Bradfords - Exmouth BBS Avis 

216
•
TrustScore 4.5 sur 5

4,5

Liverton Business Park, EX8 2NR Exmouth, Devon, GB

•

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The only reason I didn't give a 5 star was I found the web site a bit more complicated but everything else was good. The driver Nick who delivered our goods was polite and went out of his way to put t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very prompt and efficient, ordered in the evening, next day had a phone call in the morning to book delivery , delivery arrived 8.30am the next morning. Couldnt ask for better!

Noté 5 sur 5 étoiles

First time I placed an order and the experience was second to none. All delivered and returns picked up. I have now open an account and will continue to use Bradfords Exmouth. The staff were excellen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The ease of placing an order online at 23:00, the Exmouth branch phoned me the following day to confirm my order and schedule delivery. All items arrived in good condition. The delivery chap was p... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Société de construction
  2. aussi dans
  3. Charpentier
  4. Entrepreneur spécialisé dans l'isolation
  5. Maçon
  6. Magasin d'outillage

Écrit par l'entreprise

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Écrit par l'entreprise

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Coordonnées de contact

  • Liverton Business Park, EX8 2NR, Exmouth, Devon, Royaume-Uni

  • 01395 200840

4,5

Excellent

TrustScore 4.5 sur 5

216 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(216)

1 035 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent for small diy projects.

Small order for small diy project but delivered next working day from nearest branch. Good quality products at reasonable prices with free local delivery. Actual online product not stocked at local branch but an early call offering upgrade at the original price was more than acceptable.

28 novembre 2022
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Good Morning Mr Wildespin

Thank you for taking the time to leave us a review.

I am happy to hear that you have have had a positive experience placing your order online with us and are happy with the good received from our Exmouth branch. This will be passed on to all involved with your order.

I hope you have a lovely weekend,

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Great customer service

Good variety and great customer service! Going forward I would go to them first when in need of DIY supplies.

16 novembre 2022
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Hi Peter,

Thank you for taking the time to leave us a review.

We hope to see you again soon, we want to keep being your first choice.

Lorna

Noté 5 sur 5 étoiles

Ordered on line

Ordered on line. Telephoned to let me know when delivery was being made. Driver more than helpful.

15 novembre 2022
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Hi Brian,

Thank you for taking the time to leave us a review.

We hope to see you again soon.

Kind Regards,

Lorna

Noté 5 sur 5 étoiles

Not just for Trades People

As a DIYer I was unsure about Bradfords but they couldn’t have been more helpful. Then they called to arrange a convenient delivery time the delivery driver dropped off the sleepers perfectly positioned.
All in all just great.

15 novembre 2022
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Hi Jane,

Thank you for taking the time to leave us a review.

All our customers are important to us, I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Lorna

Noté 5 sur 5 étoiles

Quick delivery

Easy ordering of oak sleepers competitive pricing & free delivery

18 octobre 2022
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Hi Sue

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Joe.

Noté 5 sur 5 étoiles

Received phone call and text to inform…

Received phone call and text to inform me the order was ready to collect....order was brought out quickly on my arrival...assistance to carry was offered....all good service.

26 septembre 2022
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Good Afternoon Wendy,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us, this will be passed on to all involved,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Excellent service!

Excellent service, arrived on time and all the various materials were quality.

23 août 2022
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Hi Don,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Joe.

Noté 5 sur 5 étoiles
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Hi Stephen

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Joe.

Noté 5 sur 5 étoiles

Second time ordering

Second time ordering. Good top soil delivered quickly with driver being extremely helpful.

15 août 2022
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Good afternoon Michael,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Megan

Noté 5 sur 5 étoiles
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Good Evening Nicola

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Katie

Noté 3 sur 5 étoiles

The service you offer is very good but…

The service you offer is very good but the website is painfully slow, so much so it is easier to go to your competitors especially when quoting

13 juillet 2022
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Good Morning Nick

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the website

I will pass this info to our Web team as they are constantly trying to improve the services

Thnak you,
Joe.

Noté 5 sur 5 étoiles

Good range of materials at a fair price…

Good range of materials at a fair price delivered on time. What more could you ask for?

6 juillet 2022
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Hi,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Joe

Noté 5 sur 5 étoiles

Great service from a customer oriented team

It is a pleasure to deal with the Exmouth branch and for the few items I have purchased over years I have dealt with friendly, obliging and helpful staff. That is being a member of the public rather than a trades person.

I often have deliveries which are carried out by competent friendly drivers.

6 juillet 2022
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Hi Peter

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Joe.

Noté 2 sur 5 étoiles

First time i've used Bradfords and I…

First time i've used Bradfords and I found it pretty poor, I stood in the exmouth branch for a good 10 minutes while several staff milled about and ignored me. To add insult to injury i picked up a puncture inthe car park from disgarded screws. £55 for a new tyre. The online ordering is no where near as smooth or user friends as screwfix or travis perkins.

I am a slef employed property devolper so use lots fo suppliers, most are really great, think Bradfords need to up their game

21 avril 2022
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Hi Scott,

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the lack of service you were provided and the incident you had with your tyre in our car park.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further and pass on to the relevant departments to resolve.

Kind Regards,

Charlotte

Noté 5 sur 5 étoiles

Prompt online order and delivery

Supplied as ordered online , delivered as advised, great service

3 avril 2022
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Hi,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Charlotte

Noté 5 sur 5 étoiles
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Charlotte

Noté 5 sur 5 étoiles

Excellent service from start to finish…

Excellent service from start to finish . Thanks

23 février 2022
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Hi David,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and our team in Exmouth and that you are more than happy with the service that you received.

We hope to see you again soon.

Kind Regards,

Charlotte

Noté 1 sur 5 étoiles

I still haven’t received my purchase …

I still haven’t received my purchase although I have been charged for it and seem to be doing all the running around to find it and you send me a HOW DID WE DO email

18 février 2022
Logo de Bradfords - Exmouth BBS

Réponse de Bradfords - Exmouth BBS

Hi Lloyd,

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us.

Having looked into this I can see that your goods were reported as delivered next day to a neighbour by DPD.
But this was not the case when you attempted to retrieve your goods.
The order has since been resent and is due for delivery to you today.

I apologise greatly for this experience and for any inconvenience this may have caused you.

If you would like to discuss this further, please contact me at ecommerce@bradfords.co.uk

Kind Regards,

Charlotte

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