Ordered on line late Saturday morning for collection. Tried ringing depot to confirm order recd and would be available for collection before depot closing time. No answer to call. Arrived at depot 5 m... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementHelston Business Park, TR13 8FZ Helston, Cornwall, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordering and paying online - easy - no problem. Notifications -great. Customer care at pick - could be better. Stood waiting, clearly visible at the counter, for at least three minutes waiting... Voir plus
L'entreprise a répondu
To be honest, we as a company have been using Bradfords Helston Branch since it opened and I can honestly say what a great bunch of people and always happy to help. However, I must say that Steve Cart... Voir plus
L'entreprise a répondu
I visited the Helston Cornwall branch which had just closed except for the main gates, I was asked what I needed and as it was a smallish item Steve/Chris opened up without being asked and dealt with... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Société de construction
- aussi dans
- Charpentier
- Entrepreneur spécialisé dans l'isolation
- Maçon
- Magasin d'outillage
Écrit par l'entreprise
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Écrit par l'entreprise
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Coordonnées de contact
Helston Business Park, TR13 8FZ, Helston, Cornwall, Royaume-Uni
- 01326 334500
4,9
Excellent
175 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Top soil and sleepers
Sleepers great price and condition. Topsoil as it says in description, can be little sandy, but mixed in or adding on top of borders already is okay. Great service and communication.
28 mars 2025
Réponse de Bradfords - Helston BBS
Hi Ash
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Really impressed with the customer…
Really impressed with the customer service team at Bradford’s Helston- Steve on the phone was amazing and went above and beyond to help get the item to me! Really appreciate it- especially at this crazily busy time of year! Would definitely recommend this team!
16 décembre 2024
Avis spontané
Réponse de Bradfords - Helston BBS
Hi Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Réponse de Bradfords - Helston BBS
Hi Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Online- great! Face to face service - not great!
Ordering and paying online - easy - no problem.
Notifications -great.
Customer care at pick - could be better.
Stood waiting, clearly visible at the counter, for at least three minutes waiting for staff (x3 not with other customer) to finish their conversation to serve me (not work related chat)
VERY laid back, thought I might have to serve myself at one point.
30 novembre 2024
Réponse de Bradfords - Helston BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the slow service speed in the branch.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Very helpul delivery driver
Very helpul delivery driver who negotiated our tight lane and dropped exactly where needed.
27 août 2024
Réponse de Bradfords - Helston BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Best in store staff and delivery great…
Best in store staff and delivery great recommendations as always been top notch best prices and delivery
17 août 2024
Réponse de Bradfords - Helston BBS
Hi Hasan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very helpful yard man who gave valued…
Very helpful yard man who gave valued advice and help.
19 août 2024
Réponse de Bradfords - Helston BBS
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Mainly best prices I could find.
Mainly best prices I could find.
Free delivery starts at lower value than competitors
Finally quick delivery and helpful drivers
12 juillet 2024
Réponse de Bradfords - Helston BBS
Good Morning Brian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a good service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Réponse de Bradfords - Helston BBS
Hi Tania,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service
1 juillet 2024
Réponse de Bradfords - Helston BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Helston Bradford’s are always helpful…
Helston Bradford’s are always helpful and friendly from the staff in the yard to the delivery drivers. Again, great service.
30 juin 2024
Réponse de Bradfords - Helston BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful and friendly delivery service from start to finish with your order,
Thank you for your feedback regarding the great service received this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Only issue two grab bags left right in…
Only issue two grab bags left right in front of garage door preventing access
19 juin 2024
First online order
First online order, so got 10% off total bill. Everything in stock. Free delivery, 2-3 working days from order.
Very happy.
19 juin 2024
Excellent service
5 juin 2024
Réponse de Bradfords - Helston BBS
Good Afternoon Mary
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Réponse de Bradfords - Helston BBS
Hi Hannah
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a fast, friendly delivery service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Réponse de Bradfords - Helston BBS
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Réponse de Bradfords - Helston BBS
Good Afternoon Cathryn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a friendly and efficient service with your order,
We hope to see you again soon.
Kind Regards,
Katie
Awesome service
Great delivery once again, I need to find something else to order. Quick and efficient service, friendly and helpful delivery driver.
12 mai 2024
Réponse de Bradfords - Helston BBS
Good Afternoon Alison
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with u and recieved a friendly, helpful and efficient service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We look forward to seeing you again soon.
Kind Regards,
Katie
Very quick and efficient delivery…
Very quick and efficient delivery despite narrow access.
7 mai 2024
Ordered on line late Saturday morning…
Ordered on line late Saturday morning for collection. Tried ringing depot to confirm order recd and would be available for collection before depot closing time. No answer to call. Arrived at depot 5 mins before closing and order still on printer but not processed. But there after very good service from counter team and yard team and able to pick up order in time. Happy customer of mine got her fence panel same day.
4 mai 2024
Réponse de Bradfords - Helston BBS
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us despite the order not being ready upon arrival.
We hope to see you again soon.
Kind Regards,
Sam
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.