Overall, very easy to select and pay online and collect once notified. Competitive prices. The only reason it wasnt 5 stars was the collection process - having to collect a ticket from the counter,... Voir plus
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The main thing that irritated me was the driver saying he couldn't crane the order to the side of my house which was accessible instead would leave it on the pavement/grass outside our front door....... Voir plus
L'entreprise a répondu
I was in need of some fence panels from a local company due to our location and access. I found the items required and better quality/price than elsewhere, did an online order which was very straight... Voir plus
L'entreprise a répondu
Bradfords St Austell is a fantastic branch. They are always so helpful and welcoming. They go the extra mile in their customer service, which really unusual for building merchants. They will alwa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Société de construction
- aussi dans
- Charpentier
- Entrepreneur spécialisé dans l'isolation
- Maçon
- Magasin d'outillage
Écrit par l'entreprise
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Écrit par l'entreprise
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Coordonnées de contact
Manfield Way, PL25 3HQ, St Austell, Cornwall, Royaume-Uni
- 01726 793279
4,8
Excellent
348 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great value for money and very fast…
Great value for money and very fast delivery. Very happy with the service.
1 août 2023
Réponse de Bradfords - St Austell BBS
Hi Shirley
I am pleased to see that you have had a positive experience with us! Great to hear the service was high from start to finish.
We hope to see you again soon.
Kind Regards,
Sam
My whole experience with Bradford's was…
My whole experience with Bradford's was positive. Ordering on line easy.I was contacted by a friendly member of staff who had promptly sourced some items from another branch and arranged a delivery date with me.
I received a text with a time window on day of delivery.The driver from st Austell Branch arrived in that time window he was polite, friendly and professional, he happily positioned the pallet exactly where I needed it. This is not my first experience of Bradford's and have found them consistently helpful.
27 juillet 2023
Avis spontané
Réponse de Bradfords - St Austell BBS
Good Afternoon Judy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order with us to be a easy process,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
The sales advisor was very polite and…
The sales advisor was very polite and went above and beyond when I told him I wouldn't be able to pick up my order that day, he said that he lived in the same village as me and would happily drop off my order to my house on his way home.
19 juillet 2023
Réponse de Bradfords - St Austell BBS
Good Afternoon Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service priovided by our St Austell branch,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
From the moment i placed my order on…great service
From the moment i placed my order on line everything went as it did cannot praise enough
8 juillet 2023
Réponse de Bradfords - St Austell BBS
Good Afternoon Julie
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a high level of customer service from start to finish with your order from our St Austell branch,
We hope to see you again soon.
Kind Regards,
Katie
First class service
I was surprised how easy looking at and ordering from Bradfords website was.
The delivery date for my order was arranged via email and phone call which was a really professional and a nice way to have great communication.
The delivery was received with items well packed against the wet weather.
A job well done by all involved.
2 juillet 2023
Réponse de Bradfords - St Austell BBS
Good Afternoon Mr Rundle
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using our website to be an easy process to place your order online,
Your feedback is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Réponse de Bradfords - St Austell BBS
Good Afternoon Russell
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a very helpful service from our St Austell Branch,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Kat
Have used Bradford's online a few times…
Have used Bradford's online a few times now and have received great service. Orders are processed quickly and I've been kept up to date with delivery times. All staff have been professional and delivery drivers very helpful.
6 juillet 2023
Réponse de Bradfords - St Austell BBS
Hi Brian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Réponse de Bradfords - St Austell BBS
Good Afternoon Karen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful service,
We hope to see you again soon.
Kind Regards,
Katie
I ordered some patio slabs for click…
I ordered some patio slabs for click and collect. I received notification that the order was ready but some items were on back order. I rang the depot to query this and the items in stock were physically checked and confirmed there were sufficient to meet my order. On arrival at the depot a staff member checked my order then assisted me in loading. Ten minutes later I was heading home. Great service.
21 juin 2023
Réponse de Bradfords - St Austell BBS
Hi Mr George,
Thank you for taking the time to leave us such a positive review.
I am glad all went well with your order,
We hope to see you again soon.
Kind Regards,
Joe.
I only had a small order and they…
I only had a small order and they served me quickly and very politely. Very impressed.
7 juin 2023
Réponse de Bradfords - St Austell BBS
Hi Marc
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Quality timber at a good price
Quality timber at a good price. Delivered on the day we asked for and the driver stacked it neatly where we wanted it. Perfect service.
10 juin 2023
Réponse de Bradfords - St Austell BBS
Good Afternoon Gav
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us our St Austell branch and are happy with the delivery service provided with your order,
We hope to see you again soon.
Kind Regards,
Katie
Competitive prices and free delivery…
Competitive prices and free delivery (with order over £100). Given option of delivery date, and kept updated with 2 hour delivery slot on chosen day. Helpful delivery driver.
5 juin 2023
Réponse de Bradfords - St Austell BBS
Good Morning Mike
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided with your order from start to finish,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
great communication
excellent service and great communication, if only everything was as easy as this
29 mai 2023
Réponse de Bradfords - St Austell BBS
Good Afternoon Mr Street
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a excellent service from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Very friendly and helpful service
Very friendly and helpful service, a bit more expensive than diyy stores but good quality.
22 mai 2023
Réponse de Bradfords - St Austell BBS
Good Morning Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this has been passed onto all involved in the branch,
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Perfect transaction
Fast delivery. Reasonably priced for current economic situation. Delivery guy described to me as a very nice chap.
16 mai 2023
Réponse de Bradfords - St Austell BBS
Hi Tristan,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon, as you clearly are a very nice chap
Lorna
Réponse de Bradfords - St Austell BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the collection service provided by your local branch,
We hope to see you again soon.
Kind Regards,
Katie
Easy ordering online
Easy ordering online. Notified when ready. Easy system to pick up. Staff very helpful.
16 mai 2023
Réponse de Bradfords - St Austell BBS
Good Afternoon Dave
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us and where happy with the service provided with your order for collection in our St Austell branch,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Delivery driver was very helpful…
Delivery driver was very helpful delivering to an off road site.
16 mai 2023
Réponse de Bradfords - St Austell BBS
Good Afternoon Mr Andrews
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with our St Austell branch and where happy with the delivery service provided,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Réponse de Bradfords - St Austell BBS
Hi Michael,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
The service was amazing!
The service was amazing, I was kept informed every step of the way. The delivery driver was polite, friendly and courteous. He stacked my order exactly as requested. No complaints at all.
One suggestion, would have been helpful to have known that I could have received the wood, precut to size.😀
11 mai 2023
Réponse de Bradfords - St Austell BBS
Good Afternoon Mrs Hawken
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our St Austell Branch from start to finish with your order,
Thank you for your kind words and feedback regarding the delivery of your order, this has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
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