Great service
I spent a while looking for a white box with an aluminum lining inside. The website was rather complicated, but I finally found the product I needed. I ordered 3 box sizes (500, 750, and 1000) along with 2 packs of lids, 600 pieces per pack. The first delivery came in the wrong color, craft, which was my own mistake for not checking carefully before paying.
The customer service team was slow to respond at first, and I understand they were dealing with a difficult situation: they had been in hospital. Once the issue was resolved, they replaced the order at no extra charge, which was a fair and generous solution. I've been a loyal customer for almost a year and I'm happy to keep buying from them.








