Bradfords - Weston-super-mare BBS Avis 

266
•
TrustScore 4.5 sur 5

4,6

62 Gazelle Road, BS24 9ES Weston-super-mare, North Somerset, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery arrived on time. Driver friendly. Was able to put large bags of soil into myback garden. Missing telephone wires. So made it a lot easier for me to empty them.

Noté 5 sur 5 étoiles

Easy to find products on line . Delivery information spot on . Driver arrived in middle of time slot. Driver very pleasant and efficient.

Noté 5 sur 5 étoiles

Bought some decking for delivery, when it came, the incorrect size had been loaded; however, the delivery driver, John (Weston-s-Mare), was very patient & came back just 30 minutes later with the corr... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I was very disappointed with the office side of things I order on line on the 17th June got a confirmation email with no delivery date it said 4 to 5 days that fine ,the on Monday 22nd I thought I had... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Société de construction
  2. aussi dans
  3. Charpentier
  4. Entrepreneur spécialisé dans l'isolation
  5. Maçon
  6. Magasin d'outillage

Écrit par l'entreprise

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Écrit par l'entreprise

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Coordonnées de contact

  • 62 Gazelle Road, BS24 9ES, Weston-super-mare, North Somerset, Royaume-Uni

  • 01934 630380

4,6

Excellent

TrustScore 4.5 sur 5

266 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(266)

1 035 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Slow service.

Ordering was easy but will be a week from ordering that the "free delivery in three days" item is going to turn up !

Would have been better if I had at least been told within a day or so that it was going to be longer than the stated 3 days.

7 février 2024
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good Morning Mr Brindley

Thank you for taking the time to leave us a review.

I am sorry to hear that you have had a poor experience with us due to the delivery leadtime with your order,

I apologise for this and for any inconvenience this may have caused you.

Thank you for your feedback this has been passed onto the Branch concerned, to see what caused this to happen.

Kind Regards,

Katie

Good Morning Mr Brindley

I hope you are well,

Further to your review your local Weston Super Mare branch has advised that they have been in contact directly to help resolve your complaint,

If we can be of further help please do not hesitate to contact customer.service@bradfords.co.uk

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Low cost and free delivery

We had a small domestic order, needing only 11 bags of Postcrete, but they were cheaper in Bradfords than anywhere else. To top that, delivery was free and quick. Perfect!

30 janvier 2024
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good Morning Nick

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience from start to finish with your order,

Thank you for your feedback this is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Ordering was easy

Ordering was easy, the driver rocked up exactly on time, and as promised and put the stuff exactly where asked. Spot on.

2 janvier 2024
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good Afternoon H Williams

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,

Thank you for your feedback regarding the delivery service recieved with your order this has been passed onto all involved,

Kind regards

Katie

Noté 5 sur 5 étoiles

Great experience and will use again…

Great experience and will use again when needed.

27 décembre 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good Afternoon Mr Bird

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us,

Thank you for your feedback,

We look forward to seeing you again soon.

Happy New Year,

Kind regards

Katie

Noté 5 sur 5 étoiles

Easy to order online

10 novembre 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good Afternoon Dave

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Katie

Noté 4 sur 5 étoiles

Shed arrived 5 days before expected

I was expecting the shed on Monday 6th and had no communication it was arriving on weds 1st. 5 days before I expected it. It is only by luck that I checked my emails and was on a day off, or I would not have known and would have been at work where I could not access my personal phone. If it was not for this it would have been a 5 star review.

23 octobre 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good Afternoon Sally

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!

I am sorry for the delivery issues this has been fed back,

Thank you for your feedback this is greatly appreciated and enables us to improve our services,

If we can be of further help in the future please do not hesitate to contact customer.service@bradfords.co.uk

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Professional Delivery

Professional Delivery.
i was alerted 1 hour before of time slot and delivery driver was polite and friendly more than happy to drop off in location required and service was safe and quickly done.

11 octobre 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Hi Keith

I am pleased to see that you have had a positive experience with us!

Thank you for the kind words. We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Helpful friendly staff

Helpful friendly staff, and great products at a great price!

4 octobre 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good Andy

Thank you for taking the time to leave us a review.

I am pleased to see that you have received a helpful and friendly service with your order,

Thank you for your feedback this is greatly appreciated and has been sent to all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

First rate service

7 septembre 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Hi Terry

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Great product with great delivery times…

Great product with great delivery times and assistance.

28 août 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Hi Robert,

Thank you for taking the time to leave us a review.

We are glad your delivery all went as planned,

We hope to see you again soon.

Kind Regards,

Joe.

Noté 5 sur 5 étoiles

Excellent service provided

I placed my order online very easily with a little help from customer services. I didn't have to wait very long before a wonderful, friendly gentleman John delivered my order. Thank you
I will definitely recommend and use again.

21 août 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good afternoon,

Thank you for taking the time to leave us a review.

I am pleased to hear that everything went well with your order,

We hope to see you again soon.

Kind Regards,

Joe.

Noté 5 sur 5 étoiles

Very happy with my purchase.

Very happy with my purchase.

Friendly delivery driver.

13 août 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good Afternoon Paul

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Katie

Noté 4 sur 5 étoiles
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good Afternoon Mr Harvey

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Not a single hitch (honestly)!

Ordered a few bulk bags of stone online > quick acknowledgement > received date and approx time delivery info> on the day received delivery window > lorry arrived bang on time & friendly driver skillfully dropped bags exactly where I asked with no fuss. Too good to be true.
PS: Oh, and the bags contained the precise type and individual stone gradings I ordered - no mix ups.

27 juillet 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good Afternoon TJ

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,

Thank you for the feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Website very intuitive

Website very intuitive. And, when phoned staff very helpful. Delivery guys are really good and helpful.

31 juillet 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good Afternoon Richard

Thank you for taking the time to leave us a review.

I am happy to hear that you found the website to be intuitive and that you received a friendly and helpful service with your order from start to finish,

This has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Good service all round!

Good stock, good prices and quick delivery. Thanks for being dependable.

8 juillet 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and received a quick delivery with your order from our Weston-super-mare branch,

Thank you for your feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

very easy and hassle free

very easy and hassle free

thanks

8 juillet 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Hi Phillip

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Noté 5 sur 5 étoiles

Ordered on line click and collect

Ordered on line click and collect. Ready when we got there and the staff were very friendly and helpful

31 mai 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good Morning Lorraine

Thank you for taking the time to leave us a review.

I am happy to hear that you have receive a friendly and helpful service with your click and collect order at our Weston-Super-Mare branch,

Thank you for your feedback this has been passed onto all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Polite

Polite, good humoured and was careful with my delivery

8 juin 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good Afternoon Mrs Whitehouse

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and recieved a polite and careful delivery service with your order,

This has been passed onto all involved with your order in the branch,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Excellent

Sent a photo to customer services showing a huge crack in the fence post that had just been delivered, a replacement was with me an an hour!

2 juin 2023
Logo de Bradfords - Weston-super-mare BBS

Réponse de Bradfords - Weston-super-mare BBS

Good Afternoon Aaron

Thank you for taking the time to leave us a review.

I am happy to hear that you have had a positive experience with us and the damaged item you had received was rectifed asap for yourselves,

Thank you for your feedback this has been passed onto all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

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