Top Lage!!! Das Hotel liegt im Zentrum der Stadt. So dass zu Fuss alles gut erreichbar ist. Das Hotel Personal war sehr freundlich. Leider war im Zimmer die Dusche nicht vollumfänglich funktionstüchti... Voir plus
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Lisez les avis des autres
Purchased item from Boutique1 in July. Boutique1 advertise on their site that import duties are included in the final sale. DHL however demanded that I pay £63 import duties before they could deli... Voir plus
L'entreprise a répondu
Awful experience. Used/damaged goods sent out and trapped into keeping them due to customs charges on returns. A measly 15% discount offered and very slow ‘customer service’. I was told my order was... Voir plus
L'entreprise a répondu
Ordered Ugg slippers from BENZI BOUTIQUE and received an empty envelope!!! Hoping this is a genuine site and error on their behalf. I have emailed and hope that if I receive what I have purchased, the... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Boutique 1 offers a curated selection of luxury fashion from the world's most renowned designers including Isabel Marant, Missoni, The Row, Victoria Beckham, Oscar de la Renta, and many more. Shop designer clothing, bags, shoes and accessories online at Boutique1.com
Coordonnées de contact
Dubai, Emirats Arabes Unis.
- + 971 4 332 6699
- customercare@boutique1.com
- boutique1.com
1,4
Mauvais
188 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very timely in its arrival.
25 mai 2020
Avis spontané
Réponse de Boutique 1
Dear Matt,
We are incredibly grateful that you took the time out to leave us this note.
We are happy that you're happy, and we're looking forward to your next order with us.
Stay safe and well!
Kind regards,
Boutique1 Customer Care
Perfect online shopping experience!
Perfect online shopping experience!
Bought a pair of shoes and they shipped from Dubai to London within 3 days of placing the order! The packaging was super luxe. Very happy with my purchase and I'd definitely shop here again!.
24 mai 2020
Avis spontané
Réponse de Boutique 1
Dear Eugenie,
We thank you for your positive feedback! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to your next order with us. Stay safe and well!
Kind regards,
Boutique1 Customer Care
I experienced a very friendly…
I experienced a very friendly communication and
Easy prompt action .
Thank you
20 mai 2020
Avis spontané
Réponse de Boutique 1
Dear Mufeeda,
We thank you for your positive feedback! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to your next order with us.
Stay safe and well!
Kind regards,
Boutique1 Customer Care
Very bery god
17 mai 2020
Avis spontané
Réponse de Boutique 1
Dear Victor,
We really appreciate you taking the time to share your experience with us. We look forward to you shopping with us again soon. Stay safe and well!
Kind regards,
Boutique1 Customer Care
Best choice if you want unique stylish…
Best choice if you want unique stylish pieces 👍❤️
15 mai 2020
Avis spontané
Réponse de Boutique 1
Dear Carine,
We thank you for your positive feedback! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to your next order with us. Cheers!
Kind regards,
Boutique1 Customer Care
Disappointing Experience
1- Delivery guy rude
2- Super late delivery
3- I asked for credit card on delivery, the driver shows up without the machine and without change
4- The product i received has totally different colors from the one i chose on the website but honestly i didn't have the energy to as for exchange cause i didn't want to deal with unprofessional delivery people
13 mai 2020
Avis spontané
Réponse de Boutique 1
Dear Maya,
We are very sorry to hear about the difficulty you have faced, we will speak to our courier partner to address the matter. On behalf of them, we would like to apologise for the unpleasant experience.
As a valued customer, we would like to make things right at this point with hopes of turning your review around. If you would be willing to discuss this matter further, kindly check your email as we would love to hear from you.
Once again, we sincerely apologise for the inconvenience caused, and we look forward to hearing from you.
Kind regards,
Boutique1 Customer Care
Satisfaction
Easy to shop online
Uptade about order and delivery not always good
Selection of products and prices ok
12 mai 2020
Avis spontané
Réponse de Boutique 1
Dear Valerie,
We really appreciate you taking the time to share your feedback with us.
Your insight will help us continue to work on providing our customers with the best possible service.
We look forward to you shopping with us again soon.
Stay safe and well!
Kind regards,
Boutique 1 Customer Care
Réponse de Boutique 1
Dear Maria,
We thank you for your positive feedback! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to your next order with us. Cheers!
Kind regards,
Boutique1 Customer Care
Very happy with cash on delivery
Very happy with cash on delivery. Looking forward to the new stock .
10 mai 2020
Avis spontané
Réponse de Boutique 1
Dear Lenny,
We are incredibly grateful that you took the time out to leave us this note.
We are happy that you're happy, and we're looking forward to your next order with us.
Cheers!
Kind regards,
Boutique1 Customer Care
Good service
6 mai 2020
Avis spontané
Réponse de Boutique 1
Dear Eva,
We really appreciate you taking the time to share your feedback with us. We look forward to you shopping with us again soon.
Stay safe and well!
Kind regards,
Boutique 1 Customer Care
Good packaging and fast delivery
1 mai 2020
Avis spontané
Réponse de Boutique 1
Dear Mona,
Thank you for your positive feedback.
We really appreciate you taking the time out to share your experience with us. We do hope that you will tell others about the service we have provided. Cheers!
Kind regards,
Boutique1 Customer Care
Réponse de Boutique 1
Dear Cecile,
Thank you for your 5-star feedback! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to your next order with us.
Stay safe and well!
Kind regards,
Boutique1 Customer Care
Great service A******
Great service, came much quicker than I thought it would. Amazing price, quality customer service.... already have another 3 purchase choices lined up.
26 avril 2020
Avis spontané
Réponse de Boutique 1
Dear Rachel,
We are incredibly grateful that you took the time out to share your shopping experience. Seeing that you had a 5-Star experience is the best thing we could hope for!
We look forward to your next order with us. Stay safe and well!
Kind regards,
Boutique1 Customer Care
Excellent customer care service
Excellent customer care service. Very responsive on WhatsApp or email.
18 avril 2020
Avis spontané
Réponse de Boutique 1
Dear Musha,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
We look forward to your next order with us. Stay safe and well!
Kind regards,
Boutique1 Customer Care
Excellent service!
16 avril 2020
Avis spontané
Réponse de Boutique 1
Dear Jackie,
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to your next order with us.
Stay safe and well!
Kind regards,
Boutique1 Customer Care
I have been trying to get a refund for…
I have been trying to get a refund for the past 2 weeks
15 avril 2020
Avis spontané
Réponse de Boutique 1
Dear Mohamed,
Thank you for your feedback, apologies for the late response.
Due to the COVID-19 pandemic and the strict implementation of preventive measures taken by the U.A.E. Government restricting movement across the Emirate, we are experiencing delays in processing times.
As confirmed via email, we can confirm that we have received your return and a refund will be authorized shortly. We will notify you via email once this has been completed.
Your patience and understanding is highly appreciated.
Kind regards,
Boutique1 Customer Care
Great communication
Your customer service team were very attentive and helpful!
14 avril 2020
Avis spontané
Réponse de Boutique 1
Dear Hana,
We are incredibly grateful that you took the time out to share your shopping experience. Seeing that you had a 5-Star experience is the best thing we could hope for!
We look forward to your next order with us. Stay safe and well!
Kind regards,
Boutique1 Customer Care
Excellent customer service
Excellent customer service. Great choice of brands!
12 avril 2020
Avis spontané
Réponse de Boutique 1
Dear Viktoriya,
We really appreciate you taking the time to share your experience with us. We look forward to you shopping with us again soon. Stay safe and well!
Kind regards,
Boutique1 Customer Care
I asked them to change my location but…
I asked them to change my location but somehow they didn’t.
9 avril 2020
Avis spontané
Réponse de Boutique 1
Dear Marwan,
Thank you for your feedback, once again, we sincerely apologise if we have missed your request to change your delivery address. We have requested Emirates Post to have your order redirected to the new delivery address you have requested.
We hope this has been helpful. For further queries, kindly email us at customercare@boutique1.com.
Kind regards,
Boutique 1 Customer Care
Excellent service
8 avril 2020
Avis spontané
Réponse de Boutique 1
Dear Kate,
We really appreciate you taking the time to share your experience with us. We look forward to you shopping with us again soon.
Kind regards,
Boutique 1 Customer Care
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