Box of Wine Avis 

363
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 4 sur 5 étoiles

All three red wines delivered the first month (Aug) were excellent! Our favorite was the Nero d'Avola. For the September order, the Graves de Vayres was lovely, but the de Martino Gallardia was a bi... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Our wine was delicious! Presentation also is lovely. Communication could be improved to include better information on each of the wines in regard to the grape type, harvest, etc - I'd suggest this cou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I signed up for a 3 month subscription (because I’m mosey like that). Each month I received a superb trio of perfectly selected wines boxed up beautifully and with taster cards for each bottle. Each b... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Disappointing. One bottle was undrinkable and ended up as wine cubes for cooking. Other two were passable but overpriced. Non-existent customer service - no follow up asking "Did we get it right? How... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Club d'œnologie

Écrit par l'entreprise

Box of Wine is Ireland's first "tailored to your taste" wine subscription company. Using an innovative quiz, we can identify flavour profiles and select wines accordingly! Contactless delivery nationwide. Deliveries every month.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

363 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,9

Tous les avis

(363)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
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Réponse de Box of Wine

Hi Michael,

Thanks for taking the time to leave such a positive review.
Delighted you were happy with our selection of wines and our service.

Conor

Noté 4 sur 5 étoiles

Our wine was delicious

Our wine was delicious! Presentation also is lovely. Communication could be improved to include better information on each of the wines in regard to the grape type, harvest, etc - I'd suggest this could be printed on reverse side of each wine card. Also we are signed up for monthly subscription but not clear and maybe I've missed where this information is shared, what date to expect our next delivery. Looking forward to next month

2 janvier 2022
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Réponse de Box of Wine

Hi Cathy,
Thank you so much for your positive review of our business, we appreciate the feedback regarding our tasting cards. We are constantly looking for ways to improve our service and we have noted your comments for our branding of our cards.

We deliver on the same day of purchase every month. We are sorry this was not made clearer. I will personally look into changing this on our website so it comes across clearly when signing up.

Thanks again for your kind words and constructive feedback.
Conor

Noté 5 sur 5 étoiles

Great Gift.

So pleased with the gift. It was delivered promptly and well presented. Would certainly recommend .

1 janvier 2022
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Réponse de Box of Wine

Hi Dolores,
Thank you for taking the time to leave such a positive review of our business.
Please do think of us again in the future if you have any gifts or anniversaries coming up.
We really appreciate your custom.
Conor

Noté 5 sur 5 étoiles

Excellent service

Excellent service! Our first order was delivered personally by Conor within 18 hours of placing it. He was most friendly and helpful. The wines are very nicely presented, there are handy and informative notes accompanying each one and, so far, they have been top class. We’re looking forward to sharing our views on the wines with Neil, the sommelier, and selecting our next order based on what we particularly liked, or not as the case may me. The wines are not cheap but in our view they are very good value if you like your wine. We are not experts - far from it - so this service is ideal for us and will hopefully take the uncertainty out of our selections and also build our knowledge and understanding of wine generally.

1 janvier 2022
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Réponse de Box of Wine

Hi Martin & Wallace,
It is safe to say you have put a smile on all our faces at Box of Wine HQ after reading your kind words!
Thank you so much for believing in our service and throwing yourself into the world of wine with us.
We hopefully can bring some more new exciting wines into your lives over the coming months.
All the best,
Conor

Noté 5 sur 5 étoiles

Very happy

Really good wine. Never tried wine from Uruguay before but really enjoyed it.

1 janvier 2022
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Réponse de Box of Wine

Hi Norma,
Thanks so much for your positive review.
We are delighted you enjoyed our selection.
We will continue to bring in new exciting wines to our customers lives.
All the best,
Conor

Noté 5 sur 5 étoiles

I signed up for a 3 month subscription…

I signed up for a 3 month subscription (because I’m mosey like that). Each month I received a superb trio of perfectly selected wines boxed up beautifully and with taster cards for each bottle. Each box brought excitement and pleasure. Customer service is outstanding! I would recommend Box of wine for gift ideas too, there is something for everyone who enjoys a surprise.

31 décembre 2021
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Réponse de Box of Wine

Hi Roz,
Wow! What a lovely review of our business!
Thank you. It honestly makes all the hard work worth it. Neil (our wine guy) is thrilled you enjoyed all of your wines.
Hopefully we can tantalise your taste buds with your next order!
All the best,
Conor

Noté 5 sur 5 étoiles

Excellent quality

Excellent quality, beautifully packaged and delivered quickly. Gave 2 boxes as Xmas gifts to family, they were delighted.

27 décembre 2021
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Réponse de Box of Wine

Hi Carol,
Thank you so much for using our service to treat your loved ones. Being able to provide a bit of joy at Christmas is why we do what we do!
Hope you had a lovely Christmas!
Conor

Noté 5 sur 5 étoiles
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Réponse de Box of Wine

Hi Margaret,
We are over the moon you have enjoyed every bottle so far. Hopefully we can surprise you with some more brilliant wines with your next order.
Hope you had a lovely Christmas break.
Conor

Noté 5 sur 5 étoiles

Love every bottle

26 décembre 2021
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Réponse de Box of Wine

Hi Catherine,
Delighted to hear you have enjoyed every bottle.
Hopefully your next months box will be even better.

Thanks for leaving a positive review.
Conor

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, fabulous wine. Would definitely recommend.

24 décembre 2021
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Réponse de Box of Wine

Hi Sinead,

Thanks for taking the time to leave such a positive review of our business.
I hope you had a lovely Christmas.
Conor

Noté 5 sur 5 étoiles

This is a wonderful company to deal…

This is a wonderful company to deal with . Those involved do their very best to keep you informed and wine selection is always great . You are notified once the wine is about to be delivered. It is always a lovely surprise to see what the box contains .

24 décembre 2021
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Réponse de Box of Wine

Hi Mary,

Thank you so much for your kind words.
It honestly makes all the hard work worth it.
I hope you had a wonderful Christmas.
Conor

Noté 5 sur 5 étoiles

Such a great service

Such a great service - personal and prompt. I needed a last minute gift and contacted Box of Wine - they advised me on how to order for next day delivery and reminded me to add a personal note.
Would highly recommend .

1 octobre 2021
Avis spontané
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Réponse de Box of Wine

Hi Noreen,
Thanks so much for leaving such a positive review. Delighted we were able to help you with your last minute gift.

All the best,
Conor

Noté 5 sur 5 étoiles

The choice of wines sent are gorgeous

The choice of wines sent are gorgeous. So easy to order and delivered within a few days. I love red wines and so far I am very happy with the wines I've received. So glad I set up a monthly subscription.

30 septembre 2021
Avis spontané
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Réponse de Box of Wine

Delighted to hear you enjoyed your selection of wines! Neil, our Head of Wine tries his best to ensure every customer is left happy to the final drop. Hopefully your next months box will be even better.
All the best,
Conor

Noté 5 sur 5 étoiles

Highly recommend

Highly recommend. We’ve tried wines we would never have if they hadn’t been sent to us- almost every one of them were excellent. The questionnaire they do at the start is very effective. Customer service is without fault.

22 septembre 2021
Avis spontané
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Réponse de Box of Wine

Thank you so much for taking the time to leave such a positive review of our service. It honestly means the world to us. I will pass your kind words onto the rest of the team at Box of Wine.
All the best,
Conor

Noté 4 sur 5 étoiles

All three red wines delivered the first…

All three red wines delivered the first month (Aug) were excellent! Our favorite was the Nero d'Avola. For the September order, the Graves de Vayres was lovely, but the de Martino Gallardia was a bit insipid. We haven't tried the Monte da Ravasqueira yet.

As a user experiencing your site, I found a couple things a bit awkward. Modifying the address was awkward--I made changes but they didn't show up initially and then multiplied. Anyway, it is all fixed now.

20 septembre 2021
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Réponse de Box of Wine

Hi Nancy,
Thank you for your positive review of our business.
We really appreciate any feedback so I will pass on all your comments to Neil to ensure your next months box will be even better!
If you have any further feedback regarding your wines please do not hesitate to contact Neil at neil@boxofwine.ie

All the best,
Conor

Noté 5 sur 5 étoiles

Excellent service

Excellent service, great product and very good offers from a motivated team!

10 septembre 2021
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Réponse de Box of Wine

Hi Shirley,

Thanks a lot for taking the time to leave such a positive review!
We are delighted you were happy with everything and we will try our best to make sure all future orders are just as good!
All the best,
Conor

Noté 5 sur 5 étoiles

Fabulous

Fabulous! Signed up and received my gorgeously selected bottle of wine within 2 days! Highly recommend

9 septembre 2021
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Réponse de Box of Wine

Hi Jessica,
Delighted to hear you enjoyed your first bottle!
We really appreciate the kind words for our small Irish business.
Hopefully your next months box of 3 wines will be to your liking too.
Thank you for taking the time to leave such a positive review of our business.
All the best,
Conor

Noté 5 sur 5 étoiles

Delicious wine selections

Delicious wine selections, good value, great customer care.

9 septembre 2021
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Réponse de Box of Wine

Hi there,
Thank you so much for leaving such a great review of our small business.
We really appreciate the support so much during these tough times.
All the best,
Conor

Noté 4 sur 5 étoiles

New joiner

I joined Box of Wine and opted for a free bottle as my introductory offer. I received a lovely bottle of Malbec. I researched the rrp of the bottle and it was worth more than the delivery cost which I was delighted to see. I hope the next delivery meets expections and am excited to see what will be in the box.

8 septembre 2021
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Réponse de Box of Wine

Hi there,

Thank you for taking the time to leave a positive review of our business.
Our wines sell for above €15 (minimum) in the Irish market so we are delighted to see you were happy with this. Occasionally google can skew prices as they show the price of wines in other countries and do not take into account Ireland's high taxes.

Hopefully your second box, which will have 3 wines, will all be to your taste.
All the best,
Conor

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