Bright Advice - Mortgages By Design Avis 

Mark was recommend to us by my parents and I couldn’t be happier with the level of service he and the team at Bright Advice offered us throughout. They genuinely care about their customers and I would recommend them to anyone!

I want to thank Paul Murfitt and the team at Bright Advice for all the amazing work they do. I have been a client of Paul's for the last seven years and prior to this he was recommended to me by my parents who cannot praise him enough. He has not only assisted me with securing my mortgage three times but has helped me with securing my critical illness, income protection and life insurance. Paul is dedicated and hard working and always willing to go the extra mile. He's been so helpful at accommodating calls around my busy work schedule. He is efficient and trustworthy and I really value his expertise and support over the last few years. Even this year Paul managed to anticipate the change in markets and secure me a competitive mortgage deal had we waited even a few days later the rates would have surged. Paul has always made me feel listened to and both him and the team at Bright deliver an excellent service. I could not recommend them highly enough!

Andy Bird was exceptional when dealing with the renewal of our life insurance policies. Kept us informed of the progress all the way through. Could ask him any questions via email or phone and they were always dealt with quickly. Bright Advice have also helped when we were remortgaging with the same professionalism. Highly recommend Andy and Bright Advice.

Bright Advice helped with all aspects of moving and mortgage and made the process really easy. I was given sound and reliable advice and what was best for me, not just to gain commission.
Mark had complete coverage of the whole mortgage market and I was matched with the best mortgage for me but also matched to my circumstances.
Highly recommended.

John is absolutely brilliant I've used Bright Advice since being a first-time buyer and he's always been on hand whenever I wasnt quite sure what was happening. His knowledge is immense and knows when to apply it but also has a very empathetic understanding which really helps steady you when doing something like buying your first property. Evie has been wonderful whenever we've communicated and is always very prompt and proffesional. Plan to use them again when moving house.

I first used Mark and his team when I purchased my first property in 2021, and I’ve continued to work with them ever since—through my remortgage two years later and most recently in April 2026 when purchasing my next property.

Each time, the service has been outstanding. Mark made the whole process feel smooth and stress-free, always being readily available whether he needed something from me or I had a question. His communication was excellent throughout.
He worked seamlessly with the estate agents and recommended Gorvins Residential as solicitors, who were also fantastic. In addition, he introduced me to a Specialist Protection Adviser, Andy, who secured a brilliant life insurance deal for me.

Honestly, I wouldn’t go anywhere else for my mortgage needs. From start to finish—and even with his annual check-ins—Mark consistently goes above and beyond. I would highly recommend him to anyone looking for reliable and professional mortgage advice.

Personal service in the digital age is a rarity. Bright Advice provides sensible advice and great service on time, every time delivered by professionals who make the effort to understand a client’s unique needs.
No hard sell, no faceless ‘bots’ just real people available when you need them.

I’ve had a fantastic experience with Bright Advice. As a first-time buyer, I had been searching for the right mortgage advisor and I’m so glad I found Brian.

Brian was fantastic from start to finish. He explained everything clearly, answered all my questions, and made the whole mortgage process feel so much easier and less stressful. He was always approachable, patient, professional, and quick to respond whenever I needed anything.

I’ve genuinely tried to think of something that could have been improved, but I honestly can’t. The service was perfect from start to finish, and I felt completely supported throughout the whole process.

I would highly recommend Bright Advice, and especially Brian, to anyone looking for honest, reliable, and professional mortgage advice.

We have worked with Rachel Black for nearly 10 years now, from our first mortgage to securing our latest home. She is so incredibly down to earth and understands the challenges and concerns we all face when making big financial decisions. She takes everything into her capable hands, going above and beyond to make sure everything is in order. Most of all though, she is approachable, friendly and highly professional, whilst also being a good laugh. We will be going back to Rachel for as long as we can!

We recently worked with Paul Murfitt for our remortgaging options and couldn’t be happier with the service we received. Paul took the time to thoroughly research all of our options and provided clear, honest, and sound financial advice throughout the entire process.

What really stood out was how supportive and attentive he was from beginning to end — always checking in to make sure we were happy and understood each stage along the way. His professionalism, knowledge, and genuine care made what could have been a stressful process feel smooth and straightforward.

Thank you, Paul, for all your hard work and guidance. We would highly recommend you to anyone looking for trustworthy mortgage advice!

Anne and Andy Jenkins

Rachel Black is the best mortgage advisor you're ever likely to find.

We've been with Bright Advice now through two house purchases, a rearrangement with Halifax and remortgage to Nationwide. The rearrangement and remortgage were slightly after the advent of the war in Ukraine and just before the Iran war began, on a 5 year fix, respectively. Not easy times, but Rachel has been amazing.

Communication is spot on and your hand will be held all the way through by Rachel and her colleagues or, I imagine, whoever your advisor at Bright turns out to be.

We have had Paul Murfitt as our mortgage advisor since our first house purchase. Paul has continued to advise us with remortgaging and our second move since. He’ll be our first port of call for any future move/remortgaging advice. Paul has always provided us a fantastic service, with tailored, detailed advice. Paul always goes the extra mile, is very detail oriented and has always got us great deals. We’re lucky to have had him assist us with our first mortgage! He’s a real asset to Bright advice.

I have engaged Bright Advice twice over the last few years, both times around mortgage advice and recently a remortgage. I appreciated the time Paul Murfitt took throughout the process to explain clearly all options, pros and cons, and he really understood my circumstances and provided support accordingly. It was good value for money and I will absolutely be continuing to use these services in the future.

I have recently purchased my first house and Paul at Bright Advice was recommended to me by a friend. Paul made the whole process easy and found me a great mortgage offer, it was the same provider and rate I had been offered from another mortgage broker but through Paul it came with £500 cashback, the other broker didn’t offer me that! Paul and Evie kept me informed throughout the whole house purchase process which took nearly 3 months. They provided a fantastic service and got me a great mortgage offer. We had several calls over teams during that time that added a nice personal touch and made me feel like a valued customer. I will have no hesitation in speaking to Paul when the remortgage is due and would highly recommend him and Bright Advice.

This is the 2nd time i have used Chris Cocksedge . Once again the service was 1st class . Got me a great deal , offered lots of advice and options.
Once I had agreed the deal , Freya kept me updated at every stage . A big thankyou , will recomend you and of course be using you again , once my current deal expires .

I’ve used Paul for 6 years now, recommended him to family members he’s helped us through the mortgage and insurance process many times.

Try to avoid Paul Murfitt as a mortgage adviser. In my experience, he pushes clients towards the shortest mortgage deals to maximise his fees, while putting in minimal effort. I wouldn’t trust his recommendations — his work ethic simply isn’t there.

5 star service from start to finish. Mark was incredible, he took us on as a difficult case looking very unlikely to get the Mortage we wanted and he worked a miracle. He didn’t give up and kept trying everything and we are so glad we did. So easy to talk to, bounce ideas off and understanding of what we wanted to achieve. I couldn’t recommend him more. Also a super special shout out to Evie because without her it wouldn’t have happened either. She felt with all my endless questions, paperwork and all the stuff most of us would hate. She did it was such professionalism and with super speedy responses as well. Our purchase went though in record time and much of that is to with the work Mark and Evie did. I honestly couldn’t recommend them higher and can’t wait to us them again in the future for my re-mortgage. Thanks Mark and Evie !

I’ve worked with Mark and Freya over the last few years and this was my first year, of my remortgage. They explain, the whole process, and got the best deal, before the interest rates went up. Working with them both made it easy, keeping you updated with every step of the way-thank you bot

Great communication updating me along the way. Quick response to emails and telephone messages. Polite and professional. Will absolutely use again and recommend. Great customer service especially J. Livermore, thank you.