disease. He absolutely loves them and it’s really... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Somehow the house name was remove from my delivery and even though there was a telephone number and postcode the doughnuts weren’t delivered. When I spoke to customer services I was advised there was... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de donuts
  2. Boulangerie
  3. Restaurant sans gluten
  4. Restaurant végétalien

Écrit par l'entreprise

The UK's most inclusive doughnut. Multi-award-winning allergen-free doughnuts that are celebrated for their amazing taste. You will not believe they are free-from anything. Certified gluten-free, plant-based and suitable for those on low FODMAP, low sugar diets and also halal and kosher friendly. Despite all of this they are still loved by those who have no dietary requirements whatsoever, hence our opening statement, the most inclusive doughnut. Safe for those who need to be but zero compromise for those that don't!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

234 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing as always

Amazing as always. No matter what we order, we love everything.

25 mars 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thank you, Liz!

Noté 4 sur 5 étoiles

Yummy doughnuts, good texture

Yummy doughnuts. A bit pricey but def worth the hassle of getting them delivered. I hope in the future gluten free will be more widely available so they are not £32 for 8 doughnuts .

26 mars 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thanks for the feedback, Charity. We hear you and as we scale up, hopefully, we can become more affordable. It really is tough for small businesses but we hear you.

Noté 5 sur 5 étoiles

THE BEST GF DONUTS EVER

Having had very few donuts since being a celiac (basically my whole life) I was amazed at how good these donuts were. Absolutely superb and would definable recommend! Will 100% be buying from Borough22 again!

25 mars 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thank you, Alice!!

Noté 5 sur 5 étoiles

Delightfully Delicious Doughnuts

Indulging in doughnuts while adhering to a low FODMAP diet can be a challenge, but FODMAP doughnuts have truly come to the rescue! These delectable treats offer a burst of flavour without the worry of triggering digestive discomfort. The texture is perfectly fluffy, and the variety of flavours available is impressive. From cinnamon to raspberry glaze, each bite is a delightful experience. The fact that they are low FODMAP is just the icing on the doughnut! Whether you're following a specific diet or simply craving a guilt-free treat, Low FODMAP doughnuts are an absolute must-try. Highly recommended!

25 mars 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thank you, Ryan!!! What an awesome review!

Noté 3 sur 5 étoiles

I hope you continue to do well

I hope you continue to do well, however I found the donuts very hard. Followed the instructions but dsappoinred and I was so looking forward to the donuts
Sorry that's my honest opnion
Ryan has been very helpful and very polite when I have called for advice

25 mars 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Hey Nita, Thanks for the feedback. We are working away on improving the recipe and also having a physical presence outside of London even if only in the form of a pop-up. If you are in London please do come and collect from us fresh at our Saturday Shop!

Noté 3 sur 5 étoiles

Grateful but disappointing by post

Really happy with what they are trying to do. Delivery is fast and check out is efficient.

After 20 years of being GF, I know doughnuts are not the easiest thing to make and a lot of places don’t even try. So I applaud them for trying and making themselves accessible by post.

However, when following the instructions to reheat, they are just *fine*, they do not justify a cost of £5.30 per doughnut delivered (£32 for 6). Taste pretty bland, are stodgy and a bit of a let down.

Would still attempt them fresh if I’m in that part of London to see if they would be better fresh as those reviews look better. However after a 12 hour delivery and a reheat, I would expect better than I got.

I would say ‘buy to try, it you’re desperate for a GF doughnut but have low expectations’

27 mars 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Hey Kate, Thanks for the feedback. We are working away on improving the recipe and also having a physical presence outside of London even if only in the form of a pop-up. If you are in London please do come and collect from us fresh at our Saturday Shop!

Noté 5 sur 5 étoiles

Exceptional GF doughnuts!

I’m so grateful for Borough22 for providing us with GF and vegan doughnuts, the fried doughnuts are exceptional and a real treat. It is also owned by the nicest guy. Doughnuts are best when fresh but they’re still amazing.

23 mars 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thank you, Mya!!!

Noté 5 sur 5 étoiles

Love these doughnuts

Love these doughnuts! you do have to warm them so they go nice and soft. A real treat for me and my family (2 of us are coeliac)

22 mars 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thank you, Victoria!

Noté 1 sur 5 étoiles

Not great at all

Travelled an hour and half to the pop up at brick lane as I’ve wanted to try these doughnuts for ages but they’re honestly the worst I’ve ever had. They’re really stodgy and dense and nothing like a soft doughnut. Really disappointed I wasted £45 on them for them to go in the bin.

23 mars 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Sorry to hear about that. The feedback from the day was outstanding so we are wondering if you got there towards the end of the day or saved them to eat the next day in which case they would need to be heated up. Pop us an email at customer services and we can look into this further.

Noté 5 sur 5 étoiles

These doughnuts are always amazing!!

These doughnuts are always amazing!!! I have bought in person 3 times and have ordered once online. My favourite so far is the March special chocolate one, but all of the many flavours I have had so far have been great! Ryan is always so helpful and friendly! 11/10 🌟

23 mars 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Yaaaay! Thank you so much. 11/10 is amazing. We really do put our heart and soul into making them.

Noté 5 sur 5 étoiles

Best gluten-free and vegan doughnuts…

Best gluten-free and vegan doughnuts ever! The customer service is excellent as well. I've bought these doughnuts for a birthday and they have been super appreciated by all the guests. The customer service was super helpful for organizing the delivery! Really recommend.

16 mars 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thank you so much. We'll be sure to let Maya know too. She has been outstanding in dealing with everything for us!

Noté 5 sur 5 étoiles

Great donuts, great customer service

Unfortunately, my donuts were delayed with the shipping company for a few days, meaning they were going to arrive well past their best. The bakery were great about this though and they sent a fresh batch ASAP. I couldn't have asked for better customer service, or tastier donuts.

29 février 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

If it's within our ability to do so we will also go the extra mile. Thank you so much for your patience and graciousness with your delivery and allowing us to provide a solution.

Noté 5 sur 5 étoiles

Delicious

I am speechless, they are honestly incredible.
They taste like a doughnut.
And the texture is so light and like a gluten doughnut.
The flavours are just delicious for vegan and gluten free!
Thank you. I had to stop myself from eating the whole box.
What a treat and I will definitely be coming back.
They delivered at 9am on the delivery day! They were freshly baked!
Customer service from Maya has been excellent. Really warm and fast replies.
I would recommend them again to anyone trying vegan or gluten free. :)

6 mars 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thank you so much. Maya is fantastic and we really appreciate her. So glad you loved the doughnuts too.

Noté 2 sur 5 étoiles

To be honest they were a massive…

To be honest they were a massive disappointment. They were not really like doughnuts, just too solid. We couldn’t even finish eating them.

27 février 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Really sorry about your experience Kate. Did you contact customer services about this for them to look into it for you?

Noté 5 sur 5 étoiles

We hadcan issue with the delivery…

We hadcan issue with the delivery address so I contacted them via email and had a response within 10 minutes, with our problem sorted!! And the donuts were absolutely delicious, it made my daughters day to be able to have not just plain donuts!! She took a bite out of everyone so no one else could eat them!!!!

28 février 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

We love the way her brain works, lol. This is amazing, thanks so much for the review

Noté 5 sur 5 étoiles

Holy moly gluten free and vegan heaven

Holy moly gluten free and vegan heaven! I highly recommend the custard filled it was definitely my favorite. Ordering online was easy and adding the $5 for quiver delivery ended up being a no brainer. They took to our hotels front desk and we got to have them fresh to eat for or special sugar breakfast as our goodbye to London. Ryan has created an awesome business and product. I can’t wait to watch Borough 22 continue to grow and evolve. Now if he could please open a big bakery that would be grand! (Oh and come to Los Angeles). Much love and gratitude for helping my kids safely indulge.

5 mars 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Was so great to see all the photos. Thank you for seeking us out!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus