BPI Auctions Avis 476

Very efficient, re helping me log in this morning , thanks katherine Lawson

katherine lawson really efficient and helpful,

Although I haven't bought any assets through Bpi yet I have found them to be extremely helpful, informative and responsive.
Claire has responded to some questions I had about some lots and although she couldn't answer the questions herself she found out the information for me.
It's very refreshing to actually get a response from a company rather than the now common automated replies you get.
I hope to buy through Bpi but just thought I'd show my appreciation for how they have helped so far.

Iv dealt with BPI for a while, excellent company! Recently collected from them off site and dealt with Andy the project manager. Really switched on with my allocations and made time to help me where I needed it!
Easy to use website, excellent staff through out the team from my experience from admin and communication to face to face dealings!
See you guys again soon!

Quick response and satisfying answers from Claire Allen.

I have dealt with Russell and Katharine at BPI for many years and they have always tried to achieve the best price for my machines and keep me in touch with what's going on. I have recommended BPI to many people where they have had machines that I haven't wanted to purchase.

This is my second time buying from bpi and again I have received an item which is not what I bidded on. The first auction incorrect & damaged items arrived and one item went missing before it was even delivered. This was refunded and I thought that because it was coming straight from the seller it was a one off. My most recent lot that I won again I bidded on an under-counter fridge in good condition only to find that a damaged and rusted fridge has arrived. This is not acceptable, when we bid on an item we can only bid on what we see. It is not acceptable to then send an item which is not correct or which is damaged. I am running a food business and bid on items in good condition to put in my business therefore, I do not expect damaged, old & worn items to be delivered. Especially when you are paying delivery charge and then the items are return and you have lost money on delivery.

Email to the shipping department and auction was sent and no reply has been received.

The run a game on people. When the austion is coming to an end and it says something like 1 minute 30 seconds left, it goes down to 30 seconds and they then restart it at 3 minutes. This is almost like SHILL bidding. You wait till the end put your bid in then it starts all over again. This is manipulating the bidding process. And they lie when they tell you how long is left.

I use BPI all the time, every department are extremely helpful. Claire has helped advise me on issues bid I've placed by accident and invoice quires. The warehouse staff and the team that are out on remote auctions have helped me multiple times. Thank you.

BPI are a great auction company to do business with !
We have found their service so easy to use ,always someone on the phone to help .
If any problems arise they are dealt with promptly.
Can’t recommend enough

Very helpffull staff quick respons very satisfy .thank you

Very easy bidding format , with notifications where necessary,good auction house.

Requested an update of e-mail address which was done very quickly & confirmation sent to me.
Very happy with the service I received from BPI Auctions

Very good service and helpful information from Rebecca and Claire at BPI. Very friendly and professional. definite 5 stars

Today we collected a lot of items from a liquidation sale, sold through BPI auctions. We dealt with Craig at the address, really easy to get in touch with and was promptly on time with meeting us, had a lovely experience Craig was very helpful with our questions and locating our items. Very friendly and personable and because of Craig we will definitely buy from BPI again. Really easy process and a great website for bidding too.

Every person that we had dealings with from BPI from the start were so helpfull and understanding it made the whole experience almost a pleasure. After 40 or so years it could have been difficult seeing the past going out the door. Thanks to BPI and it's staff it was easy!

Highly recommend them!

Thank you Carol Allen for your help in getting the item after the collection date.

Had an absolutely fantastic experience with BPI Auctions! Everything was verified and handled professionally, making the whole process smooth and stress-free.

A huge thank you to Cal for going above and beyond—helping carry items and offering great advice along the way. Laura was absolutely fantastic, sorting out shipping efficiently and making sure everything was in order. And Claire has been amazing over the phone, always helpful and friendly, and it was great to finally meet her in person when she assisted me with an item I was enquiring about.

The whole team has been outstanding—friendly, professional, and genuinely great to deal with. Highly recommend BPI Auctions!