Bridge Classic Cars Avis 

96
•
TrustScore 3.5 sur 5

3,3

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Noté 1 sur 5 étoiles

I posted 10 free entries for a car raffle around 9 or 10 days before the closing date. I was careful to ensure that each entry conformed exactly with their comparatively demanding terms and conditio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I stumbled across BCC by accident whilst scrolling and now I'm hooked! I love looking at their ongoing restorations and they strike me as a real old fashioned British cottage industry. Ok, I haven't w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ideal location, good varied selection of cars from the man who restored in his garage, to the high end professional restoration, all unique in their own right. Nice atmosphere with the swing and jive... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Why delete a comment on your facebook page highlighting the mileage on a car you are raffling? If you don't post it on your website or any of the posts advertising are you trying to hide it? Esp... Voir plus

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À propos de l'entreprise

  1. Garage automobile

Écrit par l'entreprise

THE CLASSIC CAR MAINTENANCE AND RESTORATION SPECIALISTS Based in Pettistree near Woodbridge, Suffolk, Bridge Classic Cars specialises in the restoration, maintenance and sales of vintage and classic vehicles. Established in 2004, we now operate a full in-house service including restorations, tuning and engine rebuilds, automotive electrics, service and repairs, body preparation and paintwork, interior trim work, MOT, finance and valuations, transportation and logistics, events, auction representation, sourcing and sales.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

96 avis

5 étoiles
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1 étoile

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A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Tous les avis

(96)

9 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I’ve always had a passion for classic…

I’ve always had a passion for classic cars and when I first become aware of Bridge classics was when I entered a competition to win a classic mk2 jaguar at Helmingham hall. Sadly I didn’t win but have been entertaining their competitions since. They seem very nice people and their work with lost classics is commendable. Keep up the good work and hopefully I will be able to the proud owner of one of their classics soo . Well done all

9 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Easy and fair

I enter most competitions I find the web site is very user friendly and easy to navigate.
The competitions are run openly and fair everyone can watch what is being done during the draw for the winner.

9 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

I’m lucky enough to have managed all…

I’m lucky enough to have managed all three , earlier this year I won a stunning 1963 MGB Roadster ,completely changed my life . I took it to their car show and enjoyed the experience , so much so will definitely attend any such event in the future , so many winners they will soon be able to have a show just for all the other lucky people.

A few weeks after my prize was delivered it developed an unexpected oil leak, not surprising for a 58 year old vehicle.

I immediately delivered the MGB to their workshop, they received it and even gave me a lift home , once sorted they delivered it back to my home.

So for me , across the board , faultless , I’ve been made to feel part of an expanding family.

Having never won anything in my life I’m proof that it is possible, I still enter regularly and enjoy the experience, a considerable number of friends and family now enter

So it’s a huge thumbs up from me

9 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

1969 Mini winner!

I was lucky enough to hear my name called out on a live car draw back in April, for a classic Mini. Faultless business to deal with, total transparency and lovely people every step of the way. We’re all still loving the car, having done a fair few miles over the summer, with more shows and days out planned for 2022. Thank you Bridge Classic Cars.

9 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

I have a massive concern about this…

I have a massive concern about this company.
When I log on and then enter the competition,. The site asked me how many cylinders a mgb has, normally it's 4. But the mgb I'm entering the competition for is a V8. So I entered 8.
I was horrified to see when I checked out that I had been entered 8 times in the competition. I didn't pay as I can see a con there .
£8 for 1 draw,. I didn't enter for 8 draws. How miss leading and the fact that you had to answer that question before you could enter the competition started alarm bells ringing.
Company needs investigation

8 décembre 2021
Avis spontané
Logo de Bridge Classic Cars

Réponse de Bridge Classic Cars

Good morning Robbie, I see where your mistake was made. The question is a multiple choice question so gives you three answers to choose from. In this instance the three answers are 2, 3 and 8, one of which is correct. You simply click on the answer you wish to choose and it highlights that one. The next box asks you how many tickets you would like. This is where you have typed in 8 so the system thinks you have asked for 8 tickets. Every competition has a different question but they are all multiple choice selections. With regards to why you have to answer a question before entering is a ruling set out by UK Gambling Commissions who are our governing body. There has to be a skill based question in order to enter. As a relatively small, family owned business these review platforms are so important to us and negative (1 star) reviews can be quite damaging to us. Of course I can't ask you to alter your star rating but I would like to ask you to reconsider, hopefully now you know a little more about us. We have been established since 2004 as a restoration company, employ 20 technicians and office staff who share a passion for classic cars. If you delve more into our website you will see all of the cars we have given away, all of the winners accepting their cars, all of the live draws can be watched back, all of the entry lists loaded and crucially, our contact details. You will see we are not a PO Box company with an 0800 phone number, we are based in Woodbridge, Suffolk. You can see who we are and what we do and the website is updated daily with what cars we are working on. You can even visit our workshops as we have many car shows running throughout the year. You will also see we have recently donated £100,000 to charity working alongside Lotus Cars and have successfully seen over £1.6m worth of prizes won. Completely understand that misunderstandings happen and I'm glad you noticed the error in typing 8 in the wrong box rather than selecting the answer in the multiple choice selection. I am sure you would have been even more unhappy if you would have gone on to buy 8 tickets not realising. Hopefully it all makes sense now and hopefully it has made you a little happier about altering your review from 1 star. At any time you need assistance please do not hesitate to call the office number and we'll be more than happy to help. That goes for a lot of companies; as I say, reviews can be quite harmful to companies and can of course sway other people's decisions. I'm sure more often that not it is an error that can be resolved via a conversation to avoid having to leave negative feedback. We never set out to disappoint people, we set Competitions up to make people happy!! Many thanks and good luck if you enter in the future. Craig - Director of Bridge Classic Cars

Noté 1 sur 5 étoiles

Just looking at all the reviews and…

Just looking at all the reviews and notices that all the positive ones are from people who have won a car! I would be very positive if I had won too, but I haven't!!

8 novembre 2021
Avis spontané
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Réponse de Bridge Classic Cars

Hello Richard, As a small family-run business we are incredibly proud of the reputation we have built within the classic car world for being trustworthy and honest. Reviews have a huge impact on any modern-day business, and ours is no exception. It's unfortunate that you've not yet won a car from us, getting in touch with our lucky winners and changing people's lives is one of the very best parts of the job. If your experience with us as a company hasn't met your expectations, we welcome your feedback.

However, I do not believe simply because you have not yet won one of our cars this justifies a one star review. If you would be so kind as to re-consider this review, this would be hugely appreciated. - Kind regards, Freddie

Noté 5 sur 5 étoiles

Excellent service and excellent car.

I was recently lucky enough to win a Ford capri from bridge classic cars. I was delighted to get the phonecall and the following week, the company had the car delivered to the very north of scotland where I live. An excellent service and an excellent car!
Thanks again, John.

8 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

VX220

I was shocked to win the VX220 - first time i have entered anything like this as i always thought that nobody ever wins. Plenty of communication & the car was delivered to suit me. Can't recommend Bridge enough.

27 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

Brought my ticket in good faith that…

Brought my ticket in good faith that the draw would be taking place on the 5th of October,received and e-mail today telling me the draw would now be taking place on the 21st of October due to the poor ticket sales. The draw should have taken place on the 5th as advertised what happens if they have not sold enough tickets are the going to keep on changing the date ??😡😡

6 octobre 2021
Avis spontané
Logo de Bridge Classic Cars

Réponse de Bridge Classic Cars

Saddened to see your comments this morning Paul. We have built up an amazing community of like-minded enthusiasts who all share the same passion as we do for classic cars. Like anyone, negative feedback of course affects us as we never set out to offend or upset people. We source the best examples we can for our competitions and often these come at a higher purchasing and set up cost. Always, as soon as we can pass a minimum threshold for ticket sales we guarantee a draw date, this is not when all tickets have sold out but this is when we are able to run the competition. Prior to this we have scheduled draw dates which we aim for and achieve 99% of the time. All of this is set out in our terms and conditions which you read and agreed to. Any regular visitors to us know this and support this and more often than not we are able to draw the cars on time with only a percentage of tickets sold. Unfortunately, on this very rare occasion we have been unable to do so. To see your comments suggesting that we are going to keep changing the date is a little unfair considering you firstly agreed to the T&Cs and secondly received the email yesterday saying that although we have altered the date this time we have 'guaranteed' it for the next date whether we sell out or not. I'm sorry you are disappointed, as are we, but implying you have been mis-sold is a real shame to read. Best of luck in the draw which is guaranteed to be happening when we said, I really hope this experience has not dampened your spirits in what should be very exciting and fun. Hope you can tune in to the live draw and interact with Charlotte and the team and you see what a great community we have. Thanks again. Regards Craig

Noté 5 sur 5 étoiles

I won Mercedes CL600

I was lucky enough to win the Mercedes CL600, a truly beautiful car in fabulous condition. I had originally been sceptical about the competitions until I noticed a local man had won a Morris Minor, this convinced me to enter.
When I collected my car I was given a tour of the workshops, the standard of workmanship on a varied range of vehicles was very impressive, ...and as an example when did you last see an Amphicar.
Once again many thanks to Bridge Classics for making dreams come true, I would encourage anyone interested in classics to enter the competitions and also to utilise the excellent restoration skills and facilities available at Bridge Classics.
Graham Cousins

23 août 2021
Avis spontané
Noté 5 sur 5 étoiles

One word; Legendary

Bridge Classic Cars are a fantastic team of people. Not only does their facility provide outstanding work (restoration, maintenance, paint, mechanics), their competitions are a brilliant way of engagement within the community. A friend of mine won one of their completions and that’s the only reason I even heard about them!

I won their Mg Midget competition a few weeks ago, an absolute shock, and they went out of their way to contact me and let me know!

A bit of work was needed on the car before they felt happy letting it go, so they kept me fully updated throughout with documentation on their website too, and the second it was ready they arranged for the car to be delivered. Their team over the phone and through social media is excellent, and their delivery driver was absolutely lovely, and the only unbelievable part of winning this car is the fact he came back to visit my pub the very next week!

Great business, great service, and brilliant competitions! I know these comps can be a little hard to believe, but this ones the one 👌🏻

- Coby Morton

18 août 2021
Avis spontané
Noté 1 sur 5 étoiles

Postal Entry T&Cs

Bridge Classic Car Competitions operate a 'free prize draw with paid entry route'. This means they must accept postal entries sent via the minimum unavoidable cost. However...

From the Competition T&Cs

"...by ‘recorded post’, to be signed for by any member of Bridge Classic Cars staff"

Both the ASA and Gambling Commission are very clear that having to pay for registered post is not acceptable.

I have tested this, I've sent several entries via regular post and not a single one has been processed. If, as they claim, Royal Mail somehow are unable to deliver to them correctly, maybe they should have a PO Box as per most other competition sites, given that accepting postal entries is the only reason these draws can legitimately exist?

17 août 2021
Avis spontané
Logo de Bridge Classic Cars

Réponse de Bridge Classic Cars

Hi Harry H, thank you for your comments. Sorry that you feel you need to express your disappointment via a review platform when we pride ourselves on our customer service. Please be assured we run our competitions very fairly and as we have explained to you, your postal entries have not been accepted due to them not meeting the clear step by step guidelines that are set out. Postal entries will be approved providing they meet with the minimum requirements and these are the same requirements for everyone. We are unable to bend the rules for one but not for others. We have avoided using a PO Box address as this hides our contact details from our customers. If you notice, others will say they only check their PO Box once a week. We don't, we ask for them to be delivered directly to our door and to be signed for by a member of our own staff. We keep a record of every entry we receive, whether it meets the criteria or not. This way, there is no confusion as to where or when postal entries arrive. All we ask is for the steps on our website to be followed, if this is done correctly then we have no reason to not honour the entry. Please bear in mind however that we are a small business with overheads and staff, although the UKGC ensure we offer a postal entry route this doesn't help us invest in future competitions. With no investment there will be no future competitions. Supporting small and independent business is vital, especially nowadays with so many having to disappear. Thank you for your comments. Craig

Noté 5 sur 5 étoiles

I won the Mercedes CL500

I won the Mercedes CL500. I've found Bridge Classic Cars the very best people to deal with. They are the only ones that fill me with confidence even before I won! Great prizes, complete transparency and nothing is too much for them! Keep up the great work 👍😊

22 juin 2021
Avis spontané
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Réponse de Bridge Classic Cars

Thank you for your kind words Simon.

Noté 5 sur 5 étoiles

1996 Nissan Patrol GR

1996 Nissan Patrol GR
The Patrol is now completed and is looking beautiful; with many thanks to Gordon and his knowledgeable team at Bridge Classic cars. As with most restorations this one had a few teething problems but were sorted out by Gordon whose ingenuity and honesty are his true values and that’s what drives him to build a good reputation for his work. I would have every confidence in recommending him to a potential customer.

23 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Wow I won a Classic Car

What a wonderful experience I have had with Bridge Classic Cars, I just entered a raffle for fun did not win but was fun watching online and seeing others win the a beautiful looking 1996 Mercedes SL320 came up as the prize I brought a couple of tickets and to my disbelief I won this wonderful car which has now been delivered, well worth a try and become part of the Bridge Classic Car community 👍

1 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

I have to say it's been a real joy to…

I have to say it's been a real joy to deal with people who love Classic Cars as much as I do. I was very fortunate to win the stunning RR Silver Spirit last week and it now sits in my Garage waiting for sunny days.
The people who run Bridge Classics are like their competitions, genuine and I'll certainly be buying more tickets in the months to come.

1 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

BMW Z3M

Gob-smacked! I won the BMW Z3M!

I have entered a few of the Bridge Classic Cars competitions always hoping to win but never really believing I would. With only 3500 tickets for the Z3M competition the odds are obviously much better than the lottery, especially as I bought 2 tickets. Having heard of my win a lot of my friends and brothers-in-law will now be entering future draws.

A 'phone call to Freddie, the Bridge Classics Marketing Manager, the day after the draw and the Z3M was quickly delivered to my home in a covered truck.

The car is fantastic, and now that it is safely tucked up in my garage it is starting to sink in that I have actually won it. I can't wait for the sun to come out so that I can go out for a blast with the top down around the beautiful Sussex countryside.

A big thank you to everyone at Bridge Classic Cars.

Phil

15 février 2021
Avis spontané
Noté 5 sur 5 étoiles

I'm writing this review because I'm…

I'm writing this review because I'm telling you now that this is 100% real. I wasn't sure about it at first because I had mixed emotions, never really participate in things like this. I used to put on football bets for a bit of fun on the weekend and won nothing, I think personally that I have better chances with better odds buying a ticket with these guys. I bought one ticket and mine was the lucky one. I'm so happy. My chevrolet corvette was delivered this morning and it was a dream. The car is in mint condition. All the staff were very accommodating, answered the phone at any time of the day and gave me all the information I needed. I would strongly recommend bridge classic cars to anyone. With tickets under £10 is nothing. OK mine was £17.50 but at the end of the day I own a American muscle car 💪 the buzz is amazing! buy your tickets and you never know you could be a happy lucky winner like me.

30 janvier 2021
Avis spontané
Logo de Bridge Classic Cars

Réponse de Bridge Classic Cars

Hello Lee,
Firstly, thank you for taking the time to leave us a review. We're delighted to hear you've had a positive experience entering our competitions. Thank you so much for entering. We cannot wait to hear about all the adventures you take the Corvette on. If you have any questions about the car, no matte how big or small, were only at the end of the phone and one of the team will be happy to help. - Freddie

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