I had never heard of Brian Gavin Diamonds, but was routed to the website after looking up a specific GIA report number for a stone I found on another website. I worked with Emily to purchase that diam... Voir plus
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I really appreciated the level of detail that was provided within the online shopping experience. Customer support was very friendly and quick to follow up on everything. The rings arrived a few wee... Voir plus
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I can’t say enough about the Brian Gavin team. 8 years ago they crafted my wife’s engagement ring - more a work of art than jewelry on which she received countless compliments. Flash forward to two m... Voir plus
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My wife is absolutely thrilled with her diamond studs from Brian Gavin. The cut quality is outstanding—tons of sparkle in every lighting situation. The handcrafted martini settings are clean, elegan... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Brian Gavin Diamond’s inventory ranges from the excellent to the most precisely cut diamonds in the world and we have an extensive collection of original and custom jewelry designs. In all cases we assure the best value for your money. Brian Gavin (Brian the Cutter) is a leading authority in the world of diamond cutting and jewelry design, and is committed to providing diamond buyers with an enriching, life-changing experience.
Écrit par l'entreprise
Coordonnées de contact
7322 Southwest Freeway #1810, 77074, Houston, Etats-Unis
- 866.611.4465
- info@briangavindiamonds.com
- briangavindiamonds.com
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Our experience was awesome
Our experience was awesome! Emily was knowledgeable, patient, and good with communication. Our Black by Brian Gavin solitaire was simply stunning and worth the extra. The glamour shots of our ring were a nice surprise and the personalized diamond viewer was a nice extra touch. Would recommend to anyone without hesitation.
23 octobre 2024
Réponse de Brian Gavin Diamonds
Randy, Thank you so much for this wonderful review. We are so pleased that you were happy with your beautiful diamond solitaire, all the extras and the customer service. We look forward to working with you again soon.
Excellent service and beautiful diamonds
Their customer service and sales consultants are wonderful. They were very attentive and answered my questions thoroughly, helping me understand not only the buying process, but also understanding the four c's of diamonds.
Having all of the information they provided helped me choose the diamond ring that suited us perfectly.
I am so glad I chose Brian Gavin Diamonds, with the excellent customer service, the impressive jewelry selections, to the beautiful diamond ring, I purchased, I couldn't be happier with my experience!
Would definitely recommend Brian Gavin Diamonds over and over again!
4 décembre 2024
This is the 3rd purchase from Brian…
This is the 3rd purchase from Brian Gavin. Since my 1st purchase, I will never buy a diamond from anywhere else as the cut of the Black by Brian Gavin diamonds are spectacular!
5 novembre 2024
Réponse de Brian Gavin Diamonds
Thank you for the wonderful review! The entire Brian Gavin Diamonds Team enjoyed working with you every step of the way! We look forward to working with you again in the future.
Best Diamond Sparkle I have seen!
I worked with Emily and she was extremely professional and knowledgeable. She was very patient answering all of my questions. Her honesty was quite refreshing. The diamond I finally chose was beautiful!!! I highly recommend Brian Gavin. My guess is that you will be as satisfied and pleased with their product and service as I am.
26 novembre 2024
Réponse de Brian Gavin Diamonds
Thank you for the wonderful review! Emily and the entire Brian Gavin Diamonds Team enjoyed working with you every step of the way! We look forward to working with you again in the future.
Always a perfect experience
Always a perfect experience - always extremely pleased with the diamonds and service.
13 novembre 2024
Réponse de Brian Gavin Diamonds
Thank you for your kind review!
Excellent products and craftsmanship
Excellent products and craftsmanship! Customer service and response times are even better!
19 novembre 2024
Réponse de Brian Gavin Diamonds
Thank you for the wonderful review! The entire Brian Gavin Diamonds Team enjoyed working with you every step of the way! We look forward to working with you again in the future.
Competitively priced, high quality lab diamonds
I was shopping for a round brilliant lab diamond between 1.8 and 2.2ct with ideal cut proportions. I spoke with Emily via the online chat tool when I was interested in comparing two stones. I had a good idea of which stone I thought had a better cut, though it was less expensive than the other similar stone with slightly less ideal proportions. Emily told me to go with the less expensive of the two stones with the better proportions, suggesting that the advice they give is genuine. I ended up buying the loose stone and having it set by a local jeweler. The stone is beautiful! Their online inventory from the "select" line is definitely smaller than other online retailers, but their prices are significantly more competitive than James Allen or Blue Nile. If I had a larger budget, I would have opted for one of the Premium lab stones which are hand selected by Brian and guaranteed to have ideal cuts and hearts and arrows. Also a huge fan of the shipping options -- I was able to ship to my local Fedex insured for free, so I didn't have to wait at home for an insured package, which is a huge pain. VERY happy with my purchase and would shop here again.
11 novembre 2024
Réponse de Brian Gavin Diamonds
Thank you, Kristen, for the wonderful review! Emily and the entire Brian Gavin Diamonds Team enjoyed working with you every step of the way! We look forward to working with you again in the future.
Perfect Experience
The ring I ordered is beautiful, Katie kept me updated on the whole process and Lesley provided me all of the shipping details. Made the whole process very easy and look forward to future purchases.
12 novembre 2024
Réponse de Brian Gavin Diamonds
Thank you, Chris, for the five stars! Katie, Lesley, and the entire Brian Gavin Diamonds Team enjoyed working with you every step of the way! We look forward to working with you again soon!
Only If You Want The Best
The way Brian Gavin cuts his diamonds should be an industry standard. The light performance of the stone is truly amazing!
15 octobre 2024
Réponse de Brian Gavin Diamonds
Thank you, Austin, for the fantastic review! We look forward to working with you again soon!
Incredible customer service
Incredible customer service. Amazing guidance on diamond selection and an extremely helpful correspondence about delivery.
14 octobre 2024
Réponse de Brian Gavin Diamonds
Thank you, Owen, for the five stars! We look forward to working with you again soon!
very happy with my earrings.
24 septembre 2024
Réponse de Brian Gavin Diamonds
Thank you, Nicole, for the five stars! We look forward to working with you again soon!
I am happy to recommend Brian Gavin Diamonds based on my two experiences buying from them.
This company's team were extremely helpful and responsive both in relation to selecting a diamond to purchase and dealing with shipping and I am entirely happy with what I bought and the whole process to do so.
19 septembre 2024
Réponse de Brian Gavin Diamonds
Thank you for the five stars! We look forward to working with you again soon!
Réponse de Brian Gavin Diamonds
Thank you for the five stars! We look forward to working with you again soon!
Réponse de Brian Gavin Diamonds
Brad, thank you for the five stars! We look forward to working with you again soon!
Réponse de Brian Gavin Diamonds
Thank you for the five stars! We look forward to working with you again soon!
Fantastic Experience!
Emily was very knowledgeable and a pleasure to work with, answering all my questions with patience. Easy, no-rush experience. Recommend her and Brian Gavin diamonds highly!
29 août 2024
Réponse de Brian Gavin Diamonds
Kyle, it was an absolute pleasure working with you. We look forward to working together again in the future!
Brian gavin Diamonds Ring that's really good and accurate Carrete weight.
Hi, I'm sheikh mamun and from Bangladesh.
I have got a Brian gavin Diamonds Ring that's really good and accurate Carrete weight.
20 août 2024
Avis spontané
I had a great ring buying experience…
I had a great ring buying experience with Brian Gavin. They always responded quickly by email or phone, and they were flexible and accommodating with my schedule. The ring looks amazing!
22 août 2024
Réponse de Brian Gavin Diamonds
Thank you for the wonderful review! We look forward to working with you again in the future!
Helpful chat agents and good value
Chat agent was able to completely answer my questions and help prepare the order when I was having difficulty with the website "workbench" feature.
Diamond engagement ring was a great price for the size and quality. She said yes!
29 juillet 2024
Réponse de Brian Gavin Diamonds
Thank you, Evan, for the wonderful review! We look forward to working with you again in the future!
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