Bottle In A Box Avis 

290
•
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service. Website easy to navigate. I made an error in the delivery address and hadn't noticed until checking my emails the following day. Emailed asking for it be altered. Prompt reply, all... Voir plus

Noté 3 sur 5 étoiles

I arranged for the delivery with a weeks notice and it arrived a day late, which was a shame as a birthday box. However, my friends was very pleased with the gift.

Noté 5 sur 5 étoiles

Have used 'Bottle in a Box' on 2 occasions for my adult children's Birthdays. Extremely pleased on each occasion for their wine hamper gifts, which created delight. High quality products with exqu... Voir plus

Noté 1 sur 5 étoiles

When I order and pay for delivery on a particular day I either expect it to be delivered on the day or recieve an explanation as to why it cannot be delivered an apology and a refund of the delive... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vins et spiritueux
  2. aussi dans
  3. Boutique de cadeaux
  4. Magasin d'alcool

Écrit par l'entreprise

Bottle In A Box is the UK’s premier online alcohol gift shop, dedicated to creating the ideal gift experience for both the person giving and the person receiving our gifts. We stock a wide selection of Gin, Wine, Rum, Whisky, Vodka, Beer and Miniature bottles, which are paired with expertly selected mixers and accompaniments, packaged in your choice of gift box with a free personalised gift message.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

290 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(290)

10 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Excellent service. Delivery as requested. Product in the box is exactly as described.bought for a special birthday. Very happy with product. A great unusual gift for someone. 👍

11 mars 2019
Avis spontané
Noté 1 sur 5 étoiles

Nice concept, poor execution

Paid for a specific date for delivery and it arrived three days later which defeated the point.

7 mars 2019
Avis spontané
Logo de Bottle In A Box

Réponse de Bottle In A Box

We are sorry your delivery was later than requested.

We only offer a preferred delivery service and not guaranteed delivery day service. 98% of orders are delivered on time, we do state at checkout depending on the couriers this can be be delayed on rare occasions unfortunately. We don't charge for this service, what you have paid for is the standard delivery service.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. The box was a gift and it arrived beautifully packed and on time. I would recommend this company.

5 mars 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, even though I left it to the last minute to send it still arrived on time and loved by the recipient. Would definitely recommend

27 février 2019
Avis spontané
Noté 5 sur 5 étoiles

I have used bottle in a box twice now…

I have used bottle in a box twice now and find them very reliable and trustworthy. I know my item arrives when I have requested and are always notified when it's on the way and then when when it's about to be delivered. I'm not sure if I amtext to let me know if it has actually been handed over but in my case it has gone to a big company and would not have gone to the person I requested immediately. However he has always received my gift. Thank you great service. And reliable company.

Sandra

17 février 2019
Avis spontané
Noté 5 sur 5 étoiles

amazing company. Great product...

Delivery came very fast which I’m really impressed with. Packaging was fantastic and safe. The box itself has lovely little decorations inside. I have to say this is a great company thank you so much for your great customer service you’re product is amazing! would definitely recommend “bottle in a box” to everyone. Thank you again for a great product

12 février 2019
Avis spontané
Noté 5 sur 5 étoiles

I found the Bottle In A Box company…Fantastic !

I found the Bottle In A Box company excellent to deal with. I ordered a Birthday box of flavoured Gin, tonic,chocolate and nuts and it was delivered to my brother via courier on the exact day I chose . I was even able to track it. My brother loved this gift and I am very happy with my purchase. I would definitely use this company again. I highly recommend them for a quality gift and very promptly too.

10 février 2019
Avis spontané
Noté 5 sur 5 étoiles

Exceptional service standards

The order was a gift. We assumed the order would go out quickly and wrote our greeting accordingly. BinaB sent an email seeing it was a birthday present to ask if we wanted it to go out immediately because ordinarily it wasn’t due to go until the following month. We said yes and they arranged delivery straight away. What excellent and exceptional service. We also wanted to amend a future delivery date too. BinaB arranged that too. The present has been well received and the recipient is very happy. Great service which all too often is lacking with some other retail and online outlets Thanks to the team at BinaB

6 février 2019
Avis spontané
Noté 1 sur 5 étoiles

Parcel has not arrived

Parcel has not arrived by delivery date and information has disappeared from the DHL site

Happy to update the review of the parcel turns up

5 février 2019
Avis spontané
Logo de Bottle In A Box

Réponse de Bottle In A Box

Unfortunately the parcel is being held at customs in Guernsey as there is duty outstanding on this parcel. Customs have tried to contact you to resolve this, this is why there has been a delay.

Noté 5 sur 5 étoiles

Perfect service

Arrived exactly on time, boxed really nicely. The cards that get included are printed on nice card, perfect way to buy and send booze as a present to someone!

3 février 2019
Avis spontané

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